DeMontrond Hyundai

Short & sweet Went to look at the Santa Fe Sport 2.0T on Friday evening after work. Had plans to visit 5 dealerships on Sat, with appointment times booked and every Went to look at the Santa Fe Sport 2.0T on Friday evening after work. Had plans to visit 5 dealerships on Sat, with appointment times booked and everything, but wanted to see what D-TX City would offer. Met with Michele and explained what we wanted and color, she brought it out and we test drove it. No wandering around the hot and humid lot checking out models required. Michele started the paperwork to provide us a quote and contacted Chris for internet pricing. Amy in financing found what interest options we were comfortable with and got us what we needed to be very happy. Jeff gave us almost blue book on our Frontier trade in, and in just two hours we abandoned the Frontier and drove out in our new SF Sport! Wonderfully forthright and honest about what was achievable, and much quicker that our last purchase which took 6 hours! The other dealerships were very disappointed, but took the canceled appointments well. More

We drove 4 hours and will do it again! We are thrilled with our new Santa Fe! Jeff Cole, the manager, and Michelle Owens did a great job. We will definitely recommend DeMontrond telling e We are thrilled with our new Santa Fe! Jeff Cole, the manager, and Michelle Owens did a great job. We will definitely recommend DeMontrond telling everyone it is worth the trip from Round Rock to League City! I actually have already recommended DeMontrond to my hairdresser. We had looked at Hyundai here in Round Rock but the salesmen were so rude, we wouldn't go back; therefore, we drove 4 hours to buy our car! We found the car we wanted on the internet, called and talked to Jeff Cole about the details. The car was everything he said and we felt more than what we expected. After we made our decision, we made an appointment with Mallory. She was both pleasant and efficient. When we arrived at our appointment, on time, our car was ready, paperwork was ready and Michelle met us at the door, ushered us in, gave us a chair, water, and a BIG smile! Jeff Cole came over to visit with us and explained that even though we had talked with him on the phone that Michelle would be taking care of the paperwork and explaining the details of the car. It was more like visiting someone's home and we were made to feel right at home immediately. Everyone, even those we weren't working with, greeted us with courtesy and a smile. That is so very important! Another nice thing that occurred is the owners saw us on the lot and came out of their office to greet us. We couldn't be happier with our Santa Fe and we will definitely be back to DeMontrond Chevy, next door, later this summer to order our 2015 Corvette! Four hours of travel is nothing for the kind of service we received at DeMontrond Hyundai! More

Amazing Dealership Friendly, quality work, right to the point, no problems. Michele, Amy, and Jeff were great! Never that, "oh we have to fix that moment". Very impresse Friendly, quality work, right to the point, no problems. Michele, Amy, and Jeff were great! Never that, "oh we have to fix that moment". Very impressed how efficient the whole crew was! More

Hassle Free Buying Experience! My husband and I were looking for a new vehicle and were ready to make a purchase. We originally looked at another brand but had a terrible experience My husband and I were looking for a new vehicle and were ready to make a purchase. We originally looked at another brand but had a terrible experience at their dealership. We waited several days and then decided to check out DeMontrond Hyundai since it is in our local area. My son highly recommended a Hyundai since he owns a Sonata. We were intrigued with the 10 year warranty so stopped by to look at the Santa Fe models. While we were looking at the first car, Jon Rosson greeted us and asked if he could help us. We told him what we were looking for and Jon made several suggestions. He was very knowledgeable about the models and features and patiently allowed us to test drive as many vehicles as we wanted. Jon treated us like valuable customers and made us feel very at ease. We finally narrowed our choice to two vehicles and met Jeff Cole, the Manager. We told Jeff that we were not interested in haggling over the price, but asked him to bring us the best deal for each of the vehicles and then we would make our decision. Before we made our final decision, Jon asked us if we wanted to take a look at the program car that Jeff had been driving since it had all the features we were interested in except it was silver while we were wanting white. We looked at it and instantly knew this was my new car! It had all the features we wanted, including the navigation package and the panoramic moon roof! Jeff brought the paperwork and we agreed on the very fair price. No hassles, no bickering, nothing hidden and we felt like valued guests! By the time we finished the paperwork, we realized we had kept them past closing time, but they never said a word about it. What great customer service! Next we met Amy who again made us feel comfortable. She had the documents ready to sign and explained all about the warranty. Before we knew it our vehicle was ready for us to drive home! I was really dreading the whole car buying experience based on past history and on our experience at the other dealership. I can't thank Jon, Jeff and Amy enough for making this car purchase a relaxed, hassle free, honest and genuinely pleasant experience! I am a very satisfied Hyundai customer! Janice P. More

