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Davidson Ford of Clay

Liverpool, NY

4.3
119 Reviews

3690 NY-31

Liverpool, NY

13090

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119 Reviews of Davidson Ford of Clay

September 22, 2025

The staff is Awesome, Ed sold us our first Explorer in 2019 . We decided to come back and lease a 2025 T line Explorer, so Loving it. Thanks to all at Davidson More

by jessdoit
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Review Responder
September 22, 2025

I had a great experience with the service department. Tammy Kendrick was an outstanding communicator and the repairs and maintenance were done in a timely manner. It was wonderful to go to a dealership More

by A truck driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service technicians, Tammy Kendrick
September 22, 2025

The service writer was friendly,professional and helpful. She Clearly explained what was being done. More

by patpanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with only the service writer.
Sep 24, 2025 -

Davidson Ford of Clay responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

September 19, 2025

Service was friendly and punctual! Very accommodating and respectful of my time and provided a summary of services completed as well as answered and questions. More

by Mofitzpatrick01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Sep 21, 2025 -

Davidson Ford of Clay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 16, 2025

If you are looking for a dealership that will throw parts at a vehicle and hope to fix it this is your place. After telling me I needed to replace three sensors to fix my check engine light and the bill was More

by Not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Review Responder
Sep 19, 2025 -

Davidson Ford of Clay responded

Hello. Thank you for sharing your experience. We are concerned about your recent visits and would like to look more into this. Unfortuantely, we cannot find you in our system as a customer, so please email customerservice@davidsonautonet.com with your contact information or call our Community Relations Manager, Alekzandra, at 315-836-4344. Thank you and we look forward to hearing from you.

Sep 19, 2025 -

Not happy responded

I am sure if you check your records on September 19 2024 appointment at 10 o’clock f250 super duty diesel you will find my information. That was the first time I came in. The dealership I went to for the correct fix had no problem finding the work that was done to the truck. The second time I came in for the same problem I was told if that does not fix it that it would probably be the EGR valve and that was $950.00 to replace. I will educate you a little bit the turbo was the problem.

September 16, 2025

a week ago New I can’t say enough good things about my experience working with Robert Dickey the greatest to ever do it. From the very beginning, he went above and beyond to make the entire process smooth More

by Michael Wood Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Dickey
Sep 17, 2025 -

Davidson Ford of Clay responded

Hello Michael, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Davidson Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 15, 2025

They were very professional. They have excellent communication and let me know the status of my cars repairs. Quality of work so far was excellent also. More

by carty.charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Sep 16, 2025 -

Davidson Ford of Clay responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 15, 2025

Great and friendly staff to deal with! Have bought from them before and would recommend them to anyone looking for exceptional buying experience More

by beaumontr41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 16, 2025 -

Davidson Ford of Clay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 12, 2025

Matt was SO great to work with, he got me into the best vehicle that works for my life & business. The whole process was very smooth. More

by Leah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 14, 2025 -

Davidson Ford of Clay responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 11, 2025

Provided excellent service by Tammi. On time quality service. Very courteous and professional thank you More

by scott.commane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammi, Review Responder
Sep 13, 2025 -

Davidson Ford of Clay responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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