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DePaula Ford
Albany, NY
5,405 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,405 reviews
December 10, 2025
Great customer service from the salesman Devin and Jose. Made the buying process on my truck super easy and stress free. Thank you Depaula Ford !! Made the buying process on my truck super easy and stress free. Thank you Depaula Ford !! More
by ramell
Verified Customer
December 09, 2025
I have been a customer for over a decade and always have had positive experiences. The staff in all departments are friendly and courteous. The services and repairs are explained well and I appreciate that. had positive experiences. The staff in all departments are friendly and courteous. The services and repairs are explained well and I appreciate that. The work is done very well also. I am very happy with DePaula, thank you. More
by Joy
December 09, 2025
It took 7 months to get my car fixed because they kept saying it needed a a particular part that it didnt even need in the end... They took back my loaner car before the contract ended... Only person that saying it needed a a particular part that it didnt even need in the end... They took back my loaner car before the contract ended... Only person that showed compassion was Lenny... More
by Shyewilliams
December 09, 2025
John and everyone at Depaula are amazing and easy to work with. We will be back in the future! with. We will be back in the future! More
by scottspraguejr223
Employees Worked With
December 08, 2025
Whole experience from start to finish was above and beyond. Everything I could ask for when purchasing a new vehicle. beyond. Everything I could ask for when purchasing a new vehicle. More
by dbashwinger7
Employees Worked With
December 07, 2025
The whole experience buying a new car from almost 3 hrs away was easy and fantastic. I will definitely return. away was easy and fantastic. I will definitely return. More
by jspohn3482
December 07, 2025
Courteous staff, easy scheduling appointment, efficient technicians Overall good service Good area to go to technicians Overall good service Good area to go to More
by angelo104
Employees Worked With
December 06, 2025
Bought a new car September. Needed a battery in December. Charged $400. It's a 2022 so the 3 yr warranty ran out. I think a new battery should have been installed. Also charged Needed a battery in December. Charged $400. It's a 2022 so the 3 yr warranty ran out. I think a new battery should have been installed. Also charged on my credit card and was hit with a fee on top of the $400. I thought only fees were charged on debit cards? More
by gknapp57
