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David Taylor Chrysler Dodge Jeep Ram of Belleville

Belleville, IL

4.5
1,492 Reviews

3795 West, IL-15

Belleville, IL

62226

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1,492 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville

August 27, 2023

My experience at this dealership was fantastic. Excellent customer service. I was told what to expect and Ron called me to keep me posted if the progress of service. Upon finding the problem with m More

by cyn2017p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe Ricky was the tech that ran the tests on my battery. But not for sure., Ricky Boyer, Ron Cooper
August 25, 2023

Lynn kept me informed of the progress of my repair. She called me with the status during the service. More

by jmussul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Tomei
August 25, 2023

I really like the person who waited on me yesterday he was so nice keep up the good work More

by shellydale45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thank you , Ron Cooper
August 25, 2023

Great business. Wonderful fun exciting, happy people great. Enjoyed the car. Great environment. Nice cars More

by DUNKIN53ILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mertz, Crystal Cannon, Jason Johnson
August 25, 2023

Ron and Ricky always go above and beyond to make sure any work/appointments go smoothly. More like walking in to talk with friends than just strictly business. More

by steven.lawson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Young, Ricky Boyer, Eric Mertz, Chase Winters, Thad Courtney, Mindy Bruce, Ron Cooper, Lynn Tomei, Kim Gross
August 24, 2023

I dont like it when I get charged for thing I have a contract on More

by mdhhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Tomei
August 24, 2023

Oil change process was efficient, personable, clean, comfortable, & timely! Price was fair too. Thank you. More

by CSTROH222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Cooper
August 23, 2023

Great customer service, Ron was super cool. I was in and out at a decent time. Is great dealership More

by CHRISTIESMITH1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Cooper
August 23, 2023

Disappointed in the amount of time it took to write the contract. Hours! Think it was done purposely to get us to sign. More

by swb8506
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kreg Gunter, Ricky Boyer, Eric Mertz
Aug 23, 2023 -

swb8506 responded

First of all, I believe I was "low balled" on our trades because of "car fax". Then the salesman said he'd give us 1k more on our trades, which we didn't get. Waited for hours before we got to finance, got a speal about nothing, sold us packages without explaining. If it wasn't for the fact that our Eco-Diesel had recalls, I wouldn't have traded. Not with your dealership anyway. Just wore us out!

August 22, 2023

Service center was great. Lynn checked me in was very informative with everything that was going to happen in regards to the service appointment. As time went on she came into More

by cmhoffarth85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Tomei
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