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David McDavid Honda of Frisco

Frisco, TX

3.9
1,078 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,078 reviews

January 10, 2014

We (My wife and I) hate shopping and buying a car. Give me your bottom line price, I say. Then we get delayed for hours when the send in the chain of command Sales people to deal with us until we get fed More

by grayboomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tod
Jan 10, 2014 -

David McDavid Honda of Frisco responded

Thank you so much for taking the time to leave us your feedback. I'm so glad your experience with us was impressive. I have no doubt you will experience the same level of customer service from our Service Department as well. Thank you for your continued loyalty. Best, Mike Rasmussen, General Manager

January 08, 2014

Mike has been great to work with. He found our issue to be a battery within warranty so we got out of there without paying anything. He really tries to work with you and not try to sell you a bunch of stu More

by KarinQuinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Myers
Jan 08, 2014 -

David McDavid Honda of Frisco responded

Karin, Thank you for taking the time to leave us your feedback. I'm so glad Mike was able to get your battery issue resolved under warranty. Please do not hesitate to contact me in the future if we can be of any further assistance. Best wishes, Mike Rasmussen, General Manager

January 02, 2014

I'm amazed at the consistently high level of service here. They are definitely customer focused and I'm hard to please. They never disappoint! More

by Larryecollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brannon Smith & Kelvin Jones, Kelvin Jones
Jan 03, 2014 -

David McDavid Honda of Frisco responded

Larry, Thank you for your 5 Star rating. We strive for excellent customer service and never want our customer to be dissapointed. Thank you for your continued loyalty. Best, Mike Rasmussen, General Manager

December 29, 2013

Best experience buying a car ever! We were treated with respect which sometimes does not happen as a single woman at a dealership. We did not feel rushed after the sale. Ask for James G. and Jeremy. No More

by mmariem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
james griffin. jeremy hormell
November 29, 2013

From the time my husband and I drove up, in a rental car, we were impressed. Wayne, our salesman, was standing outside in the cold waiting to help us. We were driving around the parking lot looking at the di More

by sissyaw
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Moseley
November 26, 2013

I can't recommend Roberto highly enough. I was matched with him because I found the vehicle I was interested in online and had to call the dealership. Roberto told me about the van and was happy More

by eeroach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto in Used Cars
November 21, 2013

We saw a car we liked online, and contacted emailed the dealer through their website. My husband received a call from Richard Spano right away. We scheduled an appt to come in the next day. We almost chang More

by hmcd33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Spano
November 17, 2013

Most reviews on here seem to be written by their own agents. They have no respect for the words they send you out on emails and then flip on the numbers when you come to their dealership. To prove thems More

by Amitkalra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Loney and Internet director/manager
Dec 02, 2013 -

David McDavid Honda of Frisco responded

Thank you for your comments, and please accept my sincere apology for the unsatisfactory experience you had recently with our dealership. We want all of our customers to have confidence in the sales process. At the end of the day, your complete satisfaction is our top priority, and we want you to feel that your concerns have been given adequate consideration. I would appreciate the opportunity to speak with you in order to address your concerns and determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me at is 972-731-3000 or simply email me at rtharp@mcdavid.com. I look forward to connecting with you soon Best regards, Rob Tharp David McDavid Honda Frisco General Sales Manager

November 12, 2013

Starting off we all have had a bad car-buying experience or have heard the horror stories. Having had a couple bad run-ins that had only produced a bitter taste in my mouth and hours upon hours of wasted da More

by Apollo44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lex
October 01, 2013

In the past I have found the whole car buying experience be a very exhausting experience. NOT so at David McDavid Honda/Frisco. Every aspect of the deal was easy and brought a great sense of peace of mind More

by chellandterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquelyn
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