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Davidson Ford of Clay

Liverpool, NY

4.3
196 Reviews
Call Dealership (315) 870-7000

3690 NY-31

Liverpool, NY

13090

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196 Reviews of Davidson Ford of Clay

April 20, 2026

Very customer friendly. Communication is very good. Time sensitive repairs made are on time. I would recommend this dealership to others. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
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Apr 25, 2026 -

Davidson Ford of Clay responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2026

When you make an appointment for a certain time, you shouldn’t be told that your techs are all busy with other jobs and that they may not get to your vehicle right away. And I also stated when I made th More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
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April 10, 2026

It's always good when you're buying. But when you need service, not so good. More

by Kenkarlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRITTANY AND MARK AND ROBERT , Review Responder
Report | Print
Apr 20, 2026 -

Davidson Ford of Clay responded

We’re glad to hear your purchasing experience was a positive one, but we’re very sorry to learn that your service visit did not meet those same expectations. That’s certainly not the level of care we aim to provide. We take comments like this seriously and would appreciate the opportunity to learn more about what happened and how we can improve. Please feel free to reach out to us directly so we can address your concerns and work toward a better experience moving forward.

April 08, 2026

The dealership is amazing. Everyone is professional and very kind. It's like very refreshing. More

by bevans1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Report | Print
Apr 12, 2026 -

Davidson Ford of Clay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2026

great service, happy employees and always willing to make a customer happy. Matt Rupp is amazing will always request him More

by Alicia.priest9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rupp , Review Responder
Report | Print
Apr 11, 2026 -

Davidson Ford of Clay responded

Hi Alicia, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 04, 2026

We had a very pleasurable and easy buying experience purchasing our new to us truck More

by mtrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley, Mark, Robert, Review Responder
Report | Print
Apr 09, 2026 -

Davidson Ford of Clay responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2026

Excellent service. Work was done on time and kept in contact the whole time in More

by shannons1880
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Review Responder
Report | Print
Apr 06, 2026 -

Davidson Ford of Clay responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 01, 2026

Very friendly and helpful staff. The process was smooth and painless. Thank you so much, especially to Ed P. More

by KGB81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Perra , Review Responder
Report | Print
Apr 03, 2026 -

Davidson Ford of Clay responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2026

Easy to check in, I was kept informed of status, reasonable price, friendly and courteous people More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Report | Print
Apr 03, 2026 -

Davidson Ford of Clay responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2026

Very good service on first oil change and tire rotation pleasant atmosphere also look forward to next vusit More

by salcestrains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Report | Print
Apr 03, 2026 -

Davidson Ford of Clay responded

Hi, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

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