
DeMontrond Hyundai
Texas City, TX
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468 Reviews of DeMontrond Hyundai
After searching for a new car online for days, not many dealerships had the one I was looking for. Finally when I found a few that had them, I sent a price quote request on the vehicle. Todd, emailed me ba dealerships had the one I was looking for. Finally when I found a few that had them, I sent a price quote request on the vehicle. Todd, emailed me back with a straight forward price that was very reasonable. I also received quotes from other dealers, but there reviews on sales weren't that great. After a day of emailing Todd, I was able to get to a price I was comfortable with before I drove over an hour to get there. When I got there I met Chris, they had the car up front for me and after a test drive, I decided that was the one. They stuck to there price they offered me with no add-ons and no tricky switch's. The only thing they did was try to get me to finance with them instead of my bank and they stayed professional and offered lower rates, but everything else went as smooth as possible. Thanks Chris and Todd! More
I had a very good experience at demontrond Hyundai. They were very friendly and my sales man Chris Graves worked very hard to find and get the exact car I was looking for. Not knowing much about Hyundai Chr were very friendly and my sales man Chris Graves worked very hard to find and get the exact car I was looking for. Not knowing much about Hyundai Chris and Jeff and I think his name was mark did all they could to help educate me on all the different models and features. Once we had zeroed in on my choice they located it and had it to me when I told them I needed it. They were good about negotiating price although at the end we had to get a car that had been tinted and pinstriped so I had to pay an extra $250. The transaction was smooth and professional and Chris had my paperwork ready in the credit department even though I was there late on a Saturday. Everything went well I was able to drive away in my new car Saturday night. Great job you guys! I would recommend deMontrond Hyundai to all my friends and would tell them to ask for Chris. He responded fast and got it done! Thanks Chris! Sincerely Patti Sullivan, More
I initially inquired about the car & purchase price via De Montrond's website. Chase Graves responded and I worked with him via email and phone over the next day or so to work a deal that I liked. Wh via De Montrond's website. Chase Graves responded and I worked with him via email and phone over the next day or so to work a deal that I liked. When I got to the dealership, I hoped that they would stick to the original deal, but would not have been surprised if they through in some extra costs or fees. I was ready to walk if that happened. But, Chris and the manager stuck to the deal we had discussed. There were no tricks or "gotchas". I left with the exact car and price they had quoted over the phone. More
One of the best car buying experiences I've ever had. Friendly, knowledgeable staff. Each team member understood and valued my time commitment and had everything ready for me as promised. Friendly, knowledgeable staff. Each team member understood and valued my time commitment and had everything ready for me as promised. More
Benny went out of his way to find and rectify the concern with my Santa Fe. Not only was the vehicle repaired properly, it was finished within an hour. I have dealt with numerous service advisers in the nort with my Santa Fe. Not only was the vehicle repaired properly, it was finished within an hour. I have dealt with numerous service advisers in the northeast over the years, Benny is the most professional and helpful person iI have ever dealt with. I WILL recommend this business to friends and family.. More
My husband and I decided to shop here because of the courteous and friendly people that work here. We were treated great, no pressure. Michelle gave us her best assistance to find us just what we want courteous and friendly people that work here. We were treated great, no pressure. Michelle gave us her best assistance to find us just what we wanted in a car. Didn't have to shop anywhere else. More
This is a great dealership/service department that has a strong customer service ethic. The sales team and service department take time to make sure their customers are satisfied. strong customer service ethic. The sales team and service department take time to make sure their customers are satisfied. More
I first went to Demondtrond based on my daughter's experience. I had went to them about 6 months ago and was given excellent service and after looking decided that I would buy one from them but wante experience. I had went to them about 6 months ago and was given excellent service and after looking decided that I would buy one from them but wanted to wait a little longer. They were very respectful with my decision and Amy would touch base via a email every month or so, which I really liked. After my car broke down again, it was the first call I made was to Demontond, no question as to where I would buy my car. As with the first time I went there, it was a great experience. The atmosphere is one of no pressure and inviting. I like the fact that the sales people are not like sharks and I feel like they were looking for my best interest, not just selling a car. Michelle is very personable, knowledgeable, and professional. She let me test drive every car I was interested in and was very helpful in weighing the different features. My credit is not the best, but to them, I was just as important of a sale as someone with outstanding credit. They made the process so easy. I went and looked on a Saturday, and bought on Monday. Jeff was very helpful in helping me along the process. Amy made signing all the paperwork absolutely painless and gave me all the information I needed. I just can't say enough about Michelle, Jeff, and Amy. They made me feel like the service doesn't end with purchasing my car, the great service will continue with the maintence of my Hyundai as well. I'm a big believer in word of mouth and networking. Anytime I have an opportunity for voice my praises for Demontrond, I will. More
I came into this location after being very highly dissatisfied with the time & how shady they were at Ron Carter. I came into this location because I saw they had an elantra in the color I wanted, an dissatisfied with the time & how shady they were at Ron Carter. I came into this location because I saw they had an elantra in the color I wanted, and it was listed at better price. After I explained what I wanted ONCE, not a million times like at Ron Carter, Michele did an excellent job of explaining it to Jeff ONCE, there was no back and forth like at Ron Carter, Jeff even asked me to go in his office within 30 minutes of working numbers and explained the best deal he could do. I ended up saving so much money coming this location, I saved so much more time & everyone was extremely friendly. More
I had received a recall letter for the esc module on sonatas 2007-2010. I chose demontrond because I had a bad experience with ron carter Hyundai in the past. I called an made an appt. with mr. vidales sonatas 2007-2010. I chose demontrond because I had a bad experience with ron carter Hyundai in the past. I called an made an appt. with mr. vidales and he was able to get me in right away. my overall experience with demontrond service center was great!!!! Mr. vidales was extremely helpful and kind and very knowledgeable about his work. I am grateful for the short amount of time that it took to service my vehicle. I will recommend to my friends and family to check out demontrond when purchasing their next vehicle. I will definitely use demontrond in the future when purchasing my next vehicle and for future service needs. More