DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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kind and knowledgable timely update love the new kind and knowledgable timely update love the new technology! He even took care of my stickers! the waiting area was clean Thank you for all kind and knowledgable timely update love the new technology! He even took care of my stickers! the waiting area was clean Thank you for all your hard work! More
Joe Shear was not only a great salesman who followed up on the actions he committed to but he is also a nice guy! I would buy from Joe again for my next purchase! on the actions he committed to but he is also a nice guy! I would buy from Joe again for my next purchase! More
Lenny and the staff did a great job. The service staff are professional and friendly. My vehicle was ready in a reasonable amount of time. are professional and friendly. My vehicle was ready in a reasonable amount of time. More
The service staff are professional and friendly. My vehicle was ready within a reasonable timeframe. The technician and accounting staff thanked me for my business. vehicle was ready within a reasonable timeframe. The technician and accounting staff thanked me for my business. More
Shuhab and the staff at DePaula did a wonderful job in securing us a deal! I was able to find an excellent car with a monthly payment that fit right under my budget. I highly recommend new buyers to go to securing us a deal! I was able to find an excellent car with a monthly payment that fit right under my budget. I highly recommend new buyers to go to DePaula for their next car! More
It took a little bit longer than I thought but the quality of service met my expectation. And unfortunately, the cost was not reasonable. Next time for the similar issue, I may consider other re quality of service met my expectation. And unfortunately, the cost was not reasonable. Next time for the similar issue, I may consider other repair shop. More
Glenn was amazing, polite, and very caring on how I felt about my new truck lease. He took care of everything for me, and will be the reason I will continue to choose DePaula in the future! about my new truck lease. He took care of everything for me, and will be the reason I will continue to choose DePaula in the future! More
Shuhab (Shu) was very relatable and personable. He was knowledgeable and really put himself in his customers shoes. No request was too big or small for Shu. I will absolutely be working with him again for knowledgeable and really put himself in his customers shoes. No request was too big or small for Shu. I will absolutely be working with him again for my next car purchase. Mike in financing loves doing things in person and makes the buying process very straight forward and clear. They also never pressure me into any annoying service packages or warranties. Thank you Depaula Ford! More
Shu was amazing from start to finish. Very down to earth and absolutely no pressure from him what so ever. He listened to what my needs were and it felt like I was talking to an old friend. I would absolute and absolutely no pressure from him what so ever. He listened to what my needs were and it felt like I was talking to an old friend. I would absolutely recommend him if you are looking for a new vehicle! Shawn More
I just want to tell all the service was great. The sale person and managers are great to work with. And they follow up to make sure you have a great experience with your purchase. Thank you all Matt person and managers are great to work with. And they follow up to make sure you have a great experience with your purchase. Thank you all Matt More