Davidson Ford of Clay

We bought a car six weeks prior to us, bringing it back due to a sulfur smell upon starting, rough shifting, and a rattle when driving. The service department struggled to communicate what was going on, ha due to a sulfur smell upon starting, rough shifting, and a rattle when driving. The service department struggled to communicate what was going on, had to be checked in on often due to lack of communication rarely had solid answers kept the vehicle for six days and the issues don’t seem any better than they were then before we brought it in More

Had to take my vehicle in for a recall. Dropping off the night before was easy. Filled out some info & left keys. Appt was schedule for 10am next morning, received text at 10:30 that my veh Dropping off the night before was easy. Filled out some info & left keys. Appt was schedule for 10am next morning, received text at 10:30 that my vehicle was ready. The pick up process was just as easy as the drop off. More

Communication between service writers and technicians needs to be improved as I needed to reschedule warranty work due to inefficient communication between these groups. needs to be improved as I needed to reschedule warranty work due to inefficient communication between these groups. More

Timothy was very pleasant and accommodating. He listened to my concerns and advised. Service was timely. He listened to my concerns and advised. Service was timely. More

Very clean and courteous but a little unhappy about the service.Sales department friendly as usual service.Sales department friendly as usual More

They had the truck I was looking for in stock, our salesman was professional and very helpful. salesman was professional and very helpful. More

Very polite and friendly. Took my car right in to have it inspected. And didn’t take much time at all. Took my car right in to have it inspected. And didn’t take much time at all. More

Good service - kept informed of status of truck - issue after pick up of truck resolved after pick up of truck resolved More

This is a great dealership to buy from and I will continue to work with them continue to work with them More

I brought the vehicle in for New York State inspection. Vehicle was taken on time and I was able to wait for it to be finished. Everything went smoothly. And Davidson Ford does not charge for the inspectio Vehicle was taken on time and I was able to wait for it to be finished. Everything went smoothly. And Davidson Ford does not charge for the inspection if you purchased the vehicle from them! More