DeMontrond Hyundai

Overall Good Experience. Good experience until financing with Max Ridings. Errors were made and wrong information given. wrong interest rate with first signing and did not col Good experience until financing with Max Ridings. Errors were made and wrong information given. wrong interest rate with first signing and did not collect our down payment. Gave us info to carry death benefit insurance and denied it the next day. Argued with us that he had not told us something that he had. Ended up financing with someone else and not with company financing. Max was fairly new in job and so maybe he will improve his customer skills and be more knowledgeable in the future. We purchased an Elantra 2 1/2 yrs ago and have been happy with this dealership and their service department in the past. More

My2014 Sante Fe Limited Have been looking for awhile for a 2014 Sante Fe Limited both on the iinternet and by calling-found my Sante Fe on-line with a no hassel price-We had Have been looking for awhile for a 2014 Sante Fe Limited both on the iinternet and by calling-found my Sante Fe on-line with a no hassel price-We had no idea who DeMontrond was since we live about 1hr and 1/2 away for Texas City-I called talked with a Rex who was very polite and arranged for me to recv pictures via a text from Kaylin in less than a hour!! Now that is technology-Unfortanately during this time we had a crisis going on with a sick grandbaby- And even though we had to do most of our talking via phone, we were treated with upmost consideration for our situation, everyone was so polite and understanding- Thank Yoiu,Kaylin for being extremely helpful- Thank You Jeff for understanding what family means- We are so happy we found DeMontrond Hyundai More

Good Job I went to purchase a 2014 Genesis R-Spec. I wanted a Black one then I wanted a white one and went back and forth. The white one had to be swapped wi I went to purchase a 2014 Genesis R-Spec. I wanted a Black one then I wanted a white one and went back and forth. The white one had to be swapped with another dealer. I finally chose the black car and it is a beauty. The process is a little tedious but each had their job to do More

Mr. Dwain Hoffster We are new to Texas, and ws looking for a hyundai facility to take our 2011 sonata to have it serviced, and we found this one. Everyone Is so nice and We are new to Texas, and ws looking for a hyundai facility to take our 2011 sonata to have it serviced, and we found this one. Everyone Is so nice and very knowledgeable. More

Recommend to anyone Michelle Owens is a awesome... extremely helpful and fair. after the sale, the service department here is also great. I drive past another hyuandi dea Michelle Owens is a awesome... extremely helpful and fair. after the sale, the service department here is also great. I drive past another hyuandi dealership near my house and go out of my way to use this dealership. More

Short & sweet Went to look at the Santa Fe Sport 2.0T on Friday evening after work. Had plans to visit 5 dealerships on Sat, with appointment times booked and every Went to look at the Santa Fe Sport 2.0T on Friday evening after work. Had plans to visit 5 dealerships on Sat, with appointment times booked and everything, but wanted to see what D-TX City would offer. Met with Michele and explained what we wanted and color, she brought it out and we test drove it. No wandering around the hot and humid lot checking out models required. Michele started the paperwork to provide us a quote and contacted Chris for internet pricing. Amy in financing found what interest options we were comfortable with and got us what we needed to be very happy. Jeff gave us almost blue book on our Frontier trade in, and in just two hours we abandoned the Frontier and drove out in our new SF Sport! Wonderfully forthright and honest about what was achievable, and much quicker that our last purchase which took 6 hours! The other dealerships were very disappointed, but took the canceled appointments well. More

We drove 4 hours and will do it again! We are thrilled with our new Santa Fe! Jeff Cole, the manager, and Michelle Owens did a great job. We will definitely recommend DeMontrond telling e We are thrilled with our new Santa Fe! Jeff Cole, the manager, and Michelle Owens did a great job. We will definitely recommend DeMontrond telling everyone it is worth the trip from Round Rock to League City! I actually have already recommended DeMontrond to my hairdresser. We had looked at Hyundai here in Round Rock but the salesmen were so rude, we wouldn't go back; therefore, we drove 4 hours to buy our car! We found the car we wanted on the internet, called and talked to Jeff Cole about the details. The car was everything he said and we felt more than what we expected. After we made our decision, we made an appointment with Mallory. She was both pleasant and efficient. When we arrived at our appointment, on time, our car was ready, paperwork was ready and Michelle met us at the door, ushered us in, gave us a chair, water, and a BIG smile! Jeff Cole came over to visit with us and explained that even though we had talked with him on the phone that Michelle would be taking care of the paperwork and explaining the details of the car. It was more like visiting someone's home and we were made to feel right at home immediately. Everyone, even those we weren't working with, greeted us with courtesy and a smile. That is so very important! Another nice thing that occurred is the owners saw us on the lot and came out of their office to greet us. We couldn't be happier with our Santa Fe and we will definitely be back to DeMontrond Chevy, next door, later this summer to order our 2015 Corvette! Four hours of travel is nothing for the kind of service we received at DeMontrond Hyundai! More

Amazing Dealership Friendly, quality work, right to the point, no problems. Michele, Amy, and Jeff were great! Never that, "oh we have to fix that moment". Very impresse Friendly, quality work, right to the point, no problems. Michele, Amy, and Jeff were great! Never that, "oh we have to fix that moment". Very impressed how efficient the whole crew was! More

Hassle Free Buying Experience! My husband and I were looking for a new vehicle and were ready to make a purchase. We originally looked at another brand but had a terrible experience My husband and I were looking for a new vehicle and were ready to make a purchase. We originally looked at another brand but had a terrible experience at their dealership. We waited several days and then decided to check out DeMontrond Hyundai since it is in our local area. My son highly recommended a Hyundai since he owns a Sonata. We were intrigued with the 10 year warranty so stopped by to look at the Santa Fe models. While we were looking at the first car, Jon Rosson greeted us and asked if he could help us. We told him what we were looking for and Jon made several suggestions. He was very knowledgeable about the models and features and patiently allowed us to test drive as many vehicles as we wanted. Jon treated us like valuable customers and made us feel very at ease. We finally narrowed our choice to two vehicles and met Jeff Cole, the Manager. We told Jeff that we were not interested in haggling over the price, but asked him to bring us the best deal for each of the vehicles and then we would make our decision. Before we made our final decision, Jon asked us if we wanted to take a look at the program car that Jeff had been driving since it had all the features we were interested in except it was silver while we were wanting white. We looked at it and instantly knew this was my new car! It had all the features we wanted, including the navigation package and the panoramic moon roof! Jeff brought the paperwork and we agreed on the very fair price. No hassles, no bickering, nothing hidden and we felt like valued guests! By the time we finished the paperwork, we realized we had kept them past closing time, but they never said a word about it. What great customer service! Next we met Amy who again made us feel comfortable. She had the documents ready to sign and explained all about the warranty. Before we knew it our vehicle was ready for us to drive home! I was really dreading the whole car buying experience based on past history and on our experience at the other dealership. I can't thank Jon, Jeff and Amy enough for making this car purchase a relaxed, hassle free, honest and genuinely pleasant experience! I am a very satisfied Hyundai customer! Janice P. More

Smooth and seamless car buying experience from beginning to the end. Excellent customer service throughout the transaction that has continued even after driving off with my newly purchased car! Highly recom to the end. Excellent customer service throughout the transaction that has continued even after driving off with my newly purchased car! Highly recommended! More