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Davidson Ford of Clay

Liverpool, NY

4.4
257 Reviews

3690 NY-31

Liverpool, NY

13090

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257 Reviews of Davidson Ford of Clay

August 12, 2026

Got a car last year. No issues untill oil pump recall. Took OVER 4 MONTHS only reason it got fixed is because the pump died. Engine was fine but they said it wasnt and sw More

by Justenw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Review Responder
August 12, 2026

The person and personal handling my new purchase were very knowledgeable. They made the process smooth and friendly. The wife and I felt like we belonged to the Davidson Family. More

by kpski1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Jordan, Review Responder
Aug 17, 2026 -

Davidson Ford of Clay responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2026

The service team got our service truck in right away and completed the work ahead of schedule. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Aug 12, 2026 -

Davidson Ford of Clay responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2026

I had good service. My car was taken care of the way it should be. Very nice attendence by the check in crew More

by rvander3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Aug 12, 2026 -

Davidson Ford of Clay responded

Hi, we're pleased to hear everything was completed to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2026

Nathan and Seth were very helpful and committed to fixing and then solving the problem with my recall issue when it didn't work the first time. Diligence got the problem fixed. More

by fxharnisch
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth, Review Responder
August 05, 2026

Love the home service. So convenient for customers in this fast paced world we live in More

by Sc.tokarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Aug 07, 2026 -

Davidson Ford of Clay responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

August 05, 2026

They do a good job with reminders and are very helpful in coordinating service. Service costs are outrageous. Was quoted a price for a non essential repair and it was ridiculous, I turned it down. More

by Loochie812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Aug 12, 2026 -

Davidson Ford of Clay responded

Hi, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us at (315) 870-7000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 04, 2026

Brought my wife’s Escape in for service appointment. Everything was done exactly how I requested. I found everyone that I came in contact with professional and courteous. More

by markmonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Aug 12, 2026 -

Davidson Ford of Clay responded

Hi, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2026

Dealer met all are required needs for used car purchase. Only issue was when we arrived 45 minutes prior to dealership closing most of the sales team were more concerned about leaving on time then making a More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaliq Santos
August 03, 2026

The online estimate is too much. We called about it . Then it lowered. So confusing! Seems like bait and switch. Not fun! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Review Responder
2
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