Smooth and seamless car buying experience from beginning to the end. Excellent customer service throughout the transaction that has continued even after driving off with my newly purchased car! Highly recom to the end. Excellent customer service throughout the transaction that has continued even after driving off with my newly purchased car! Highly recommended! More

Dominic went beyond the required service. My daughter in law even ENJOYED the waiting. the customer service was beyond expected. Our car was under warranty so price was not a consideration. but usually if y law even ENJOYED the waiting. the customer service was beyond expected. Our car was under warranty so price was not a consideration. but usually if you are under warranty, they PUSH to get more money. they did not pressure, Dominic made sure that any any all problem, that he was aware of were addressed. Thanks again More

I rate DeMontrond in Texas City as a great dealership and I recommend them to others because I had the very best new-car-purchase experience I've ever had when I recently bought my new Sonata there. The man I recommend them to others because I had the very best new-car-purchase experience I've ever had when I recently bought my new Sonata there. The management staff was visible - they didn't "hide" in their offices, and everyone was friendly and helpful. Last, but certainly not least, Michele Owens was extremely knowledgeable about every single car that I took for a test-drive. She was patient, informative, and fun to work with while I shopped for just the right car. I bought my car from DeMontrond 2 weeks ago, and I've already told everyone I know who is car-shopping to go see Bryon Johnson and his team in Texas City - they are awesome! Oh - and I LOVE my new car that Michele helped me choose. More

After searching for a new car online for days, not many dealerships had the one I was looking for. Finally when I found a few that had them, I sent a price quote request on the vehicle. Todd, emailed me ba dealerships had the one I was looking for. Finally when I found a few that had them, I sent a price quote request on the vehicle. Todd, emailed me back with a straight forward price that was very reasonable. I also received quotes from other dealers, but there reviews on sales weren't that great. After a day of emailing Todd, I was able to get to a price I was comfortable with before I drove over an hour to get there. When I got there I met Chris, they had the car up front for me and after a test drive, I decided that was the one. They stuck to there price they offered me with no add-ons and no tricky switch's. The only thing they did was try to get me to finance with them instead of my bank and they stayed professional and offered lower rates, but everything else went as smooth as possible. Thanks Chris and Todd! More

I had a very good experience at demontrond Hyundai. They were very friendly and my sales man Chris Graves worked very hard to find and get the exact car I was looking for. Not knowing much about Hyundai Chr were very friendly and my sales man Chris Graves worked very hard to find and get the exact car I was looking for. Not knowing much about Hyundai Chris and Jeff and I think his name was mark did all they could to help educate me on all the different models and features. Once we had zeroed in on my choice they located it and had it to me when I told them I needed it. They were good about negotiating price although at the end we had to get a car that had been tinted and pinstriped so I had to pay an extra $250. The transaction was smooth and professional and Chris had my paperwork ready in the credit department even though I was there late on a Saturday. Everything went well I was able to drive away in my new car Saturday night. Great job you guys! I would recommend deMontrond Hyundai to all my friends and would tell them to ask for Chris. He responded fast and got it done! Thanks Chris! Sincerely Patti Sullivan, More

I initially inquired about the car & purchase price via De Montrond's website. Chase Graves responded and I worked with him via email and phone over the next day or so to work a deal that I liked. Wh via De Montrond's website. Chase Graves responded and I worked with him via email and phone over the next day or so to work a deal that I liked. When I got to the dealership, I hoped that they would stick to the original deal, but would not have been surprised if they through in some extra costs or fees. I was ready to walk if that happened. But, Chris and the manager stuck to the deal we had discussed. There were no tricks or "gotchas". I left with the exact car and price they had quoted over the phone. More