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DeFilippo Brothers Motor Cars
Prospect Park, PA
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121 Reviews of DeFilippo Brothers Motor Cars
Great experience Tatiana was very helpful and patient with me. Good selection and price. She was very informative and I'm excited to buy a car from her! Tatiana was very helpful and patient with me. Good selection and price. She was very informative and I'm excited to buy a car from her! More
Sales Tatiana was great she explained everything to about the loan, she showed many several cars that I could choose from.If they approved me they can appro Tatiana was great she explained everything to about the loan, she showed many several cars that I could choose from.If they approved me they can approve you come down and check them out. More
great place to buy a used car!! After dealing with several local car dealers with no luck. defilippo bros was a breathe of fresh air. A high selection at decent prices. The salespeop After dealing with several local car dealers with no luck. defilippo bros was a breathe of fresh air. A high selection at decent prices. The salespeople and manager are friendly and easy to talk to. More
Very Professional To my car salesman was Sean Green wow!!!! He handled everything like a true veteran car salesman. My experience was A+. My lesson today was to nev To my car salesman was Sean Green wow!!!! He handled everything like a true veteran car salesman. My experience was A+. My lesson today was to never judge a book by its cover!! Signed Happy to be Driving A 2007 Dodge Durango More
Just the right moment Deandre was right on time, I was in distress, as my car had broken down across the street, made the pitch and I bit. Great salesman and showed conce Deandre was right on time, I was in distress, as my car had broken down across the street, made the pitch and I bit. Great salesman and showed concern for me and my situation. Kudos Deandre. I appreciate you. More
Problems from Day One FULL ENGINE REPLACEMENT AND THEY WILL DO NOTHING FOR ME!!! A few months ago, the vehicle felt "off", as if it was misfiring. The mechanic at DeFil FULL ENGINE REPLACEMENT AND THEY WILL DO NOTHING FOR ME!!! A few months ago, the vehicle felt "off", as if it was misfiring. The mechanic at DeFilippo confirmed that it was indeed misfiring, so he changed the spark plugs and wiring, suggesting that they were all original. I asked him why they weren't changed, since I will be paying $14,000 for a $4500 vehicle, and he wasn't sure. Subsequently, the vehicle fired accurately on all cylinders, but the slight tapping noise that accompanied the idle engine did not subside. A few weeks ago, I went to a Jiffy Lube for an oil change. Without mentioning the situation, the mechanic expressed his concern regarding the tapping noise that was coming from my engine. I had immediately scheduled an appointment with a mechanic - one who did not work for the same dealership from which I purchased the vehicle. Yesterday, the unbiased mechanic recommended a full engine replacement. I have paperwork listing that it is a lifter problem within the engine. I called to schedule an appointment with DeFilippo Brothers and left several messages. While I am still under warranty until November, I question their ethics, and time is of the essence. Moreover, I am still owed my car rental reimbursement from the last repair. I plan on driving the xxx to the location myself today. Note: At the time of purchase, the dealership presented me with a Car-fax that scored the vehicle with extremely high marks. It was never in an accident, and the odometer lined up. It was part of a rental fleet and had only one owner subsequently. ***UPDATE*** FULL ENGINE REPLACEMENT AND THEY WILL DO NOTHING FOR ME!!! Just wanted to add, once you're a customer they never answer the phone. You have to go there in person. FULL ENGINE REPLACEMENT AND THEY WILL DO NOTHING FOR ME!!! They looked at the vehicle and stated that since there was no mechanical breakdown, there was nothing they could do. The tapping has gotten worse and the warranty is expiring. The woman, forgot her name, stated that my oil filter hasn't been changed in over a year. She had the mechanic write some ridiculous, fictitious date on it to "prove" it to me. I then asked her if the oil gets changed before the vehicle is purchased. After she said yes, I told her that I purchased the vehicle 6 months after the date written on the filter with sharpie. Fresh sharpie, no grease on the filter. Ridiculous. Oh, and I have been waiting for my $150 rental reimbursement for the first repair for 10 months. I chalked that up as a loss. When the car finally breaks down, I will be leaving it in their parking lot and getting an attorney. In addition, I plan to pollute the internet with the vehicle's VIN number so no one else get's stuck with this lemon. FULL ENGINE REPLACEMENT AND THEY WILL DO NOTHING FOR ME!!! More
Current costumer This place is horrible! They have given me problems from day one. First and foremost they sold me a car 3x the price that Kelly blue book said it was This place is horrible! They have given me problems from day one. First and foremost they sold me a car 3x the price that Kelly blue book said it was worth. This car had 130,000 miles when I bought it so it was no where near brand new yet they are charging me $2,000 less than the absolute brand new price. They are threatening to sue me. I am trying to get out my contract and they aren't even helping me in no way. They aren't even given me any options. My options are get sued or pay. They've given me an ultimatum. I understand I am in a contract but the service that they have given from day one has been horrible. They don't help, they are way overpriced and the ACT like they have some sort of pity but the woman laughed at me over the phone. My situation isn't funny and quite frankly I do not appreciate being laughed at during a tough time. Oh wait there's more, they orally state promises that are NOT kept. They as a whole are horrible people, and yes I say "they" because I have consulted with multiple people and they are ALL the same! This is truly a horrible place, I do NOT recommend! More
The world's most awesome dealership Defilipo Brothers really is a dealership of their word, the service is awesome, the sales person was very straight forward and up front,I felt comfort Defilipo Brothers really is a dealership of their word, the service is awesome, the sales person was very straight forward and up front,I felt comfortable and most off all ,if you have credit issues such as myself , this is the place to get you back on track and credit worthy. I LOVE MY NEW CAR, THANKS DEFILIPO BROS. More
Un professional in many ways This the second car I purchased from them. The first time had the car for the whole duration of the loan. Car always ran good had good service should This the second car I purchased from them. The first time had the car for the whole duration of the loan. Car always ran good had good service should say ok service. Then when mistake. Saw suv liked it bought it. Then when problems start. Car makes a bad sound brought there service manager worried about talking to girl on phone instead of helping people. They are cocky and bottom line treat people like xxxx. Had problems with there automatic withdraw from my bank . Tried call them they blame another co. For that mistake. Another week goes by ,sat comes and I'm at work realize my car shut off. And payment was never made from my bank debit card. Get my car towed from aaa 3-330 pm . Call office Noone answers phone. So I did a online payment same day it's due them it's still shut off. Sente-mail to Dave finance manager. He just said made after hours. But all a rat race they don't stand behind there cars and overall esperience with this place is bad. Still have problem with car and never resolved. Hopefully people read this stay away. If other people have problem like to here see if some of this stuff is legal or not. Mike. Unhappy owner More
Greay I got a great car for a good price. With bad credit it didn't matter. Wonderful staff and experience. Will do business again for sure I got a great car for a good price. With bad credit it didn't matter. Wonderful staff and experience. Will do business again for sure More