Davis Gainesville Automotive- Service Center

I could not warn people enough from staying away from this service department. I got my car serviced 3 months ago and drove enough miles to need it serviced again. Somehow in 3 months my wheel bearing go this service department. I got my car serviced 3 months ago and drove enough miles to need it serviced again. Somehow in 3 months my wheel bearing got so bad that it needed to be replaced. I dropped it off and then received a long TEXT telling me that it turned out my axle was damaged from third party work from 3 YEARS AGO and just now, in the last 3 months, it somehow became noticeable. In this text they told me my car was in pieces on the lift and it would be $1000 so I really didn't have a choice but to pay them to fix it. The kicker to round out the entire situation is that I was supposed to drive to MY WEDDING the next morning in North Georgia. Tyson was so unhelpful in trying to help me figure out how to get a vehicle on short notice. He kept saying "sorry it's just terrible timing." He didn't try to come up with any ideas to help me and all he could say is "there's nothing I can do." I find it hard to believe that they couldn't have helped me pay for my rental car or not have a loaner vehicle since it was their oversight. When I asked how it's possible that they didn't notice my wheel bearing issue 3 months prior, all Tyson and the mechanic could say was "Isn't that interesting I don't know." I've also never spent less than $300 on my car every time I go. I feel cheated and taken advantage of in a time when I needed help. I will never return for any service or maintenance and I will tell everyone I know that has a Mazda to do the same. More

My husband and I had a great experience at Davis Gainesville - friendly and professional. Thanks! Gainesville - friendly and professional. Thanks! More

The purchase of the new Mazda CX-30 was very convenient for us. Our salesman was very professional and very knowledgeable about the car... Salesman Bobby Holcy was the best at his job.... The only bad for us. Our salesman was very professional and very knowledgeable about the car... Salesman Bobby Holcy was the best at his job.... The only bad experience we had was dealing with the finance Manager Christopher Sauerbrun. His only interest was to sell us a warranty contract.... After we refused his attitude changed.. now all he wanted was to get us out of his office.... We went from feeling like wa e were special customers to white trash......... And then he never explained the sales contract nor did he care about us.... All he wanted was for us to keep signing with out explanation... And we ask for a print copy of the contract.. And he said we get a flash drive with it all on it... We were very disappointed. We also requested a paper tide. And a basic copy of the sales contract which we haven't yet got. With this experience we had I Just wonder. If you're paying in cash why in the xxxx do you need to see a finance person in the first place?? More

I took my new GMC Acadia in for a problem with the audio on my radio. It turned out it needed a software update. The update took quite a while to complete, but Josh kept us informed about the progress. on my radio. It turned out it needed a software update. The update took quite a while to complete, but Josh kept us informed about the progress. I have a long history with Davis Chevrolet and their service department is outstanding. Before purchasing my new vehicle, I confirmed that Davis would be able to perform any necessary warranty service on the GMC vehicle, as I did not want to take it anywhere else. More

Quick service with everything completed and no unnecessary upsales. This is my go to place for car service. unnecessary upsales. This is my go to place for car service. More

Service department was super helpful in scheduling my Repairs was able to drop the car off. Get it inspected to order parts ordered I picked up the car and when the parts came in able to bring it back in Repairs was able to drop the car off. Get it inspected to order parts ordered I picked up the car and when the parts came in able to bring it back in Sharon does a great job. More

Service Technician left off two of my tire fill covers. If they miss these little things it concerns me that they miss something I can't see. If they miss these little things it concerns me that they miss something I can't see. More

Took my Traverse for routine service. Excellent service like usual. I had both Sharon and Carla as service advisors. They knew their stuff and took excellent care from start to finish. A Excellent service like usual. I had both Sharon and Carla as service advisors. They knew their stuff and took excellent care from start to finish. Also want to give a shout out for Joe Deiter who was my salesman at purchase. He made the buying process a pleasure and super organized to navigate the process. My brother recently purchased a car and told him Joe would take good care of him which he did. More

When I arrived and entered the door 2-3 people greeted me. The service lady walked with me what I needed done to my car. She walked with me to the waiting room. Offered coffee and water. She updated on t me. The service lady walked with me what I needed done to my car. She walked with me to the waiting room. Offered coffee and water. She updated on the progress of the oil change then came back and told me my car was ready. Walked with me back service desk. Good experience. More

Very timely service. I was impressed with the wait time. The video from the mechanic was very helpful in understanding what is required I was impressed with the wait time. The video from the mechanic was very helpful in understanding what is required More