DeCozen Chrysler Jeep Dodge Ram

Jerry was very professional thru the entire process from start to finish. Top notch service! start to finish. Top notch service! More

If you love your car - STAY AWAY. Every time I brought my car there they couldn’t diagnose like a mechanic so they just replace parts. They are incapable of making mechanical decis Every time I brought my car there they couldn’t diagnose like a mechanic so they just replace parts. They are incapable of making mechanical decisions. Since everything is hooked up to diagnostics simple tasks like diagnosing a water pump or putting a rim on and torquing the lugs to spec. Last time I was there they over tightened the lugs and the new shop couldn’t get them off. Fast forward. I spoke with the manager. He’s useless as boobs on a bull. No accountability. No responsibility. They just want your money and will try and replace everything in your car. Go anywhere else but here. Can’t rotate tires and torque wheels properly? That’s sad. More

I have purchased 2 cars from DeCozen. Unfortunately, based on my experience with the service rep I was assigned to when I brought my car in for service yesterday, I will not be back to th Unfortunately, based on my experience with the service rep I was assigned to when I brought my car in for service yesterday, I will not be back to this dealership to purchase/lease or service this vehicle or any future vehicles. More

Love working with Joe Manse and DeCozen. This is the second Jeep Grand Cherokee I have leased from them (and the third vehicle in total) and it is always a pleasure working with them. This is the second Jeep Grand Cherokee I have leased from them (and the third vehicle in total) and it is always a pleasure working with them. More

They replaced brakes and did not need them - rude condescending arrogant treatment - I regret doing business with them condescending arrogant treatment - I regret doing business with them More

This the dealership of choice if you value high quality, professional, and efficient service. I was able to purchase my new 2026 Jeep Wrangler within 30 minutes of arrival. The environment was quiet, allowi professional, and efficient service. I was able to purchase my new 2026 Jeep Wrangler within 30 minutes of arrival. The environment was quiet, allowing me to have a virtual business meeting while waiting in the comfort of the sales managers office. More

The sales manager was wonderful. My issue is no spare tire, plus my documents were supposed to be mailed and they weren't. Instead they went to the dealership. Now I have to provide My issue is no spare tire, plus my documents were supposed to be mailed and they weren't. Instead they went to the dealership. Now I have to provide the Vin # so they can forward the license plate and registration to me. Totally disappointed since I live in a different state. Meanwhile my temporary tags are going to expire in a few days! More

Over and beyond customer service. Very pleased by attention to detail and promptness. Thank you! Very pleased by attention to detail and promptness. Thank you! More

On Friday 10/31 I saw a jeep wrangler I wanted, I called the same day to speak with John and asked if I should put a deposit on it, and made an appointment for Monday 11/3 to finalize paperwork for it. He s the same day to speak with John and asked if I should put a deposit on it, and made an appointment for Monday 11/3 to finalize paperwork for it. He said the deposit was no my necessary, that the jeep was mine and not yo worry about it. I went in on Monday and John told me the jeep was sold. He said it was not his fault, he told me his manager made the call to sell it. Very unprofessional. John did get me a great deal on a more expensive jeep, but the damage was already done. I am very happy with the car by the way. Sofia was nothing but amazing and helpful throughout the whole process, John made up for their mistake. I never got the name of the manager, nor an apology from him More

Great Service from beginning to end it was a pleasure to buy the car there to buy the car there More