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David McDavid Honda of Frisco

Frisco, TX

3.9
1,078 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,078 reviews

June 27, 2014

Great Teamwork Led by Jesse G. I had an enjoyable experience buying my new Honda Accord from Jesse Garrett at McDavid Honda of Frisco. While it took me several weeks to decide that More

by meflorence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Li Shao
Jun 30, 2014 -

David McDavid Honda of Frisco responded

Thank you for taking the time to leave us your feedback. I am so happy to hear Jesse took such wonderful care of you. Customer satisfaction is our top priority, so hearing your feedback makes us very proud of our team here at David McDavid Honda Frisco. Enjoy your new Accord and please let us know when we may be of assistance to you again in the future. Best, Sonia Heredia, General Manager

June 24, 2014

David McDavid Honda of Frisco, Jesse Garrett I had the privilege of working with several great staff members from McDavid Honda of Frisco, but I’d like to personally Thank Jesse Garrett for the e More

by claudlizram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Garrett
Jun 30, 2014 -

David McDavid Honda of Frisco responded

Thank you for taking the time to leave us your feedback. I am so happy to hear you received such excellent customer service from our team. Please let us know when we may be of assistance to you again in the future. Best wishes, Sonia Heredia, General Manager

June 23, 2014

EXCELLENT DEALERSHIP! We had been all over the Dallas area and finally decided to go to this one in Frisco. From the minute we arrived we were treated with courtesy and res More

by kentgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 30, 2014 -

David McDavid Honda of Frisco responded

Thank you for taking the time to leave us your feedback. I am so happy we were able to give you an easy car buying experience. Thank you for allowing us the chance to earn your business. Please let us know when we may be of assistance to you again in the future. Best wishes, Sonia Heredia, General Manager

June 22, 2014

Great Experience I purchased my 2014 Civic a few months back. I received GREAT service and follow up. Jesse Garrett and especially Rob Tharp have to be commended for t More

by Mike_K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Garrett
June 19, 2014

Jesse Garrett at David McDavid Honda was great to work with I visited various other dealerships and I found that David McDavid provided the friendliest atmosphere and most professional staff. They have great s More

by mtdscomm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Garrett
June 03, 2014

Dishonest Dealer This is a dishonest dealer! Don't ever buy from them, We bought a Dealer certified 2008 Honda Odyssey on 1/29/2011 from this dealer. We were told the More

by Jessica499
Customer Service
Recommend Dealer
No
Employees Worked With
Amin
Jun 13, 2014 -

David McDavid Honda of Frisco responded

Thank you for your direct feedback. To build on our initial conversation, I would encourage you to visit with me here on site so that we can review all of the transaction details and trade reporting thoroughly. We want all of our customers to have confidence in the sales process. At the end of the day, your complete satisfaction is our top priority, and we want you to feel that your concerns have been given adequate consideration. I would appreciate the opportunity to determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me directly at is 214-705-3979 I look forward to connecting with you again soon. Rob Tharp - General Sales Manager

June 03, 2014

Great Service!! I was very satisfied with the service I received in repairing my vehicle. The work was completed the same day, as promised. I was called promptly aft More

by llapray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 25, 2014

Excellent Salesmanship & Customer Service From start to finish, my visit took less than 3 hrs. Tyler was absolutely the best sales person I have ever had the pleasure of dealing with anywhere! More

by klinkradt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Wilde
Apr 28, 2014 -

David McDavid Honda of Frisco responded

Thank you for the 5 star review. I am so glad you had such an awesome experience while purchasing your new vehicle. Thank you for allowing us the opportunity to earn your business. Enjoy your new car and please let us know when we can be of assistance to you again in the future. Warm regards, Sonia Heredia, General Manager

April 21, 2014

BAD CUSTOMER SERVICE We wait for 1 1/2 for a financial representative help us . The sales representative came to let us know they were to busy to speak with us and the of More

by kyara75
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
We wait for 1 1/2 for a financial representative help us and nobody help us at the end
Apr 25, 2014 -

David McDavid Honda of Frisco responded

Kyara, I am sincerely sorry that you have had a poor experience with our dealership. I would like to connect with you personally to resolve any remaining conflict. Your satisfaction is our top priority and I never want a customer to feel overlooked or that your concerns are not being given adequate attention. I would appreciate the opportunity to speak with you and have the chance to restore your faith in our certified process and dealership. Please contact me directly; my phone number is 214-705-3979 or simply email me at Tlee@mcdavid.com I look forward to connecting with you soon Best regards, Tommy Lee, Director of Finance - David McDavid Honda

April 17, 2014

Service Director Randy Strawn I would say this was my best dealership experience I've ever had in last 10 to 15 years. That's how professional he was. Will always return to Mcdavid More

by nvarughese82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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