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David McDavid Honda of Frisco
Frisco, TX
1,099 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,099 reviews
March 23, 2025
The salesman and finance were great. This specifically addresses whoever prepares the used cars for sale—perhaps the Used Car Sales Manager or someone else responsible for selling them, This specifically addresses whoever prepares the used cars for sale—perhaps the Used Car Sales Manager or someone else responsible for selling them, since accountability is crucial. My son bought this car in McKinney, TX, and drove it back to school in NY a few days late. When he returned to school, he had the opportunity to inspect the car and share his feedback with me. Not only were none of the fluids changed for the sale, but it was sold with only a quarter tank of gas and unwashed (despite claims that it was detailed). More concerning, the timing belt is cracked and should have likely been replaced before the sale. One would expect that such a large dealer with a good reputation wouldn't simply flip used cars as they are but rather have them properly inspected and prepared for sale accordingly - that's disappointing, but didn't stop the sale More
by Shawn
Employees Worked With
not sure he helped and don't see them above
March 23, 2025
Purchased 2024 CRV 2/21. Still no title despite assurances during purchase that I would have the title shortly. I have 30 days to register the vehicle in my state. Was told b Still no title despite assurances during purchase that I would have the title shortly. I have 30 days to register the vehicle in my state. Was told be several employees that title would come directly to me. Now I am told it will go from the state to Frisco McDavid dealer and they will send it to me. The retractable cover for the storage area was/is missing but I did not notice until I arrived home. Shawn in sales was very good to work with. Was waiting for me at the airport. More
by JmoeschenJohn
Employees Worked With
Shawn in sales.
March 18, 2025
Melanie was my service advisor. She called me on Friday to let me know how many oil changes I had left and booked me an appointment for lunchtime today. When my wife dropped our pil She called me on Friday to let me know how many oil changes I had left and booked me an appointment for lunchtime today. When my wife dropped our pilot office she was told it would take 2-3 hours. This with an appointment!!!! Well Melanie stated that the appointment was to see her not for the time of the oil change. She blamed everyone but herself. My wife had to wait for a shuttle to take her home and more than 3 hours later she had to get my daughter to take her back. I still have 3 oil changes left and will almost definitely not use them. More
by andytate
Employees Worked With
Melanie
March 13, 2025
Robert Stevenson was my sales person and he was very knowledgeable had prepared for me to come in. We found the car that was best for me and he was very honest. I love the place because of the salesman. knowledgeable had prepared for me to come in. We found the car that was best for me and he was very honest. I love the place because of the salesman. More
by garrettlori07
Employees Worked With
Robert Stevenson
March 07, 2025
Aggressive sales staff very rude. They will bait you to come in I ask about 3 very simple and specific options was told yes the car has them. Go to buy the car ask where the option is They will bait you to come in I ask about 3 very simple and specific options was told yes the car has them. Go to buy the car ask where the option is and told non of the come with that option. When I told him I specifically ask you about that. Oh I don’t think you did. So at this point I am called a liar. Based on their mistake. Took delivery and the car was filthy. Has paint issues on it and for. 5000 mile certified car. The answer to this was bring it to us during the week and we will see if we can fix it. Really my wife and I work. We spend over 40k with you and now I need to accommodate you. Hard pass. I HIGHLY RECOMMEND NOT BUYING FROM THE DEALER. More
by Airborne79
Employees Worked With
Eddie Hawk
March 07, 2025
I had the pleasure of working with Mr. Liner, He made the sale acquisition very easy, he was very polite and patient and also explained everything. Liner, He made the sale acquisition very easy, he was very polite and patient and also explained everything. More
by bryants
Employees Worked With
Mr. A. Liner
