DePaula Ford

This is our second Expedition purchased from DePaula Ford. The amount of vehicles they have to choose from is incredible. Jayson Newell made the entire buying experience from start to finish so easy f Ford. The amount of vehicles they have to choose from is incredible. Jayson Newell made the entire buying experience from start to finish so easy for the 2nd time. Anyone looking for a new Ford should look no further than DePaula Ford. To say Jayson was awesome to work with would be an understatement. More

It was a great pleasure to work with Vince and Jay to buy from DePaula. Very friendly, I would recommend him/dealership to anyone.-Michelle from DePaula. Very friendly, I would recommend him/dealership to anyone.-Michelle More

I walked into Depaula Ford to look at and test drive a Dodge Journey I found online. Joe Shear met me and my husband at the door and was absolutely amazing through the whole process. He made my experience Dodge Journey I found online. Joe Shear met me and my husband at the door and was absolutely amazing through the whole process. He made my experience smooth and exciting. Joe was very upfront with everything and made sure my needs and wants were met. He never did anything without my permission and making sure I was comfortable with it. This man went above and beyond to help me purchase this car. I highly recommend him and the dealership. I will be a return customer when the time comes again. Thank you again Joe and the team you work with your hospitality is appreciated. More

OUTSTANDING experience. DePaula had what I wanted and did everything to see that I drove it home! I came from 3 hours away, and Vince and the crew made me feel right at home. did everything to see that I drove it home! I came from 3 hours away, and Vince and the crew made me feel right at home. More

If ever you want to know what Customer service is all about, visit the DePaula dealership at 799 Central Avenue, Albany, NY. What an amazing team at this location. The ultimate professional assisted me, about, visit the DePaula dealership at 799 Central Avenue, Albany, NY. What an amazing team at this location. The ultimate professional assisted me, Trevor, in helping me find the perfect vehicle. The ease and process used in making it happen, was astounding, smooth, and welcoming. Thank you so much to DePaula and Trevor for making my experience so memorable. More

Walked in after a 16 hour shift and was greeted and then offered many different trucks and settled on a Ranger. Completed the paper work and went home and was able to come back in 4 hours to get it. This is offered many different trucks and settled on a Ranger. Completed the paper work and went home and was able to come back in 4 hours to get it. This is my 3rd or 4th vehicle from them and it gets easier every time. Thanks Mark Minoogian for making it fast and easy More

Devin was very knowledgeable and helpful. He help make the car buying experience less intimidating all around. I couldn’t recommend him enough if you’re in the market for a car. the car buying experience less intimidating all around. I couldn’t recommend him enough if you’re in the market for a car. More

Vonzel Legall knows how to rock a sale!! Terrific experience from start to finish. I live almost an hour north of DePaula Ford and would not normally buy a car in Albany, as there are dealerships experience from start to finish. I live almost an hour north of DePaula Ford and would not normally buy a car in Albany, as there are dealerships closer to me. But after speaking with Aimee Siegmund (internet sales), last November, when I decided I’d be trading my Ford Focus in for an Escape, I had such a good feeling about what she referred to as the “Team”. I couldn’t be happier that I went with my intuition. Aimee was right. Last Monday, the sales process of my new Ford Escape began, online and over the phone. Within 4 days, all of the DMV and insurance paperwork was completed and a sale price agreed upon. From the moment my sister and I walked in, I /we were warmly and professionally greeted. Sales Manager, Jim Roseamino came over to thank me for my business. He was very pleasant and friendly. Next, I was introduced to the two gentlemen who I’d been speaking with on the phone, Tyler Foster, finance manager, and Vonzel Legall, my super fun sales rep. Tyler had all of my paperwork in order, so that my trade-in and purchase went quickly and seamlessly. He explained everything clearly and made the process effortless. Then there was Vonzel!! Vonzel Legall, my sales rep! I’ve purchased many vehicles over the years, but never have I had such a fun, positive, Experience! My new Escape has a lot of safety and other features that I’ve never seen or heard about. Vonzel took the time to patiently go through each feature, step-by-step, setting up my FordPass app, my phone, and teaching me how to remote start, lock and unlock my car from the phone, etc. Vonzel was extremely easy to be with and didn’t seem at all rushed, though I’m sure many customers are far more familiar with the technology than I am. I really felt that he was fully present to assure that I had everything I needed and felt comfortable before driving off the lot. Vonzel also encouraged me to contact him with any questions or concerns about my new vehicle. I already have!! Haha! Vonzel is an extraordinary, professional sales rep and I could not be happier that I had the opportunity to receive his exceptional service. I’m very happy with every aspect of my new vehicle purchase from DePaula Ford. Go Team! More

Glenn Cummings and his team did a fabulous job for me. Outstanding service from test drive to closing the deal. Kudos to everyone for their transparency. Outstanding service from test drive to closing the deal. Kudos to everyone for their transparency. More

Vonzel helped me get the perfect car for me! The service I received was great and informative, I don’t know much about about cars and this was my first time buying a car from a dealership. The process was e I received was great and informative, I don’t know much about about cars and this was my first time buying a car from a dealership. The process was easy as well. More