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DePaula Ford
Albany, NY
4,311 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,311 reviews
August 17, 2024
I went to get my one year service done and 2 recalls completed. My car was done in a reasonable amount Of time and the customer service was excellent! completed. My car was done in a reasonable amount Of time and the customer service was excellent! More
by tmb055
Employees Worked With
August 17, 2024
The team at DePaula Ford was amazing! We felt taken care of through the whole process and everything was explained in great detail. I will be recommending DePaula Ford to everyone I know! We felt taken care of through the whole process and everything was explained in great detail. I will be recommending DePaula Ford to everyone I know! More
by kgrossar74
Verified CustomerAugust 16, 2024
Had a great experience. They made everything so smooth and easy. Very friendly and knowledgeable staff. Will definitely use them again!! They made everything so smooth and easy. Very friendly and knowledgeable staff. Will definitely use them again!! More
by macsons
Employees Worked With
August 16, 2024
Luis and the service department at Depaula Ford are top notch! I have been coming here for years and have NEVER been dissatisfied. notch! I have been coming here for years and have NEVER been dissatisfied. More
by John F
Employees Worked With
August 16, 2024
Commercial salesmen Joshua H was great to deal with. Had a good experience. Thank you. Had a good experience. Thank you. More
by ADAM@BANDLCONTROL.COM
Employees Worked With
August 14, 2024
Brought a new F150 Lightning, already in the shop after 250 miles, but the main issue is lack of responsiveness and communication. They never call back, sales guy hasn’t responded to 4 messages and emails, 250 miles, but the main issue is lack of responsiveness and communication. They never call back, sales guy hasn’t responded to 4 messages and emails, Service always has to be chased, car was delivered with a cursory clean, handover was rushed, I still don’t know when I will get my truck back and the loaner car is not great. More
by ANDYAMOR
August 14, 2024
Chance in service was outstanding in regards to our 2019 Ford Edge warranty repair. The work was done quickly and professionally. Makenzie was very happy to coordinate scheduling and provided a loaner car w Ford Edge warranty repair. The work was done quickly and professionally. Makenzie was very happy to coordinate scheduling and provided a loaner car which we very much appreciated. A great experience. Thanks to everyone at DePaula Ford. More
by bcscameron
August 14, 2024
Very Good Service, On time and through. . NEW York Inspection. Made Apt. very easy. Will be back. . NEW York Inspection. Made Apt. very easy. Will be back. More
by bbreton1
Employees Worked With
August 14, 2024
GREAT to work with always got back to you quickly! Very friendly not pushy which is worst trait for a salesperson! Excellent deal!! Very friendly not pushy which is worst trait for a salesperson! Excellent deal!! More
by suemermaid
August 13, 2024
rThey gave a flawless performance, made me feel at home and valued, a great experience. and valued, a great experience. More
by JOEL.NUDI
