DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Great experience working with Mark. He made my purchase effortless, with none of the sales tactics one might expect when buying a vehicle. Very personable, accommodating and responsive. If you're looking effortless, with none of the sales tactics one might expect when buying a vehicle. Very personable, accommodating and responsive. If you're looking for an excellent car buying experience, give Mark Minoogian a call - you'll be in great hands! More
DePaula's did a great job of getting my problems fixed. The whole job took some time, and the tech's were great at working through the problems and getting my vehicle back to me as quickly as they could! The whole job took some time, and the tech's were great at working through the problems and getting my vehicle back to me as quickly as they could! Crystal did a great job of keeping me updated and making sure everything was progressing well. She is a very professional and personable face of DePaula's customer service responsibility. More
Had an amazing experience at DePaula Ford. I met with sales consultant Mark Minoogian and described what I was looking for in my next car. He found a vehicle that checked every box and was a great price sales consultant Mark Minoogian and described what I was looking for in my next car. He found a vehicle that checked every box and was a great price. I even loved the color. I never felt pressure but even though I was only planning to look for a car that day, I bought it. I want to thank Mark for his patience and excellent service. Also thanks to Tyler Foster, for for walking me through the finance options and finding a plan that worked for me, and Jay Newell, for making it so easy to offload my old car. They are an excellent team. More
Very helpful and responsive, it was a great experience working with Mark. We've bought a few vehicles from DePaula Ford and each time they've been great. working with Mark. We've bought a few vehicles from DePaula Ford and each time they've been great. More
Everyone was great per usual. Staff is very knowledgeable and helpful. I would definitely recommend their service to family and friends for future service with them. and helpful. I would definitely recommend their service to family and friends for future service with them. More
dropped car off early @ 7:30 am to have brakes done. Thought it could be done by noonish did not receive 1st call till about 11:00 or so It took all day picked up at 4:30 The tech that worked on it Thought it could be done by noonish did not receive 1st call till about 11:00 or so It took all day picked up at 4:30 The tech that worked on it, is good and specializes in Mazda vehicles I don't by brakes often thought price was high. ( but got some small $$ promos ) thanks More
Over all bad. Sales service would never buy anything there again. The people are nice that was about all.had my truck for 9 day they had to order parts 2 times for a heated seat and a spark plug there again. The people are nice that was about all.had my truck for 9 day they had to order parts 2 times for a heated seat and a spark plug More
Trevor is not just a great salesman, but a great friend. I came to him, not exactly sure what I wanted, and walked out eventually with the suv of my dreams. Trevor made the process simple, easy, and relaxin I came to him, not exactly sure what I wanted, and walked out eventually with the suv of my dreams. Trevor made the process simple, easy, and relaxing. Not once did he try and force a car onto me. If something didn't work, he understood, and tried to come up with other options for me. By far the greatest salesman I have ever dealt with! More
It was great. Service kept me informed regarding my car and what they were checking. Loved the video. Car was delivered at time promised. Never mind getting my car done at DePaula and what they were checking. Loved the video. Car was delivered at time promised. Never mind getting my car done at DePaula More
Vonzel was very professional, knowledgeable, and incredibly helpful during my car buy buying experience. He was always responsive and accommodating. Buying a car through Vonzel and DePaula was a ple incredibly helpful during my car buy buying experience. He was always responsive and accommodating. Buying a car through Vonzel and DePaula was a pleasure. More