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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
523 Reviews

523 Reviews of Davis Gainesville Automotive- Service Center

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August 18, 2024

The purchase of the new Mazda CX-30 was very convenient for us. Our salesman was very professional and very knowledgeable about the car... Salesman Bobby Holcy was the best at his job.... The only bad More

by PWAR1960
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Holcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Davis Gainesville Automotive responded

Thank you for your feedback regarding your recent purchase of the Mazda CX-30 at Davis Gainesville Chevrolet. I'm glad to hear that Bobby provided you with excellent service. However, I understand your concerns about your experience with the finance department and appreciate you bringing this to my attention. I strive to ensure that our customers feel valued throughout the entire purchasing process. Your comments about the finance manager's approach are concerning, and I would like to address this matter further. Please reach out to me directly so I can better assist you and ensure your concerns are resolved. I appreciate your feedback and hope to provide you with a more positive experience in the future. Thank you for choosing Davis Gainesville Chevrolet. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

August 17, 2024

I took my new GMC Acadia in for a problem with the audio on my radio. It turned out it needed a software update. The update took quite a while to complete, but Josh kept us informed about the progress. More

by BECKYHITE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Davis Gainesville Automotive responded

Thank you for your wonderful review! I'm glad to hear that Josh kept you informed during the software update process for your new GMC Acadia. At Davis Gainesville Chevrolet, I strive to provide outstanding service for all our customers, especially those with a long history like yours. I appreciate your trust in us for your warranty service needs and look forward to assisting you again in the future! Safe travels! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

August 16, 2024

Quick service with everything completed and no unnecessary upsales. This is my go to place for car service. More

by Al C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Davis Gainesville Automotive responded

Thank you for your wonderful review! I'm thrilled to hear that you had a quick and hassle-free service experience at Davis Gainesville Chevrolet. It's great to know that we are your go-to place for car service. I appreciate your support and look forward to assisting you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

August 16, 2024

Service department was super helpful in scheduling my Repairs was able to drop the car off. Get it inspected to order parts ordered I picked up the car and when the parts came in able to bring it back in More

by MUTGRS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Aug 19, 2024 -

Davis Gainesville Automotive responded

Thank you for your wonderful review! I'm thrilled to hear that our service department was able to assist you effectively with your repairs. It's great to know that Sharon provided you with excellent service throughout the process. I appreciate your kind words and look forward to seeing you again at Davis Gainesville Chevrolet! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

August 15, 2024

Service Technician left off two of my tire fill covers. If they miss these little things it concerns me that they miss something I can't see. More

by PHILIPPOMBIER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Aug 16, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your feedback. I understand your concern regarding the tire fill covers at Davis Gainesville Chevrolet. I appreciate you bringing this to my attention, as we take all details seriously. Please feel free to reach out to me so we may ensure that your vehicle is checked thoroughly during your next service. Your satisfaction is important to us, and we strive to maintain our high standards. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

August 14, 2024

Took my Traverse for routine service. Excellent service like usual. I had both Sharon and Carla as service advisors. They knew their stuff and took excellent care from start to finish. A More

by GLENNP22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dieter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Sauerbrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Keen, Carla Dillar
Aug 14, 2024 -

Davis Gainesville Automotive responded

Thank you so much for your wonderful review! I'm thrilled to hear about your positive experience with your Traverse's routine service at Davis Gainesville Chevrolet. It's great to know that Sharon and Carla took excellent care of you, as well as Joe, who made your buying process enjoyable. I truly appreciate your shout-out and your recommendation to your brother! I look forward to seeing you again for your next service or vehicle needs! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

August 13, 2024

When I arrived and entered the door 2-3 people greeted me. The service lady walked with me what I needed done to my car. She walked with me to the waiting room. Offered coffee and water. She updated on t More

by carolynhanks62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Diller
Aug 14, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your positive experience with us! I'm thrilled to hear that our team provided you with great service during your visit to Davis Gainesville Chevrolet. It’s wonderful to know you felt welcomed and well-informed throughout your oil change. I appreciate your feedback and hope to see you again soon for all your automotive needs! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

August 13, 2024

Very timely service. I was impressed with the wait time. The video from the mechanic was very helpful in understanding what is required More

by ocramz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Davis Gainesville Automotive responded

Thank you for your feedback! I'm glad to hear that you were impressed with the timely service and found the mechanic's video helpful. At Davis Gainesville Chevrolet, I strive to keep our customers informed and satisfied. If you have any further questions or need assistance, please don’t hesitate to reach out. I look forward to seeing you again! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

August 12, 2024

A great place for vehicles and for service excellent parts. Recommended by friends and family. More

by REBECCAPLAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Holcy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharron and I am so sorry I am not listing her name but who also helped me last time was wonderful too!! Extremely!
Aug 13, 2024 -

Davis Gainesville Automotive responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Davis Gainesville Chevrolet and that our quality vehicles and service met your expectations. I appreciate your recommendation by friends and family as well! I look forward to seeing you again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

August 12, 2024

Shocked at the high price tag for services received. Extended warranty doesn't cover the maintence that was required. Makes me question why I have a warranty at all, and can I afford to even drive a veh More

by lutkeone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No, name
Aug 13, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your thoughts with us. I understand your concerns regarding the pricing and warranty coverage related to your recent service at Davis Gainesville Chevrolet. Your feedback is important, and I want to ensure you have a clear understanding of what your warranty covers. I encourage you to reach out to me directly to discuss your specific situation. Our team is here to assist you and provide any clarification you may need. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

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