David McDavid Honda of Frisco

The service and personal attention was excellent. This is first time we came to this dealer and in one hour we bught the car. It was that easy. Thank you Lou Broukman and other who helped us. first time we came to this dealer and in one hour we bught the car. It was that easy. Thank you Lou Broukman and other who helped us. More

We were in a terrible bind witout transportation, and Rusty answered our internet inquiry with a phone call within a few minutes. When we had to rearrange our schedule to buy our car within 24 hours, Ru Rusty answered our internet inquiry with a phone call within a few minutes. When we had to rearrange our schedule to buy our car within 24 hours, Rusty cleared his schedule to accomodate us, made us welcome and answered every question we had about buying a car. Sam walked us through the financing paperwork with ease and was most cordial and amiable. We love our new 2012 Accord, the ride it gives, its fuel economy and the compllments we receive from people who see it. We think we made a good choice in an automobile, and we know we made a good choice in dealerships. Can't foresee any reason we won't be customers for life! More

John was training a new employee at the time we were shopping, you could sense the dedication John exhibited towards the dealership and team members. We did not hassle about price, I made an offer and shopping, you could sense the dedication John exhibited towards the dealership and team members. We did not hassle about price, I made an offer and they accepted after one exchange. I bought the extended warranty but was a little miffed at the pressure to purchase. One other area I was displeased is that Honda requires you purchase cross bars to complete a roof rack that should have been included with the side rails that was standard. I definately reccommend this dealership as "Customer Friendly" More

Great place to visit and buy car. Very superb (I must confess). Couldn't leave the show room without picking up a car!!! The sales Rep I met took his time to ensure I got the right car with the correct f confess). Couldn't leave the show room without picking up a car!!! The sales Rep I met took his time to ensure I got the right car with the correct features needed. There's no an atom of regret joining a great Honda family like this. More

I wholeheartedly recommend this dealership. These model employees break the mold of car salesman and set the standard by which others should follow. Not pushy. Just as straightforward as they come. And ext employees break the mold of car salesman and set the standard by which others should follow. Not pushy. Just as straightforward as they come. And extremely nice to boot. My family and I have bought five Hondas fromt them to date, and have no plans to stop. Work with them! More

We enjoyed our experience purchasing a new Odyssey from this dealership. Aaron was fantastic to work with, and his sales manager J.P. was also very professional. We weren't pressured to make the purchase this dealership. Aaron was fantastic to work with, and his sales manager J.P. was also very professional. We weren't pressured to make the purchase, but we did experience some pressure afterwards to purchase a warranty and other protections we didn't exactly need. This pressure came from the finance team, so be wary. More

Very nice facility, I like the no hassle dealing. Very friendly staff. Love my new car I also came in with my granddaughter age 4 and there was a room for her and my husband to watch a movie un til I fini friendly staff. Love my new car I also came in with my granddaughter age 4 and there was a room for her and my husband to watch a movie un til I finished my test drive. Very impressed. Will definitely recommend this dealership and Steve and Mallory More

Staff are very friendly with courteous manners. Fair and Staff are very friendly with courteous manners. Fair and professional, they are prepared to go to great lengths to help you secure the car. Special Staff are very friendly with courteous manners. Fair and professional, they are prepared to go to great lengths to help you secure the car. Special thanks to James Wang from Finance department, who helped us finalizing the last steps of owning a car. More

Overall best new car-buying experience to date. This is the fifth Honda that I have bought and first one from David McDavid Honda of Frisco. Over a two day period, I negotiated the purchase via email and the fifth Honda that I have bought and first one from David McDavid Honda of Frisco. Over a two day period, I negotiated the purchase via email and the phone after making making an initial internet query on their website. Once everything was agreed upon, I went to the dealership, test drove the car, and bought it. I was out the door in less than three hours. There were no surprises. I interacted with about six folks and all were professional, courteous, and helpful. I routinely bring my other car which is also a Honda for preventive maintenance to David McDavid Honda of Frisco Service Department. They are equally focussed on professionalism, courtesy and customer service. We agree on the repair, price, and how long it will take...and then they do it. Again, no surprises. More

I believe in first impression is the best impression. And my impression is bad due to couple of reasons, 1) Initial time for service was told as 1hr 30min, but it they took 3hrs. 2) The Service personnel d my impression is bad due to couple of reasons, 1) Initial time for service was told as 1hr 30min, but it they took 3hrs. 2) The Service personnel did not even bother to explain for the delay nor did not let me know that it would get delay than anticipated. 3) Thirdly I see a discrimination, I have been waiting for 3hours and see people coming after me, leaving early with their services done. I would never go back again. More