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David McDavid Honda of Frisco

Frisco, TX

3.9
1,078 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,078 reviews

June 03, 2013

Jackie was amazing. She made me feel at ease, relaxed and continued to emphasize that she was there to help me find exactly what I wanted in a vehicle and in an affordable manner. Adam was there for any clar More

by JJbuysacar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquelyn, Adam, Matt
May 27, 2013

Dealership is a full service company that provides all the needs a auto owner will have. They are interested to satisfying the customer. Follow through seems to be thorough and efficient. More

by blloeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christ Schinabeck
May 27, 2013

During negotiation stage, I suggested a dollar amount, I would be willing to pay, the salesman says come on meet us halfway and I agreed and met them halfway. I was at financing when I learn that how they m More

by gman50
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
May 30, 2013 -

David McDavid Honda of Frisco responded

Thank you for your comments, and please accept my sincere apology for the unsatisfactory experience you had recently with our dealership. We want all of our customers to have confidence in the sales process. At the end of the day, your complete satisfaction is our top priority, and we want you to feel that your concerns have been given adequate consideration. I would appreciate the opportunity to speak with you in order to address your concerns and determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me at 972-731-3077, or via email at mcole1@mcdavid.com. I look forward to connecting with you soon. Professional regards, Matt Cole David McDavid Honda Frisco Pre-Owned Sales Director

May 25, 2013

Very friendly service on the sales and accessories side. Now that we are owners, our association with David McDavid switches to the service department. I hope our experience with the service dept will be ju More

by razorama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Owen, Joey Hummel, Joseph, Carolyn
May 21, 2013

David Briggs and his staff walked me through the lease or purchase options. As an older person I appreciated their patience explaining the new tech features on the car. They helped me select the right car More

by 12345Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Briggs, Joshua, Micheal
May 20, 2013

I have always bought my cars cash and have a very difficult time making decisions, big or small, so buying a car was especially difficult for me. It took me two trips and a few months of research bef More

by vkahsai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Karimov; David Alldredge; Manlio Perez
May 10, 2013

We purchased a Ford Edge from their used car lot and ended up getting the extended warranty. A year rolled around and our alternator went out. We've always been impressed with their hospitality until More

by malloyc22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in service department
May 16, 2013 -

David McDavid Honda of Frisco responded

Please accept my sincere apology for the unsatisfactory experience you had with our dealership. At the end of the day, your complete satisfaction is our top priority, and we never want any of our customers to feel overlooked, or not have their concerns given adequate consideration. I would appreciate the opportunity to speak with you in order to address your concerns and determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me at 972-731-3101, or via email at rstrwan@mcdavid.com. I look forward to connecting with you soon. Best regards, Randy Strawn David McDavid Honda Frisco Service Manager

May 07, 2013

The best experience I ever had buying a used car. They show all the cars that meets my expectations The sales person (Robert) very knowledgeable about the performance and ratings of the car regarding fuel More

by herbertarico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
April 26, 2013

From the moment I entered the dealership, I knew this car buying experience was going to be different. Before even showing me a car, Stephen took the time to figure out what I really wanted and what was imp More

by tfred69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Szilva
April 26, 2013

Worst customer service experience I ever got before I purchase they are great after that they wont care once you buy car. I miss to check every thing before I leave from Mc David Frisco, I call them for More

by ramakrishnayepuri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Worked with multiple people did not remember there names
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