Back

Davidson Ford of Clay

Liverpool, NY

4.2
159 Reviews

3690 NY-31

Liverpool, NY

13090

Directions

By Type

159 Reviews of Davidson Ford of Clay

January 31, 2026

Pesto decision I made by going to davidson ford in clay. From my salesman to the service department , they are amazing More

by wandamknow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 04, 2026 -

Davidson Ford of Clay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Davidson Ford. If you have any further questions, please don't hesitate to reach out!

January 26, 2026

I had a recall on my f250, from the initial call to schedule my service appointment they were very accommodating. I was able to drop off my truck as scheduled and I asked the to fix three other small i More

by Artesionconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Jan 29, 2026 -

Davidson Ford of Clay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

January 26, 2026

My experience at Davidson was smooth and easy. They worked hard to get me the best deal. More

by Amyginger5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed , Review Responder
Jan 29, 2026 -

Davidson Ford of Clay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

January 23, 2026

Had my bronco in for recall and had no issues with it being completed in timely matter. More

by Markwardtkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Jan 26, 2026 -

Davidson Ford of Clay responded

Hello, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

January 22, 2026

It's not the best place to go; the technicians lack sufficient skills and make many mistakes. More

by Ahmad Almasalmeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Review Responder
Jan 25, 2026 -

Davidson Ford of Clay responded

We’re sorry to hear you’re not satisfied with the work performed by your previous technician. While we did not find any additional issues related to your original concern, our inspection did uncover other items that needed attention. Our team would be more than happy to take another look at your vehicle and see if we can help address your concerns and find a solution. Please feel free to reach out to us directly so we can assist further. You can reach Gary Hamilton at 315-870-7080

January 16, 2026

Friendly knowledgeable staff. Repairs always clearly explained and completed in a timely, professional manner. Decent waiting area More

by sucarr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Jan 17, 2026 -

Davidson Ford of Clay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2026

They went over and above to fix my truck it was done in a timely manner More

by Jmburke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Review Responder
Jan 17, 2026 -

Davidson Ford of Clay responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2026

Very nice and friendly dealership. Communicate well with the customer. Performed warranty work on my vehicle More

by Lhigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 17, 2026 -

Davidson Ford of Clay responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2026

My truck was there all day because I had an engine light keep coming on. They said it would take all day for a diagnostic. At 3:00 I saw my phone had a text message saying text us any time for updates. I cl More

by chefpatrick96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike, Review Responder
Jan 10, 2026 -

Davidson Ford of Clay responded

We’re very sorry to hear about your experience and understand how frustrating this must have been, especially after spending the entire day without clear answers and incurring additional costs. We’d really like the opportunity to look into this further and see how we can help make this right. If you could please call our Service Manager, Michael Fubelli, directly at 315-870-7061, he would be more than happy to review your visit, discuss the diagnostic process, and determine next steps. We appreciate you bringing this to our attention and hope to speak with you soon.

January 07, 2026

We bought a car six weeks prior to us, bringing it back due to a sulfur smell upon starting, rough shifting, and a rattle when driving. The service department struggled to communicate what was going on, ha More

by razmiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jan 13, 2026 -

Davidson Ford of Clay responded

We’re very sorry to hear you’re having trouble with your vehicle. Our Service Manager has reached out and left you a voicemail in hopes of connecting with you to get your vehicle back into service and resolved as quickly as possible.

2
...