Dayton Toyota

Everyone was extremely helpful to me in getting the vehicle i wanted so I was very happy. vehicle i wanted so I was very happy. More

After 20 years of driving the same truck came time to buy something new biggest reason I kept it so long was because I didn’t want to deal with a car sales men or sit for 8 hrs trying to purchase one from a something new biggest reason I kept it so long was because I didn’t want to deal with a car sales men or sit for 8 hrs trying to purchase one from a dealership … so I did my research and found a truck I liked at Dayton Toyota on rt 130 in south Brunswick as I walk in I was meet with a smile Jeffery Marcus great guy made me feel totally comfortable didn’t try selling me a car he really wanted me to love a car or he didn’t even want to sell it to me …. Well I did love the truck a 2025 Toyota tundra so now’s the long wait to purchase it …….. nope I was soooo wrong Jeffery made this process so simple when he handed me off to Micheal the finance guy he as well made everything so quick and easy Paul I’m guessing is the head boss because he helped bring the price down of the vehicle and made me a great deal I couldn’t pass up !!!! All in all what I thought was going to be an all day process took only a matter of hours and I was on my way home in my new truck !!!!! So a big thanks to the men at Dayton Toyota Paul , Micheal and Jeffrey Marcus thank you for making the process so easy and enjoyable!!! More

I was very happy with all the service and sales staff. Our Salesman Chris Foster was great and accomodating for our needs. We needed some options that didnt come with our Highlander and he had the service Our Salesman Chris Foster was great and accomodating for our needs. We needed some options that didnt come with our Highlander and he had the service department add them. We driving the car the same day. We talked with alot of the friendly staff and felt at home. We were not rushed or pressured. We got a great deal. Chris helped us learning all the options and screens. He entrred our phones info for android auto and carplay. The support didnt end there. I called and had questions days later and got immediate answers. They took care of the DMV paperwork. The Service department shuttled me back and forth when i had my options installed. I lost no time getting this done and the shuttle was very punctual. More

I have been a long time customer of Dayton Toyota Sales and Service. I recently took my GR86 in for an oil change and tire rotation. During the service, the tech discovered the oil service place I went to and Service. I recently took my GR86 in for an oil change and tire rotation. During the service, the tech discovered the oil service place I went to previously stripped the drain plug threads in the oil pan. Not Dayton Toyota’s fault, and the repair is appropriately on me to pay. As this car has a Subaru engine, oil pan is complex and labor intensive to replace. They were so understanding and compassionate about my need to replace the oil pan at my own cost and my unexpected loss of access to a daily driving vehicle, they gave me a loaner car for as long as I needed it. Peter Spano, my service advisor, went above and beyond. He kept me informed, took pictures and wrote up details of damage for me to seek reimbursement from prior oil change facility who did the damage. Tom Kozak, the Service Manager, supported Peter in anything he asked for to help me. They are an amazing team and treated me with grace and dignity. Peter went on vacation before my car repair was finished. He completely transitioned all the details to another service advisor, Steve, who continued the excellent service and finished the process, delivered my car back to me fully functional, and even did some work on my Camry previously scheduled with Peter. Long story. I share details because I had a great service experience as I always have had in the past. Highly recommend Tom, Peter, and Steve at Dayton Toyota for your service needs. More

WORST EXPERIENCE EVER WITH THIS DEALERSHIP. READ AND NEVER PURCHASE A CAR FROM HERE. I just want to start by stating that Ralph Ruggiero, the General Manager and Omar Garcia, the Sales Ma READ AND NEVER PURCHASE A CAR FROM HERE. I just want to start by stating that Ralph Ruggiero, the General Manager and Omar Garcia, the Sales Manager, are very unprofessional, rude and dismissive. I will never return to this dealership and would not recommend anyone else too. Probably needs to be closed down or new set of management, this dealership will go down hill soon. I purchased a certified used vehicle about 2 months ago, one morning the car did not turn. No lights on dash nothing. I called the dealership to see if the car can get towed to the dealership, they said NO and that they would have a technician from there dealer come out and jump start the vehicle. Tech came out and plugged the negative claw on the positive side of the battery, and then plugged the positive claw on the negative side of the battery, then jumped started it and huge spark come from the battery area, causing several issues. I told the tech to call the dealership and let them what he just did to my car. He called the dealership and the dealership got the car towed to shop. They took the car in, replaced the battery with the non - original one and they also did not want to check the rest of the unsafe issues the tech caused with sparking the battery, ruining fuses and other electronics of the car. I asked for a letter stating everything that the dealership technician did and they said NO. I asked for a warranty for the new battery they gave me, they gave me a Google search Toyota policy that they printed out from Google, not even an official warranty. I asked for President, David Nappa contact information, and Ralph Ruggiero said NO, that he is the only person I can talk to and then told me to get out and contact a lawyer and to continue to contact their customer care. They do not understand the basics of customer service, and customer satisfactions. This dealership is a huge scam, the sales department knows nothing about cars and their mechanics also do not know anything about cars either. DO NOT PURCHASE ANYTHING FROM THIS DEALERSHIP, DOES NOT DESERVE TO BE IN BUSINESS. More

