
David McDavid Honda of Frisco
Frisco, TX
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Jackie was amazing. She made me feel at ease, relaxed and continued to emphasize that she was there to help me find exactly what I wanted in a vehicle and in an affordable manner. Adam was there for any clar continued to emphasize that she was there to help me find exactly what I wanted in a vehicle and in an affordable manner. Adam was there for any clarifications and questions and also set my mind at ease. Matt saved me $700 by informing me I was entitled to a refund from the previous dealership. I did return to the previous dealership and they took care of my refund. Jackie and Adam explained the leasing program. I was 'terrified' of going that route due to negative experiences of friends'. However, they explained and eased my fear after I asked a zillion questions and repeated them another zillion times (LOL). I chose to lease and have no regrets for that decision. Additionally, Jackie sat in my new car with me and helped me set up and understand the operations of my new car. She took the time to help me set up the voice call feature with my personal phone numbers. I was impressed with the 'time' she took to be sure I understood all my car operations. Thank you for providing such a positive experience. Of course, I'm selling your services to my friends as well. That's why you're number #1 More
Dealership is a full service company that provides all the needs a auto owner will have. They are interested to satisfying the customer. Follow through seems to be thorough and efficient. the needs a auto owner will have. They are interested to satisfying the customer. Follow through seems to be thorough and efficient. More
During negotiation stage, I suggested a dollar amount, I would be willing to pay, the salesman says come on meet us halfway and I agreed and met them halfway. I was at financing when I learn that how they m would be willing to pay, the salesman says come on meet us halfway and I agreed and met them halfway. I was at financing when I learn that how they met me halfway, was by adding extra payments to my overall loan duration More
Very friendly service on the sales and accessories side. Now that we are owners, our association with David McDavid switches to the service department. I hope our experience with the service dept will be ju Now that we are owners, our association with David McDavid switches to the service department. I hope our experience with the service dept will be just as positive. More
David Briggs and his staff walked me through the lease or purchase options. As an older person I appreciated their patience explaining the new tech features on the car. They helped me select the right car purchase options. As an older person I appreciated their patience explaining the new tech features on the car. They helped me select the right car and sold me a lease that fits my new lifestyle. They were Texas friendly and patient with my questions and frustrations. Joshua helped me with the paperwork and talked to my insurance company to get the insurance details right. I would highly recommend them. More
I have always bought my cars cash and have a very difficult time making decisions, big or small, so buying a car was especially difficult for me. It took me two trips and a few months of research bef difficult time making decisions, big or small, so buying a car was especially difficult for me. It took me two trips and a few months of research before I was ready. I worked with David Alldredge, in sales for new and used cars, and he was outstanding. He was very patient when I wanted to look at the same cars over and oooooover again! I had walked in expecting to get a car that would take care of my needs for a few years and that was going to be good enough. With the help of Manlio Perez and Rob Karamov I was able to get a car far better than what I hoped. More
We purchased a Ford Edge from their used car lot and ended up getting the extended warranty. A year rolled around and our alternator went out. We've always been impressed with their hospitality until ended up getting the extended warranty. A year rolled around and our alternator went out. We've always been impressed with their hospitality until yesterday (5-09-13). From the start the service advisor, Mike, was very short and wouldn't communicated with my wife. I arrived their a little later and spoke with him about the extended warranty taking care of a loaner car. Mike explained to me that they have to find out what is wrong with the car first to see if it would be covered. He sent my wife with the Enterprise represenitive while my 22 month old and I waited to see what they figured out. After 45 minutes of waiting I went up to Mike and asked him what they figured out. Mike rudly said, "Man there were way more cars ahead of yours and we won't even look at it until tomorrow. " The way he said it and the attitude he had behind it made me livid. With my baby in my arms, I replied,"so I've been waiting around here for nothing". He started mouthing back so I had to leave. The next day I talked to the service manager and, of coarse, he said he would talk to him. We all know what that means. Nothing is going to be done with Mikes behavior. If you ever go there and you get Mike, do yourself a favor and ask for someone else. More
The best experience I ever had buying a used car. They show all the cars that meets my expectations The sales person (Robert) very knowledgeable about the performance and ratings of the car regarding fuel show all the cars that meets my expectations The sales person (Robert) very knowledgeable about the performance and ratings of the car regarding fuel efficiency and performance More
From the moment I entered the dealership, I knew this car buying experience was going to be different. Before even showing me a car, Stephen took the time to figure out what I really wanted and what was imp buying experience was going to be different. Before even showing me a car, Stephen took the time to figure out what I really wanted and what was important to me in a new vehicle. Once we did look at vehicles, he was very knowledgeable in all of the products he demonstrated to me and was able to fully answer all of my questions. I felt more like I was buying a high end luxury vehicle than an affordable, every day vehicle. More
Worst customer service experience I ever got before I purchase they are great after that they wont care once you buy car. I miss to check every thing before I leave from Mc David Frisco, I call them for purchase they are great after that they wont care once you buy car. I miss to check every thing before I leave from Mc David Frisco, I call them for missing things, they are saying is that in written form. They talk so good before I purchase the case, after that they wont even care to answer when I call them. Worst response More