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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
668 Reviews

668 Reviews of Davis Gainesville Automotive- Service Center

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September 23, 2023

Amazingly courteous, efficient & knowledgeable Ms. Sharon Keen. Certainly beating expectation. A big pleasure to work with. More

by Sayed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Keen
Sep 26, 2023 -

Davis Gainesville Automotive responded

Thank you for your wonderful review, Sayed! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 21, 2023

Muy buena atención con todo el personal y siempre nos mantienen informados de todo lo que le realizan al vehículo More

by PRIMARIALETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Holcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Davis Gainesville Automotive responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 20, 2023

They always act like they really don’t want to be working on your car. Act exasperated that things are wrong with your vehicle, but don’t have parts in stock and need to order everything they recommend. I ca More

by Buyelsewhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Holcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Davis Gainesville Automotive responded

It appears the impression you received during your time with our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 20, 2023

The wait times can sometimes be long on weekends and they occasionally may try to oversell you on things but, overall, a great dealership! Clean waiting rooms and friendly staff! More

by hme12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Davis Gainesville Automotive responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 18, 2023

Was reel good to me an my needs thanks will be back for service soon More

by GLENWILLIS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Sep 20, 2023 -

Davis Gainesville Automotive responded

Thank you for this amazing review! I really appreciate your business, Glen. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 18, 2023

I’m never disappointed with my service needs. Tyson is friendly and personable. The mechanic’s video and descriptions are excellent and helpful. More

by CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Holcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Wakefield- Five Stars
Sep 20, 2023 -

Davis Gainesville Automotive responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 16, 2023

Easy scheduling process. Joshua was very helpful and courteous. Service was done smoothly and earlier than estimated More

by HKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Davis Gainesville Automotive responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 16, 2023

Tyson was absolutely amazing! He was very professional, courteous, and prompt! I was having transmission issues and was super fortunate to have it covered under warranty. Mazda an More

by ashley49304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

ashley49304 responded

Tyson was absolutely amazing! He was very professional, courteous, and prompt! I was having transmission issues and was super fortunate to have it covered under warranty. Mazda and Tyson worked vigorously to make sure that I was taken care of during the time they were working on my car. They started me out in a rental car of which Tyson went above and beyond by bringing me to the rental car place so I didn’t have to inconvenience my husband to drive all the way across town just to bring me to hertz. Tyson kept me updated with texts and calls constantly to make sure I was always updated when the parts came in, when they started working etc. After a week they ended up putting me in a demo car which was a very nice Mazda CX-9! While I did feel like I was driving a boat compared to my Mazda 6 Tyson spent quite a few minutes helping me go over any features that were different from my car so I felt comfortable in it! Overall, it was a great experience and Mazda is so lucky to have a gentleman like Tyson on their team! He is definitely an asset!

Sep 19, 2023 -

Davis Gainesville Automotive responded

Ashley, thank you for leaving us your positive review. I am so pleased to hear that you were satisfied with the rental and demo cars we provided and the thorough service you received from Tyson and our team. If there is anything more that we can do please come back and see us again. Take care! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 14, 2023

Great service advisor great service department… Paul Roark goes above an beyond to make it a great experience at the service department.. thanks Paul More

by TorianoRoberts305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Ostolaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Romain
Sep 15, 2023 -

Davis Gainesville Automotive responded

Toriano, thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know Paul went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 14, 2023

Very understanding and always goes above and beyond for their customers to make then satisfied More

by RAVEN.SYMONE.SMITH93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Ostolaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Bundrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Davis Gainesville Automotive responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Raven! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

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