David McDavid Honda of Frisco

This dealership has the best customer service that I have ever experienced. The techs answered al of my questions and encourage me to ask more. I was also walked to my car and the door was opened. I did n ever experienced. The techs answered al of my questions and encourage me to ask more. I was also walked to my car and the door was opened. I did not have to wait long for my car and was constantly given updates on the progress. I have nothing bad to say about the service. More

Paulo is always so communicative and timely. He paid special attention on this visit to my time schedule and met it perfectly. The quality of work is always excellent and I would not consider getting my special attention on this visit to my time schedule and met it perfectly. The quality of work is always excellent and I would not consider getting my car serviced anywhere else! More

Based upon my experiences, I will not revisit David McDavid Honda in Frisco. Nor will I recommend them to anyone that I know. In 2008 I visited David McDavid Honda in Frisco and walked away because McDavid Honda in Frisco. Nor will I recommend them to anyone that I know. In 2008 I visited David McDavid Honda in Frisco and walked away because the sales person that I dealing with was pressuring me to buy a car. This was regardless of the fact that they did not have the car that I wanted on the lot and I had made it clear that I had just stared looking and was not ready to purchase. I went back to David McDavid in February because I was looking for a new car once again. I started out looking at a used 2012 Civic Hybrid that they had listed on their website. When I arrived to the lot, the price on the car was almost $1,000 more than what was stated on their website. Regardless of that I talked with Eddie and made it clear to him that I was only looking and still doing research to make sure that this was the car that I wanted. He was fine with that and introduced me to Josh, their accessories guru, to answer some questions that I regarding some accessories. I walked away that day thinking that their sales tactics had changed and this was a place that I could do business. BOY WAS I WRONG! I went back a few days later to discuss the purchase of a new 2012 Civic Hybrid and made sure that I was dealing with Eddie since our last meeting went so well. At one point Eddie went to the back and returned with a sheet of paper that had a breakdown for the price of the car with their standard package. One thing that I thought was strange was that a payment schedule was also listed on this same sheet that was based on different amounts of down payment and lengths of the loan. I could not understand why they would do this without even taking the time to run my credit. I once again had a chance to talk with Josh to discuss the additional accessories that I was wanting. It was at this point that Josh started to pressure me to purchase the car. It took about three times for me telling him that I was not going to purchase that day and that it was still going to be a few more days before I was going to make a final decision. When Josh finally realized that I was serious and was not going to buy, he ended the conversation and walked away being less than genuinely friendly. The following evening I received a call from their Internet Sales Manager, Lexx Woodward, regarding my recent visit. He starts out with asking me "What can I do to get you into this car tonight?" and follows up with "I really need to sell you this car tonight." It took me telling him five times that I was not going to make a purchase that evening and eventually had to be overly blunt by informing him that he was not listening to me. Once he realized that I was not going to buy, he ended the phone call being less than friendly. More

I chose to buy from this dealership due to the great service my brother received from Alan Cooper and Stephen Oaks. I live in Nashville and have family in Dallas. I decided to buy from David McDavid Ho service my brother received from Alan Cooper and Stephen Oaks. I live in Nashville and have family in Dallas. I decided to buy from David McDavid Honda in Frisco because of the service they had given my brother when buying his two Honda vehicles. I had an excellent experience and they worked to get me into the vehicle I wanted at the payment I could afford. I would recommend them to anyone who is looking to buy or lease. Thank you Stephen and Alan for wonderful service! More

We purchased our 2009 Odyssey from Jim and it was a great experience. So when we needed another vehicle we immediately made an appointment with him. He was very friendly yet very professional. He showed us a experience. So when we needed another vehicle we immediately made an appointment with him. He was very friendly yet very professional. He showed us as many different vehicles as we wanted to see and was very patient while we decided what color we liked best! We would recommend Jim and McDavid Honda to anyone who needs a new car. More

Great experience from beginning to end. I usually prefer the opportunity to look around momentarily before being approached by a salesperson, but that night was unexpectingly cold and I was ready to get it the opportunity to look around momentarily before being approached by a salesperson, but that night was unexpectingly cold and I was ready to get it done. Sam was "johnny on the spot" with a warm greeting and friendly help. Within a few minutes he pointed out features and prices of the (3) cars I was looking at and took me for a test drive on the one I choose. From there, it was a deal in the making. We purchased certified used and got an "exceptional" and I mean "exceptional" warrant at an outstanding price. Oh, the price of the car and the amount given on our trade in was great too (smile). Highly recommended dealership and great people to work with. Thanks again Sam for the great service and please give Tony my regards. More

I have been a customer of Paolo's since 2006. He is always exceptional. I always completely trust whatever he recommends. I sincerely try to recommend Paolo and David McDavid to anyone I know who is lo always exceptional. I always completely trust whatever he recommends. I sincerely try to recommend Paolo and David McDavid to anyone I know who is looking to buy a car or for car maintenance for their Honda. More

Overall great experience. Ermin was responsive and helpful through the whole process. The Finance department was excellent as well. Overall great experience. Ermin was responsive and helpful through helpful through the whole process. The Finance department was excellent as well. Overall great experience. Ermin was responsive and helpful through the whole process. The Finance department was excellent as well.Overall great experience. Ermin was responsive and helpful through the whole process. The Finance department was excellent as well. More

It was good, they were helpful and nice and I thought they were cool and awesome and they gave good advice and cars and I leased something so yeah they were cool and awesome and they gave good advice and cars and I leased something so yeah More

It is so ironic because I just sent in an email to express my utmost satisfaction with the excellent service that I always receive from Paolo when I need service for my car. Excellent! express my utmost satisfaction with the excellent service that I always receive from Paolo when I need service for my car. Excellent! More