
David McDavid Honda of Frisco
Frisco, TX
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We (My wife and I) hate shopping and buying a car. Give me your bottom line price, I say. Then we get delayed for hours when the send in the chain of command Sales people to deal with us until we get fed me your bottom line price, I say. Then we get delayed for hours when the send in the chain of command Sales people to deal with us until we get fed up and walk out. Not so at David McDavid Honda of Frisco. No Pressure just factual information. I can not say enough for you Finance Man when it comes to attention to detail. I don't know what your Service Dept is like but I expect the same. More
Mike has been great to work with. He found our issue to be a battery within warranty so we got out of there without paying anything. He really tries to work with you and not try to sell you a bunch of stu be a battery within warranty so we got out of there without paying anything. He really tries to work with you and not try to sell you a bunch of stuff you don't need. More
I'm amazed at the consistently high level of service here. They are definitely customer focused and I'm hard to please. They never disappoint! here. They are definitely customer focused and I'm hard to please. They never disappoint! More
Best experience buying a car ever! We were treated with respect which sometimes does not happen as a single woman at a dealership. We did not feel rushed after the sale. Ask for James G. and Jeremy. No respect which sometimes does not happen as a single woman at a dealership. We did not feel rushed after the sale. Ask for James G. and Jeremy. No high pressure on anything. More
From the time my husband and I drove up, in a rental car, we were impressed. Wayne, our salesman, was standing outside in the cold waiting to help us. We were driving around the parking lot looking at the di we were impressed. Wayne, our salesman, was standing outside in the cold waiting to help us. We were driving around the parking lot looking at the different cars that we thought we could afford. When we finally parked and got out he was there introducing himself and asking how he could help. We told him that we were in a rental and needed something to drive. He took us inside and after talking with us and the finance people, we test drove the car that we eventually bought. Since the car had just arrived it needed cleaning so they friendly people at McDavid gave us a loaner car of the same type that we bought. We are very happy with our great experience here, there was no high pressure sales or long waits. It took 3 hours total for us to drive away in the loaner car. Waiting to pick up our car soon. We will go back to McDavid for our next vehicle also. Thanks Wayne and team McDavid!!! More
I can't recommend Roberto highly enough. I was matched with him because I found the vehicle I was interested in online and had to call the dealership. Roberto told me about the van and was happy matched with him because I found the vehicle I was interested in online and had to call the dealership. Roberto told me about the van and was happy to let me put down a deposit, since I live in Austin and couldn't make it to Frisco until that weekend. When I arrived, there had been a mistake and the van I reserved did not actually have the rear entertainment system that had been advertised on their website. Roberto immediately took ownership of the mistake and worked with his manager to find a different vehicle for me. I ended up with an upgraded van for the same price! Then it was time to talk about my trade in, a 2005 Odyssey with 155k miles and in fair condition. We agreed on what I thought was a fair price for the trade and I was very happy. We drove off the lot in our sweet new van, happy as could be. Once we were about an hour down I35, we realized that the wireless headphones had been left out of the van. When I got home, I texted Roberto, and he immediately promised to send the headphones to me. He overnighted them to me, and we have all been very happy. I got a great feeling about this dealership from poking around online, and Roberto did nothing to disappoint. I highly recommend him to anyone looking to buy a used Honda. More
We saw a car we liked online, and contacted emailed the dealer through their website. My husband received a call from Richard Spano right away. We scheduled an appt to come in the next day. We almost chang dealer through their website. My husband received a call from Richard Spano right away. We scheduled an appt to come in the next day. We almost changed our mind about going in, because we had trade in that we thought we could never get enough on. Glad we decided to go in, because they gave us a good deal on the trade in and a good deal on the car we bought. We are very pleased! It was a pleasure working with Richard Spano. He was not pushy at all (which is the one thing I hate about buying a car from a dealership). He was very professional and helpful. We will definitely be repeat customers. More
Most reviews on here seem to be written by their own agents. They have no respect for the words they send you out on emails and then flip on the numbers when you come to their dealership. To prove thems agents. They have no respect for the words they send you out on emails and then flip on the numbers when you come to their dealership. To prove themselves right they will call others liars because you have written proof of lower numbers from other dealerships. Very disappointing experience, twice! Earlier one was in 2011 when my friend wanted a car and we showed up in shorts. The sales rep said that I know you wont buy a car even if I give you a discount of $5000. We said you give us that discount and we will buy this very moment. He went in and said all he could get was $3400! No Deal! Big mouthed bullies. Some sales rep are nice. But you need to be a good shopper to see their true faces. More
Starting off we all have had a bad car-buying experience or have heard the horror stories. Having had a couple bad run-ins that had only produced a bitter taste in my mouth and hours upon hours of wasted da or have heard the horror stories. Having had a couple bad run-ins that had only produced a bitter taste in my mouth and hours upon hours of wasted days off that I will never get back, the people at this dealership turned my view a full 380. Not only was the salesman "Lex" an outstanding example of what you always see dealerships "promise you" he went way above and beyond. The feel you usually get walking into a dealership is one that we dont always want....I usually feel like a fish in a shark cage, just waiting to be tossed around and eaten alive. Not only was this not the case in David McDavid but they were able to work around my budget, get me the car I wanted and provide me with never-before had service in the car-buying world. I have had many a family members get screwed over or someone close to them-if you want an honest dealership, no bs, no wasting of your much valued time then I highly recommend David McDavid as the best option for you and your loved ones. Since buying my new car I have sent all my friends, a few of which ended up buying a new car and others which will in due time. They will treat you with respect and not see you as a sale to a bottom line quota that you always hear about and hopefully have not had to see first hand. There is nothing like having your time wasted and lied to, none of which was present when I bought my new car. They had me in and out in a matter of a couple hours, signed the paperwork and poof-I was driving away in my car. If there is a better dealership out there I have yet to see the customer testimonials in the volume I have with David McDavid. And for the negative reviews that are so few (If any) you know when you see internet bashers and who is actually telling the truth. Again any free time I have outside of work is considered very very precious to me so to have myself take time out of my day and write a review is saying something-more so to me and hopefully to you reading this. If there was a number or star that was higher than I am able to give-I would. -Robert B More
In the past I have found the whole car buying experience be a very exhausting experience. NOT so at David McDavid Honda/Frisco. Every aspect of the deal was easy and brought a great sense of peace of mind be a very exhausting experience. NOT so at David McDavid Honda/Frisco. Every aspect of the deal was easy and brought a great sense of peace of mind. Jacquelyn put the "A" in AWESOME! She definitely REdefined the car salesperson stereotype. Thank you so much for answering all of my questions honestly, and making that five hour process not as painful as it otherwise could have been. I m happy with both the car and the purchase price...that's a pretty ideal situation!! I will definitely be recommending David McDavid and Jacquelyn to friends and family! More