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DePaula Ford
Albany, NY
4,419 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,420 reviews
February 04, 2021
Depaula Ford took my truck right in on my appointment time. Lenny my service advisor follows up on my service work to make sure I am informed as to what is going on and informs me on any cost before the time. Lenny my service advisor follows up on my service work to make sure I am informed as to what is going on and informs me on any cost before the repairs are done. More
by JDEERE4400
Verified CustomerEmployees Worked With
February 03, 2021
DePaula Ford was more than helpful in helping me purchase my first car. Specifically Joe Schear! Can’t thank him enough for his excellent service. my first car. Specifically Joe Schear! Can’t thank him enough for his excellent service. More
by skylorstthomas
Employees Worked With
Tyler Foster, Joe Shear
February 03, 2021
Shuhab was extremely helpful when we were considering the purchase of a new (used) car. He was patient and answered all of our questions. There was no pressure. He also followed up with promises and walke purchase of a new (used) car. He was patient and answered all of our questions. There was no pressure. He also followed up with promises and walked us through all of the high tech features of the Honda CR-V that we ended up buying. More
by DLewicki
Employees Worked With
Shuhab Noory
February 03, 2021
I was very disappointed that my F150, with 9800 miles, needed the work required to correct the problem. Although everything seems to be alright for now, I will be monitoring for leaks or any other issues. needed the work required to correct the problem. Although everything seems to be alright for now, I will be monitoring for leaks or any other issues. The parts were not readily available and my truck was tied up for over 3 weeks. Lenny Farnam and Howard, in service, kept me informed and were pleasant to work with and I can't blame them for the availability of parts. My last three trucks were Ford F150's, but I will take a hard look at the competition before I buy another. More
by INVPEP
Employees Worked With
February 02, 2021
Everybody is professional and kind. It is an overall good experience in the sales department. The low window shield fluid signal turns on within one week. I visited the service center and again it is a good experience in the sales department. The low window shield fluid signal turns on within one week. I visited the service center and again it is a good experience. The problem was fixed very quickly and the reason was explained thoroughly. More
by wufengling
February 02, 2021
Joe helped me with my new lease of a Mazda CX-5 Carbon Edition this past weekend. He was very helpful and friendly! The rest of the staff at Depaula Ford was very kind and helpful as well. Would recommend Edition this past weekend. He was very helpful and friendly! The rest of the staff at Depaula Ford was very kind and helpful as well. Would recommend! More
by Manda S
Employees Worked With
Joe Shear
February 02, 2021
The salesperson and finance person were both professional, extremely helpful and overall a joy to deal with. I've chosen this dealership over one just minutes from home because of the staff at D professional, extremely helpful and overall a joy to deal with. I've chosen this dealership over one just minutes from home because of the staff at DePaula. More
by JMWYNNE
February 02, 2021
Walked in looking at a used SUV, met Joe (who was/is friendly, and knowledgeable) drove home in a brand new 2021 Explorer. Awesome experience from start to finish. friendly, and knowledgeable) drove home in a brand new 2021 Explorer. Awesome experience from start to finish. More
by M.R.K.
Employees Worked With
Joe Shear
