Back

David McDavid Honda of Frisco

Frisco, TX

3.9
1,078 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

Directions

By Type

Showing 1,078 reviews

April 12, 2014

My Second Honda from McDavid of Frisco Before buying from another Honda Dealership in DFW area, I'd recommend to get a quote form this dealership you won't be sorry. I worked with Chris To More

by mouaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Torres
Apr 14, 2014 -

David McDavid Honda of Frisco responded

Thank you for taking the time to leave us your feedback. I am so glad Chris and our team took such wonderful care of you! Enjoy your new car and please let us know when we can be of service to you again. Warm regards, Sonia Heredia, General Manager

April 08, 2014

John Valle is wonderful! Every time I get my Odyssey serviced, I ask for John. He always takes the time to explain everything to me and treats us with respect. He is a frien More

by kikiernesto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 07, 2014

Matt Kail has been my service advisor for 6 years! I only will have him handle me and my car; he is efficient and wonderful!. More

by kcsilvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kail
April 06, 2014

great service Wonderful service, I would highly recommend. Very professional and respectable. There was a good amount of selection. Staff were highly knowledgeable, More

by sp0iledbyliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
used cars
March 19, 2014

I have always had excellent service at this dealership. When our previous advisor left, (he was great too), Mike took on my business with professionalism and has taken care of us as well. He makes sure to More

by terryallen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
March 02, 2014

This dealer adds $1700.00 in add-ons to the Honda MSRP for products that Honda has included in their list price. $900.00 is the price that this dealership says Honda 'required' to install mud flaps, tinte More

by fishingchiro123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Mar 17, 2014 -

David McDavid Honda of Frisco responded

Thank you for taking the time to leave us your feedback. I apologize for the negative experience you had while in our dealership. Customer satisfaction remains our top priority and we do not like to hear that a customer left our dealership unsatisfied. Please contact me at 214-705-3979 at your earliest convenience in hopes that I may restore your trust in our dealership. I look forward to talking with you. Sonia Heredia, General Manager

February 22, 2014

Took my Pilot in to replace the parking sensor because it fell in after I kicked my trash can. They quoted me $312 after checking it saying that sensor was broken and it's hard to replace. Such outrageous pr More

by sergey_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 06, 2014 -

David McDavid Honda of Frisco responded

Thank you for taking the time to leave us your feedback. I do apologize for the less than outstanding experience you recently had in our service department. In order to fully understand your concerns, could you please contact me at your earliest convenience at 214-705-3979. I look forward to hearing from you in hopes that I can restore your trust in our dealership. Warm regards, Sonia Heredia, General Manager

February 22, 2014

Called today on a 2007 ford mustang listed at $9991.00 listing says" looks new inside and out" . What a joke. I live one hour away and was told the car was in the shop being serviced and they would have i More

by Stephbrewer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
James smith
Mar 06, 2014 -

David McDavid Honda of Frisco responded

Thank you for taking the time to bring this situation to my attention. I do want to apologize for this less than satisfactory experience you had while at our dealership. I would appreciate the opportunity to further discuss this with you in hopes that I can restore your trust in us. Please call me at your earliest convenience at 214-705-3979. I look forward to hearing from you. Sonia Heredia, General Manager

January 26, 2014

Bok went above and beyond what was expected. Although there were some issues Bok was quick to take care of them and in the end exceeded my expectations! More

by corirodgers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bok Chung
Jan 27, 2014 -

David McDavid Honda of Frisco responded

Thank you for taking the time to leave us your feedback. I'm glad Bok was so great to work and exceeded your expectations even after some issues came up. That's the kind of customer service we want all customers at David McDavid Honda Frisco to experience! Thank you for your business. Best, Sonia Heredia, General Manager

January 23, 2014

Although I was there for about 4 hours, it was the least painful new car purchase; they are military friendly and accepted my USAA certificate. Steven was amazing and spent extra time with us. More

by ljhaynes4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynsie, Jace, Steven
Jan 24, 2014 -

David McDavid Honda of Frisco responded

Thank you for the positive review! I'm happy to hear Steven and our team were able to give you a smooth new car purchase process. I do apologize that you feel your time in the dealership was a lengthy one. We are looking into ways to making the car buying experience quicker with hope to cut down on the time. Thank you again for your review. We hope to see you again soon! Best, Mike Rasmussen, General Manager

...
91
...