Davis-Moore Mazda

it was great, walked in and he took care of everything for e Tanner met me at the front door, I told him what I was looking for and what I could afford. He took over from there....very patient with me, very help Tanner met me at the front door, I told him what I was looking for and what I could afford. He took over from there....very patient with me, very helpful at explaining everything...couldn't ask for a better experience... More

TANNER My experience started off rough but my best friend called and talked to Joel about our concerns and Joel hooked us up with Tanner. He was very helpful My experience started off rough but my best friend called and talked to Joel about our concerns and Joel hooked us up with Tanner. He was very helpful and honest. I would recommend this dealer. Also their warranty is awesome. More

Great Service! Moner and Fahim were very friendly and helpful. They helped me choose the perfect car for me at a very good price. Fahim showed me the car i was inter Moner and Fahim were very friendly and helpful. They helped me choose the perfect car for me at a very good price. Fahim showed me the car i was interested in and he took us for a test drive and i was very satisfied with the car. Moner helped me with the finances for the vehicle. overall they were very helpful. I would definitely recommend them to everybody. More

Amazing people including Tanner...the best salesman ever! Tanner was so patient with me as our main communication was through the phone. He answered all of my questions in regards to the vehicle I wanted. A Tanner was so patient with me as our main communication was through the phone. He answered all of my questions in regards to the vehicle I wanted. Always a friendly tone and the fact that I met him the day I bought my Jeep from him was unreal. Tanner conducted himself in a very professional manner and demonstrated to me that he loves what he does! I would recommend him to anybody that was in the market for a new vehicle! More

New car purchace I had the pleasure with working with Ian Murdick and Moner Sadi. I selected a quality, safe vehicle that was fairly priced. They helped through the I had the pleasure with working with Ian Murdick and Moner Sadi. I selected a quality, safe vehicle that was fairly priced. They helped through the whole process without being pushy. This is our second purchace from Davis-Moore More

Great dealership We were looking for a smaller pre-owned car and ended up buying a Ford Focus at Davis Moore with the help of Tanner and Fernando. We thought Tanne We were looking for a smaller pre-owned car and ended up buying a Ford Focus at Davis Moore with the help of Tanner and Fernando. We thought Tanner was very helpful, friendly and not pushy at all. He listened to what we wanted and walked us over the lot pointing out our options. We test drove a couple of cars, took a day to think it over and made the decision. I would recommend Tanner to help you look for a car any day !! Fernando helped us through the process of signing all the documents. He's really friendly and can explain the entire process very well. Other things I noticed at the dealerships was that all the guys were dressed nicely and professional, everyone was friendly, the place looked tidy and modern, staff was was opening doors for people coming in and as soon as someone new came onto their lot they went outside to greet them. Management is obviously doing a great job here. More

Used car purchase gone silky smooth I'd been keeping my eyes on several car websites for months, dreading the time when I actually found the vehicle I was waiting for. I finally found th I'd been keeping my eyes on several car websites for months, dreading the time when I actually found the vehicle I was waiting for. I finally found the car that met all my needs and decided to check it out. Over my lunch hour, I popped in to see the car in person. A sales associate, Ian Murdick, showed up quickly, talked to me about the car, and within minutes, we were on a test drive. I never felt pressured, tense, or hassled during the interaction. Since I was on a lunch break, I didn't have time to talk extensively or consider the car further than the quick test drive. So, Ian quickly arranged for me to take it back to work. At the end of the day, I came back to the dealership and began the purchase process. Although the financial computer system was down, Ian arranged as much as he could for us to finish up the financial aspect the next day, and even arranged for me to take the car home that night. The following day, Moner Sadi handled the loan and final paperwork with ease, and made us feel comfortable. Within 24 hours of me seeing the vehicle online, I was happily driving it home. Thanks guys. More

Satisfying Experience I had been thinking for a while about upgrading my 2008 Mazda3, so on a whim I stopped into the dealership. I test drove two vehicles, and shortly aft I had been thinking for a while about upgrading my 2008 Mazda3, so on a whim I stopped into the dealership. I test drove two vehicles, and shortly after drove home in a new car. Not only was the salesman kind, fun and down to earth, I knew he was really listening to what I wanted and expected in my new vehicle. I was shocked at how these guys went over and beyond to guarantee I got the absolute best deal possible with extended warranties and gap to ensure a since of security in knowing I will not have to worry about my vehicle, it is all taken care of. More

Steven made my Davis-Moore experience a pleasure Went to a few dealerships before trying Davis-Moore, but Steven was such a pleasure to work with that we didn't waste time and bought a car with him r Went to a few dealerships before trying Davis-Moore, but Steven was such a pleasure to work with that we didn't waste time and bought a car with him right away. He made the process painless and made sure we found the car that was right for us. To any potential car buyer, I will be recommending Steven at Davis-Moore Mazda! More

Just ugh I'm going to preface this saying I don't review much, most of what I do is because I had a great experience but this is the exception to that. I don't I'm going to preface this saying I don't review much, most of what I do is because I had a great experience but this is the exception to that. I don't consider myself a complainer, I typically let a lot of negative stuff slide because that's just my nature but after a while there's not much else to do. The initial experience was great, the salesperson was helpful and the price of the vehicle I bought was fair. That's about where the good experience I had with Davis Moore Mazda ends. The first issue I ran into was when the salesperson scheduled my service on a Sunday, when they're closed. I didn't know this or even think to check the day it was scheduled. I had an appointment so I showed up, from 2.5 hours away on a Sunday. Needless to say I wasn't thrilled, after talked with a manager they decided to compensate me by paying for the service where I live. While this doesn't compare to wasting basically an entire weekend, I figured it was better than nothing, because I ended up driving down Saturday to make the 8AM appointment and got a hotel. Because who really wants to wake up before 6 on the weekend? Not this guy. I ended up sending them the invoice, and never got anything back. I figured it wasn't worth it to pester them over $50 or whatever it was they were going to compensate me with and had this been the only issue I could overlook it - it did suck that I wasn't going to be able to take advantage of the 2 years of scheduled maintenance they offered me at the time of sale but again, you don't always get what you want even if it was promised to you. About 9 months later I realize they sold me interior protection that was never applied. Since I was going to be in the area for the weekend I called and attempted to schedule an appointment on Saturday to get it applied only to be told they can only do it on a weekday which I was never informed of and the finance person that sold it knew I lived hours away and getting the car in on a weekday wasn't going to be an option for me. At the same time I started to question the extended warranty that I purchased, I wasn't driving the car as much as I anticipated (~4 years out at 35k) so I got in contact to see if they could cancel the warranty and the interior protection that I wasn't going to be able to get applied. I was sent a form for the warranty and the interior protection was pretty much dropped, a manager was supposed to get in contact with me and it never happened. So I filled out the form and sent it back just assuming it was going to be taken care of. I made the mistake of not verifying they actually canceled it, I say it was a mistake because it never got canceled. I found this out when I was going over my loan statements because I found out it was time to cancel my GAP insurance. So I again attempted to get in contact with someone in the finance department, I say attempted because I've called 3-4 times in the last few weeks with no response, I get transferred to Frenando's voicemail leave a message stating what I'm trying to do and get NOTHING in response. I even went so far as to attempt to get it done online but the online team is apparently just for sales and the one message I got back from them was automated and attempting to sell me something. Needless to say I'm not even a little bit happy with my overall experience. I hope I'm the exception and most people get better service but based on the way I've been treated there's absolutely no way I could recommend this dealership to anyone and while most of the responses here seem positive I wanted to shed some light on my experience with Davis Moore. More