DeCozen Chrysler Jeep Dodge Ram

Excellent eye towards customer satisfaction I recently leased a 2017 Dodge Ram from the DeCozen Chrysler Jeep dealership in Verona, N.J. My salesman, Joe Manze, acted in a very professional I recently leased a 2017 Dodge Ram from the DeCozen Chrysler Jeep dealership in Verona, N.J. My salesman, Joe Manze, acted in a very professional manner. He was informative and personable. We discussed the different RAM models and available options and what my actual needs were with regards to usage, ridership, financial options, etc. I spent about 45 mins with Joe and, at the end, knew which vehicle I wanted and what the financial terms would be. It was a very smooth and enjoyable experience. Ask for Joe if you’re looking for a vehicle at DeCozen. I picked up my new Dodge Ram but found there was an issue with the transmission. This rarely happens but, in life, the unexpected will always rear its ugly head. When I reported this to the dealership the next day, they immediately provided me with a loner vehicle while they investigated the issue. The end result was they provided me with an alternate comparable vehicle with a couple of extra options at no charge, and included some additional benefits as well. This was all accomplished within one day. I find that those at DeCozen really do care about their customers and understand and what today's consumers expect with regards to what Customer Service. The best recommendation I can give is that I’d recommend DeCozen to my friends and family, those I care about most. I look forward to my relationship with DeCozen over the coming years. Thank you, Art Tanski More

Fantastic Experience Everything about this experience was great. The staff was great to deal with, my sales person John was knowledgeable about the Jeep I was looking for. Everything about this experience was great. The staff was great to deal with, my sales person John was knowledgeable about the Jeep I was looking for. They made the appraisal process as painless as possible and I am very happy with my new Renegade. My associate in Finance, Carmine, also went over every detail of my contract with me to prevent any confusion. Overall, I am very happy with my experience and I recommend anyone looking for a Jeep to come here. More

The great experience I was extremely satisfied with my experience and I left so happy with my new car. Thank you, Steven for all your help and making the process a smooth I was extremely satisfied with my experience and I left so happy with my new car. Thank you, Steven for all your help and making the process a smooth one! More

My car purchase I just want to take the time to give steven the salesmen who took very good care of me a great review so that everyone knows who to go to. Steven neve I just want to take the time to give steven the salesmen who took very good care of me a great review so that everyone knows who to go to. Steven never once made me feel pressured nor skeptical about the deal at any time. He fully explained everything and i was satisfied with the entire process. Thank you again Steven i’ll make sure to send you all my friends 😌 More

Best experience I've ever had at a dealership. I had the great pleasure of with Roberto. This guy was on the money! Very excited with my deal and purchase. The entire process was smooth and fast, u I had the great pleasure of with Roberto. This guy was on the money! Very excited with my deal and purchase. The entire process was smooth and fast, unlike other dealerships I've dealt with. More

Best purchase Ever! Well this was my second time around coming back to Steven for a new lease. Every time I come here it’s always a relief because at least with him he al Well this was my second time around coming back to Steven for a new lease. Every time I come here it’s always a relief because at least with him he always aims to lower my payment without losing options. Steven and Decozen thank you for everything you guys do. Keep up the good work. More

Great Experience Roberto is extremely knowledgeable. I went into the dealership having done tons of previous research and as a result of this I had many questions. Rob Roberto is extremely knowledgeable. I went into the dealership having done tons of previous research and as a result of this I had many questions. Roberto was patient and gave me his undivided attention although I wasn’t certain I was going to make a purchase yet. He steered me in the perfect direction and now I am enjoying my 2017 Grand Cherokee. Thank you, Roberto for your patience and an incredible buying experience. I felt comfortable and most importantly never felt pressured- and that’s what car buying should be about! Many thanks! More

Great deal and excellent service I went to DeCozen looking for a used car that wouldn't be too expensive and my expectations were just beyond met. Not only did they help me get a bran I went to DeCozen looking for a used car that wouldn't be too expensive and my expectations were just beyond met. Not only did they help me get a brand new car, it was so much cheaper than what a used car would have been. Steven (the sales worker) was with me through it all and he made sure I was getting what was best for me. He encouraged me to put it under my name so I can start building me credit and made sure the car was something I can afford. Great experience I would totally recommand More

Very good salesman. Felt extremely happy and comfortable with this sales man. He took his time in showing me vehicle features. Very enjoyable experience with h salesman. Felt extremely happy and comfortable with this sales man. He took his time in showing me vehicle features. Very enjoyable experience with him More