DeKalb Sycamore Chevrolet Buick GMC

Horrible 1. I found a female underwear in my car when I received the car after service, I tried to reach the manager twice to make a complain, the manager is a 1. I found a female underwear in my car when I received the car after service, I tried to reach the manager twice to make a complain, the manager is always unavailable. 2. I tried to fix my brake lights for multiple times, they were not able to fix it completely, the same problem always comes back. (even though there was a recall for that problem) One of the worst costumer service!!! More

Best Dealership Around I have had great experience's both times I have purchased new trucks at Dekalb Chevrolet.The dealership is clean and up to date. They have a very comf I have had great experience's both times I have purchased new trucks at Dekalb Chevrolet.The dealership is clean and up to date. They have a very comfortable waiting area. And the shop is immaculate.They treat the customer with respect and don't use the pushy maneuvers other dealerships do. If your looking for a simple car buying experience, Look no further. Curt.L More

Terrible customer service Drove over 40 minutes to get to the dealership as they had a new stingray...we had talked to the dealership the week before about seeing the car but c Drove over 40 minutes to get to the dealership as they had a new stingray...we had talked to the dealership the week before about seeing the car but could not make it by the time the dealership closed...when we got there, we were told that we could not test drive the stingray as it was GM's policy not to let anyone drive the car unless we were a buyer...I asked how would we know if we liked the car enough to buy it if we could not drive it...he stated that most people buy the car outright and don't need to drive it...the sticker price was approximately $80,000...who pays that without knowing how the car drives...this dealership is a joke as they probaby only have the car there to get people to the dealership and plan on an inter-dealer trade...they were absolutely rude and unprofessional...I happen to be lucky enough to be able to buy the car outright if I wanted, but will take my business elsewhere...in contrast I was treated like gold at Alan Brown Chevrolet in Genoa. As a friend to all, I would encourage you not to waste your time walking through the front door. More