DeMontrond Buick GMC

Lionel Woolard treated us GREAT. He explained very well the time frame we should expect our 2022 Buick, the free warranty on the power train and coordinated with the the finance guy to determine what our p the time frame we should expect our 2022 Buick, the free warranty on the power train and coordinated with the the finance guy to determine what our payment would be before our car ever got to dealership. We had no surprises when car arrived. Lastly, he assisted us in setting up and explaining various items that came with car i.e. seat adjustment, loading phone info and many other items. More

Nacho goes out of his way to help the customer. I live 3 hours away and I did not see the vehicle I had found listed anymore and I didn’t want to waste a trip if he had sold. Nacho went to the dealership th hours away and I did not see the vehicle I had found listed anymore and I didn’t want to waste a trip if he had sold. Nacho went to the dealership that night and took pictures of the truck to make sure it was there. It was a pleasure doing business with him. More

My husband and I really dread going to dealerships as the salesperson fills you up with hopes and lies. This dealership made a difference due to our service with Nacho he was awesome told us everything up fr salesperson fills you up with hopes and lies. This dealership made a difference due to our service with Nacho he was awesome told us everything up front no sugar coating, he went above and beyond for us understood our needs as a family. Overall great customer service by everyone we encountered. Best part we left with an AWESOME vehicle! Thank you Nacho! Otero Family. More

For me my experience was great very easy an the staff was excellent friendly an very helpful excellent friendly an very helpful More

Watch out for the so called "warranty for life". It's not true. Fast signing papers. true. Fast signing papers. More

Althea, the service rep is the best. Very helpful, knowledgeable and professional with a smile. knowledgeable and professional with a smile. More

Juan was great to work with kept in constant contact with me while I worked out my financing through my local credit union I wanted to use. He made sure I got the exact truck I was looking for and got me in me while I worked out my financing through my local credit union I wanted to use. He made sure I got the exact truck I was looking for and got me in and out quickly. Would definitely recommend to friends and family. More

If this wasn’t the worst customer service i don’t know what is.they have a car on car guru that I requested information on ,they replied with an e mail to come by and test drive the car, I called to do so what is.they have a car on car guru that I requested information on ,they replied with an e mail to come by and test drive the car, I called to do so and then I was transferred to someone that was crab and has no manors or customer service skills. Told me that car was sold.and when I told him they need to remove there add he started having bad attitude and then I asked to speak to a manager he hanged up on me. I called again asking to speak to a manager they hanged me up again. So that was my experience with a dealer ship that I was going to spend thousands of dollars that they didn’t care about. More

Juan L was a great salesman to do business with. Finance gentleman was also very pleasant. They answered my questions honestly. Thank you for a great experience. gentleman was also very pleasant. They answered my questions honestly. Thank you for a great experience. More

Great experience ! Moving to Houston from out of state and Raul and Bo made my purchase so easy over the phone Quick responses to questions and follow thru on everything discussed. A refreshing dearr e and Raul and Bo made my purchase so easy over the phone Quick responses to questions and follow thru on everything discussed. A refreshing dearr experience! Highly recommend. More