DePaula Ford

Zach and his team made the whole process simple and easy. They did their best to work with us. No high pressure sales, just facts and options. It was refreshing. They did their best to work with us. No high pressure sales, just facts and options. It was refreshing. More

Found the vehicle I was interested in on Auto Trader and sent an email for an appointment to see it. Had a response within 5 minutes for immediate showing. Upon arrival I was greeted by courteous staff and sent an email for an appointment to see it. Had a response within 5 minutes for immediate showing. Upon arrival I was greeted by courteous staff and Shu (Shuhab Noory) was appointed my salesperson. He immediately actioned my request to see the vehicle and within minutes I was on the road. By the time I got back (20 min) I had an acceptable trade in value and sales offer presented to me. All concerns about the new vehicle were addressed and paperwork was completed by Jay Y and Mike M in a matter of minutes. Total process in and out with new car was around 3 hours. Highly recommend DePaula Ford for your new or used car needs. These guys and gals are pros. More

Everyone was very professional and service was top notch; unfortunately, the Ford Escape is the "first" Ford vehicle we have ever purchased. To date, while the drive is pleasant, the reliability of this veh unfortunately, the Ford Escape is the "first" Ford vehicle we have ever purchased. To date, while the drive is pleasant, the reliability of this vehicle is poor. In all the cars we have either owned or leased, this car is the first we've had to do a front end alignment with only 17,000 miles on the car. We've had issues with the tires 3 times, another $300.00 fix for a new tire. This most recent repair needed a whole new engine due to the 1.6 faulty engine. More

Devin was a pleasure to work with. He was professional, friendly and knowledgeable. He was willing to bring the car to me for a test drive in order to minimize my time inside the dealership, given covid-19 friendly and knowledgeable. He was willing to bring the car to me for a test drive in order to minimize my time inside the dealership, given covid-19. I would’ve given DePaula itself five stars, except for one issue. When the sales manager, who was overall helpful, stated there is no pressure, but then a series of texts and calls follow, as a customer, I felt pressured. I appreciate there are sales objectives, but the customer shouldn’t be keenly aware of it. Other than that, it was a good experience, as this was my third vehicle with DePaula. More

The people at DePaula are always so nice to me. I'm very happy that i purchased mt car there. If I have problems with my car they get me in fast. happy that i purchased mt car there. If I have problems with my car they get me in fast. More

Devin was absolutely wonderful when helping me find my Ford. He was easy to talk to and made the whole process stress free. I look forward to referring him to others! Ford. He was easy to talk to and made the whole process stress free. I look forward to referring him to others! More

Devin was Very Knowledgeable great customer service and very Professional and helped me thru the Buying process...Great job Devin you are the best! Sincerely Patb very Professional and helped me thru the Buying process...Great job Devin you are the best! Sincerely Patb More

Devin mcguirk was professional and very attentive to all my questions he also was very patient and understanding of all my questions and concerns when I by my next car from DEPAULA I will most all my questions he also was very patient and understanding of all my questions and concerns when I by my next car from DEPAULA I will most definitely ask for devin More

I recently purchased a new Mazda CX-5, my sales representative was Qasim Dagwood “Q”. During my search for a new car, my husband was hospitalized. Instead of being determined to finish a sale, Q wa representative was Qasim Dagwood “Q”. During my search for a new car, my husband was hospitalized. Instead of being determined to finish a sale, Q was very understanding and patient with me. Q had the ability to listen to me, so when my husband was able to come into the dealership our experience was stress free. I would definitely use Q again. Michelle Clark. More

Devin and the DePaula Ford team were outstanding, The sales manager Allen was so kind and accommodating he went above and beyond for this deal. Devin knew what features and price I wanted and got it done sales manager Allen was so kind and accommodating he went above and beyond for this deal. Devin knew what features and price I wanted and got it done. Michael in financing was knowledgeable and efficient. This was the fastest deal I’ve ever done, I am beyond pleased with every aspect of my visit. DePaula Ford definitely has earned a new lifetime customer. The sales and service is like No other! Thanks guys More