We recently purchased a 2025 Toyota Rav4 from Dayton Toyota. Chris and the rest of the team were responsive and professional throughout the process. We've bought several cars from Dayton Toyota over t Toyota. Chris and the rest of the team were responsive and professional throughout the process. We've bought several cars from Dayton Toyota over the years and have been very happy with the sales and service teams as well as the vehicles themselves. More

Recently, my wife and I coordinated with Brian Hyneman on the purchase of a used Rav4 . This experience was a success in being able to obtain the car with minimal stress. It was a pleasant experience becau the purchase of a used Rav4 . This experience was a success in being able to obtain the car with minimal stress. It was a pleasant experience because Brian established a rapport with us such that within minutes, my wife and I felt that we could trust Brian with the facts and data that he provided to us. By the time that we left the Toyota show room, (with the keys to a Rav4) we felt that our deal was reasonable and justified. More

We recently bought a 2025 Camry LE from the Dayton dealership. Kevin initially helped us with our options including the test ride and the various technology details. His explanations were clear, he wa dealership. Kevin initially helped us with our options including the test ride and the various technology details. His explanations were clear, he was transparent with the pricing options and very courteous. During our second visit (when we finally made our purchase) we were referred to Allan (Kevin's shift had ended). Allan was equally knowledgeable and thorough and helped us through the post purchase process. He was efficient and ensured that all formalities were completed as quickly as feasible so that we could be on the road with the new car. Before we drove off, he spent some time with us to explain the various functions in the car itself. Overall a big thank you to Kevin, Allan and Jason (financing) for a very smooth experience, frank discussions and a straight-forward process. Would highly recommend that you consider visiting this dealership if you are in the market for a car. More

I recently purchased a 2025 Toyota Camry LE from Dayton Toyota, and it was an outstanding experience from start to finish. Eric Miranda, my sales consultant, was fantastic—professional, knowledgeable, and Toyota, and it was an outstanding experience from start to finish. Eric Miranda, my sales consultant, was fantastic—professional, knowledgeable, and genuinely focused on making the process smooth and enjoyable. There was no pressure at all, and Eric took the time to answer all my questions thoroughly. Samantha Brown, the Finance Manager, was equally impressive. She explained everything clearly, ensuring I understood all my options without any pressure or confusion. Her professionalism and transparency were greatly appreciated and made the process seamless. The team at Dayton Toyota truly prioritizes customer satisfaction, and it shows. I highly recommend both Eric Miranda and Samantha Brown to anyone considering a vehicle purchase. It was one of the best car-buying experiences I've ever had! More

I dropped the Sienna 2014 for issues with break pedal getting stuck and need to jump start the car. I was informed for the following problems to fix: spark plugs, rear break pad, transmission fluid, rear getting stuck and need to jump start the car. I was informed for the following problems to fix: spark plugs, rear break pad, transmission fluid, rear torsion bar bushings, battery and water pumps. Charged me 3844.40 for labor and 1339.59 for parts. Got 10% discount. Total charge after discount and tax was 5006.61. the work performed by single engineer within 8 hr 46 min. Labor rate is 185/hr. This does not match with 3844.40. when I asked explanation to the manager, he said, the charges industry standard, engineer might have got helper assistant. Some engineers might perform faster. So the engineer accounted 22.3 hr of labor charging 3844.40, must be superman. I bought my Sienna 2014 from this dealer and a loyal customer for 10 years servicing both Camry and Sienna. I am very.very disappointed by the response by the manager and the way they charge. Untrustworthy business. I will never go or recommend this place to anyone. More