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DeMontrond Buick GMC

Houston, TX

4.8
372 Reviews
DeMontrond Buick GMC in Houston, TX Thank you very much for visiting our dealership, your regional Houston, TX GMC and Buick dealer. We have everything that you are looking for. For further questions or inquiries, please contact us! The Woodlands, Spring, and Humble customers if you are searching for a new or used Buick or GMC vehicles, then look no further than our dealership.
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17925 North Fwy

Houston, TX

77090

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Showing 372 reviews

December 30, 2024

It takes to long for a basic oil change. They never top off my fluids. The waiting room furniture is filthy. i have always purchased the 3 oil change package to always get shorted one. More

by snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Dec 31, 2024 -

DeMontrond Buick GMC responded

Thank you for your feedback, Snow. We never want our customers to feel undervalued! Please send us your contact information to feedback@demontrond.com. Our team would like to reach out to you.

December 25, 2024

Juan went above and beyond to work with us on every item that we had questions about!! He is a salesman that I actually enjoyed working with!! He is very personable and cares about his clients. DeMontrond i More

by mcnmissy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

DeMontrond Buick GMC responded

Thank you for the recommendation and for sharing your experience with us, Mcnmissy! We couldn't be happier that you enjoyed your experience here at our dealership and that Juan was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle.

December 24, 2024

Gilbert was great to work with and provided clear options for all the warranties and how they would impact our customer experience. Friendly service to boot! More

by Nkwms22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

DeMontrond Buick GMC responded

Nkwms22, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Gilbert's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

December 21, 2024

This was my first time buying a vehicle and Jaun made it so easy! I am very appreciative of the service I received. More

by Dylanlea Shaftner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

DeMontrond Buick GMC responded

Thank you for your great feedback, Dylanlea! Juan takes pride in taking care of his customers, and we are happy to hear that you are pleased with the service you received. We hope to see you again and please let us know if there is anything else we can assist you with.

December 18, 2024

I really appreciate Juan and Veronica and it was a great experience with DeMontrond Buick helping me get a new Buick. I appreciate the care the team took to make sure everything was lined up. More

by mvk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Herndon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

DeMontrond Buick GMC responded

Your kind words mean a lot to us, Mvk. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

December 18, 2024

Juan was AWESOME from beginning to end! He explained and answered all of our questions and even made time to tend to our busy daughters while we looked over paperwork! Juan is a gem :) More

by The Walkers
Recommend Dealer
Yes
Employees Worked With
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

DeMontrond Buick GMC responded

The Walkers, thank you for taking the time to write about your experience. It's great to know that Juan was able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you.

December 16, 2024

Overall great experience given how busy they were. However, I need to give a special shout out to Thomas (Tank) who was a big reason I decided to buy from this dealership. Outstanding customer service More

by micah.woolman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

DeMontrond Buick GMC responded

Micah.Woolman, thank you for taking the time to inform us of your positive experience. We are sincerely pleased to know that Tank's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

December 13, 2024

Thank you! Tank, Raul Garcia, and Gilbert Bandea, amazing effort to get me back on the road after my wreck and month back. I will definitely recommend friends a More

by elisha.lockwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas "TANK" Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

DeMontrond Buick GMC responded

Thank you, Elisha, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

December 11, 2024

Really appreciate juan and Ignacio for getting me into my new vehicle. Very good sercice. Thank you so much fellas. Very much appreciated More

by Kjstokes85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Liscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ignacio Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

DeMontrond Buick GMC responded

Thank you, Kjstokes85, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

December 05, 2024

From beginning to end Juan was outstanding. He made sure I was happy with the price and the whole process was fast and easy. Will definitely recommend him to family and friends! More

by jhonatanjmolina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Kopeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

DeMontrond Buick GMC responded

Dear Johnatanjmolina, thank you for your wonderful review! We’re so glad to hear that Juan took great care of you. We aim to make every customer feel valued and appreciated. Your support means a lot to us, and we can’t wait to serve you again!

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