DeMontrond Buick GMC - Service Center

Juan Liscano always provides the best of customer service and buying experience!! Always goes beyond expectations of what a customer expects. Stephen R in service also provides the best experience when getti and buying experience!! Always goes beyond expectations of what a customer expects. Stephen R in service also provides the best experience when getting you vehicle serviced and getting back to you in a timely manner. More

Fantastic service. Very efficient. Cost effective. The agent was super helpful and provided timely updates. He also explained ongoing maintenance coverage options and p Very efficient. Cost effective. The agent was super helpful and provided timely updates. He also explained ongoing maintenance coverage options and pricing. Super helpful. Highly recommend this dealership for service. More

I've been to other Houston area GMC dealerships and have been a repeat customer at DeMontrond GMS (Spring) for the past 3 years. This last time, I was super happy with the constant communication from my n been a repeat customer at DeMontrond GMS (Spring) for the past 3 years. This last time, I was super happy with the constant communication from my new service advisor, Tre Dawson! More

Had service done on truck if the system check is complete wiper fluid would full wiper fluid would full More

I usually go to Sterling McCall GMC but decided to try DeMontrond Buick GMC since it's closer. This was a complete mistake due to the poor customer service and overall experience. I went in for an oil DeMontrond Buick GMC since it's closer. This was a complete mistake due to the poor customer service and overall experience. I went in for an oil change and a 90k miles service. The person assisting me, Fred, didn't have a pricing sheet and instead used a calculator to come up with a price, which seemed very shady. I had no clear idea of what I was being charged for, and the final amount was $900. I asked if they provided a free car wash for customers, and Fred said yes. However, when I arrived, there were three salespeople just talking amongst themselves. I waited about 15 minutes, and none of them bothered to ask if I needed help. They completely ignored me the whole time. When I finally got my keys back, the truck had not been washed as promised. I asked again, and Fred said they would do it. A guy took the truck and returned in literally three minutes. The truck was dripping water, and there were wet puddles on my carpet—clearly, a very poor car wash job. This is the worst service I have ever received from a GMC dealership. It seems like there's no one in charge on the Saturday shift, and the staff doesn't care about customer needs at all. Very disappointing. More

Non-stop issues with this location. I WOULDN'T SUGGEST BUYING A CAR HERE. The forever warranty is just a way for them to scam you out of services that you don't need at 50k miles. I WOULDN'T SUGGEST BUYING A CAR HERE. The forever warranty is just a way for them to scam you out of services that you don't need at 50k miles. More

The service consultant that helped me was very nice. But in general I will never take my car in again! From my first oil change where my car was damaged pretty badly should have been the red flag. Or wh But in general I will never take my car in again! From my first oil change where my car was damaged pretty badly should have been the red flag. Or when they left the oil cap off and oil was flying out… No, before that, ever since the finance guy tried to sell me warranty telling me that the bank required me to have the warranty to get the better rate (illegal!). Anyways, you deserve to know that this last time crosses the line! I took my car for an oil change and due to a check engine light. The service diagnostic said I needed a new radiator and that my car overheated causing the catalytic converter to give an emissions code. $2500 to repair! I know better and took my car for a second opinion and then then took it to another GMC dealership. Nothing is wrong with the radiator, nothing is leaking. The check engine light error was due to something completely different that was covered under warranty. I can believe I paid you guys to diagnose my vehicle just to almost get robbed. Im glad I found another service center that took car of my car and solved the problem. No worries, im telling everyone about my experience at DeMontrond. More

Sales and customer service and support staff have been very helpful and obliging about our vehicle concerns . We truly appreciate their willingness to assist and provide service when necessary. very helpful and obliging about our vehicle concerns . We truly appreciate their willingness to assist and provide service when necessary. More

I recently had my vehicle serviced at Demontrond Automotive Group, and I was very impressed with the speed and quality of their service. My vehicle had a lot of alignment issues, and I was expecting Automotive Group, and I was very impressed with the speed and quality of their service. My vehicle had a lot of alignment issues, and I was expecting to have to leave it at the shop for a few days. However, the team at Demontrond was able to turn it around in about 2 hours. I was really grateful for their quick turnaround time, and I'm very happy with the work they did. I would definitely recommend Demontrond Automotive Group to anyone looking for quick and reliable vehicle service. Pros: Fast turnaround time, even for complex repairs Quality work Friendly and helpful staff Cons: None that I can think of Overall rating: 5/5 stars More