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Davidson Ford of Clay

Liverpool, NY

4.5
94 Reviews

3690 NY-31

Liverpool, NY

13090

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94 Reviews of Davidson Ford of Clay

December 12, 2024

Great purchase experience, Ford makes a great product, the dealership is clean and well maintained. Best location in Syracuse. Also their new Commercial Service depart is huge! More

by Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Review Responder
Dec 13, 2024 -

Davidson Ford of Clay responded

Hi Jeremy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

Dealership is clean, friendly, considerate and understanding of our situation. The salesman knew what we were looking for and helped us achieve that goal. More

by Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Review Responder
Sep 09, 2024 -

Davidson Ford of Clay responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2024

I just received my 2024 Maverick pick up from Davidson ford and I couldn’t be happier. The truck drives like a car aand hits all the right notes! This was my first vehicle from Davidson and it won’t be my More

by mscharf44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jordan and Aaron in finance , Review Responder
Jul 26, 2024 -

Davidson Ford of Clay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2024

I had a great experience overall; I ordered my 2024 Maverick about 11 months before I received it due to Ford delay issues which I was aware of and not stressing. Mr. Matt Rupp was great to deal with, More

by Brent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rupp, Review Responder
Jun 24, 2024 -

Davidson Ford of Clay responded

Hi Brent, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 18, 2024

Well it's that time of year again when this dealership will start having their classic car meet ups and I need to post what they did with my classic car. I have a mustang gt that had a recall for an air b More

by Sandyqcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Jun 20, 2024 -

Davidson Ford of Clay responded

Hello Sandy. Thank you for providing feedback on your airbag recall visit. Unfortunately sometimes completing those airbag recalls, do make other issues known, such as your wiring harness. The wiring harness is indeed connected to your airbag by a few wires. Our general manager Jeremy is happy to speak with you and review the work on your vehicle. You can contact him directly at 315-870-7010. He looks forward to hearing from you.

Jun 20, 2024 -

Sandyqcar responded

What a joke. This wasn't recently and I talked to I don't know how many people including whomever was the service manager and Ford themselves. As far as I'm concerned if I didn't go in for this recall my airbag light would not be on. Your service center played with it and obviously didn't catch it WHILE you had everything apart.Then you wanted me to pay over $300 to rip ot back apart? I had to take time off from work, get a ride to drop it off and pick it up and you wanted me to do that all over again and pay for your mistake? I spent countless hours on the phone with Ford back and forth. You got your money from Ford quickly. It reminds me of shops that I've heard about that do work, fiddle with something so you'll be back in. Like I said you will get this review every year until I die and will never touch my car again. God knows what you'd do to it then. But thanks for your ridiculous reply hopefully no one will be fooled.

May 09, 2024

Courteous, informative and fixed two recalls before leaving and because of a longer wait, they put gas in the truck. More

by Cmurph6616@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Review Responder
April 27, 2024

I’ve come to realize that a car dealership is a car dealership. I was more positive about Davidson with my previous purchase than this time. Why is it that my trust level decreased this time? Although More

by MJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Perra, Randy in credit
Apr 29, 2024 -

Davidson Ford of Clay responded

Hello. Thank you for sharing your feedback on your recent sales visit. Our General Manager Jeremy has been trying to reach out to you to speak to you about your visit. At your earliest convenience, please give him a call back at 315.870.7010. Thank you!

April 09, 2024

Ed was very helpful and addressed all of my concerns Bought my last car at Davidson and will by my next one too More

by mskimpel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed, Review Responder
Apr 10, 2024 -

Davidson Ford of Clay responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2024

Best experience buying a new Bronco, could not be happier. My salesman, Matt Ripp was great . Definitely would recommend him. More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Ripp, Review Responder
Apr 08, 2024 -

Davidson Ford of Clay responded

Hi Heather, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 09, 2024

Friendly and smooth buying process! Clay dealership was nice and clean. Have not been there for service yet, but sure they will be great! More

by wbarzee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Review Responder
Mar 12, 2024 -

Davidson Ford of Clay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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