David McDavid Honda of Frisco

We enjoyed our experience purchasing a new Odyssey from this dealership. Aaron was fantastic to work with, and his sales manager J.P. was also very professional. We weren't pressured to make the purchase this dealership. Aaron was fantastic to work with, and his sales manager J.P. was also very professional. We weren't pressured to make the purchase, but we did experience some pressure afterwards to purchase a warranty and other protections we didn't exactly need. This pressure came from the finance team, so be wary. More

Very nice facility, I like the no hassle dealing. Very friendly staff. Love my new car I also came in with my granddaughter age 4 and there was a room for her and my husband to watch a movie un til I fini friendly staff. Love my new car I also came in with my granddaughter age 4 and there was a room for her and my husband to watch a movie un til I finished my test drive. Very impressed. Will definitely recommend this dealership and Steve and Mallory More

Staff are very friendly with courteous manners. Fair and Staff are very friendly with courteous manners. Fair and professional, they are prepared to go to great lengths to help you secure the car. Special Staff are very friendly with courteous manners. Fair and professional, they are prepared to go to great lengths to help you secure the car. Special thanks to James Wang from Finance department, who helped us finalizing the last steps of owning a car. More

Overall best new car-buying experience to date. This is the fifth Honda that I have bought and first one from David McDavid Honda of Frisco. Over a two day period, I negotiated the purchase via email and the fifth Honda that I have bought and first one from David McDavid Honda of Frisco. Over a two day period, I negotiated the purchase via email and the phone after making making an initial internet query on their website. Once everything was agreed upon, I went to the dealership, test drove the car, and bought it. I was out the door in less than three hours. There were no surprises. I interacted with about six folks and all were professional, courteous, and helpful. I routinely bring my other car which is also a Honda for preventive maintenance to David McDavid Honda of Frisco Service Department. They are equally focussed on professionalism, courtesy and customer service. We agree on the repair, price, and how long it will take...and then they do it. Again, no surprises. More

I believe in first impression is the best impression. And my impression is bad due to couple of reasons, 1) Initial time for service was told as 1hr 30min, but it they took 3hrs. 2) The Service personnel d my impression is bad due to couple of reasons, 1) Initial time for service was told as 1hr 30min, but it they took 3hrs. 2) The Service personnel did not even bother to explain for the delay nor did not let me know that it would get delay than anticipated. 3) Thirdly I see a discrimination, I have been waiting for 3hours and see people coming after me, leaving early with their services done. I would never go back again. More

Great experience. Easy negotations. Got a 100K warranty (bumper to bumper) on my CRV. I love my car! I bought a used car and my last car experience was so drawn out. It took forever to buy my last car. Bu (bumper to bumper) on my CRV. I love my car! I bought a used car and my last car experience was so drawn out. It took forever to buy my last car. But this was great. I narrowed my search. Went home to think about it. And returned to buy the car in less than 2 hours! Thanks David McDavid! More

This is my 3rd Honda or Acura lease (1 MDX 2011, 1 MDX 2007 and 1 Civic 2011). I have never felt that I have been tricked by Sales or Finance from Honda Financing except this time. I had spoken at length 2007 and 1 Civic 2011). I have never felt that I have been tricked by Sales or Finance from Honda Financing except this time. I had spoken at length with JP(Sales manager at McDavid of Frisco). His prompt calling me back proved that you do care about customer service but it was little too late. He did offer perks to make me happy but I thought that I will not sell my feelings for these perks and Honda and your dealership should hear what has happened. 1- Repeatedly for a week I had negotiatied with Stephan Voluk that I will pay 0 down and 35 payments of 199 per month. I even confirmed that before I left my house. Well your tricky sales specialist/manager came out with 0 down and 36 payments and story of loosing money on the car. I still felt that I am getting a good deal after waisting an hour drive during a work day and took the deal. 2- Remoteless Key entry is I think where I was tricked by your team. Steven brought Valet key (which obviously did not have the remote key). I am not a savy car person and did not realize that the 2011 car would not have remote to unlock. Steven on our test drive mentioned twice that you would use your remote to get in and lock. Only after the sale is done, papers were signed he came out with two set of keys obviously without the remote. I showed my frustration but what can be done. He said Oh I forgot as well that this does not have the remote (Seriously, a sales person not knowing is a shame on product knowledge). JP tried to offer me installation if possible but it turned out that it is not possible. He offered me Mats and environemtal protection to get a good survey but as I said I plan to not sell my feelings for 100 dollar perks. Thanks More

I sent in an internet request for information on the CR-Z and within 5 minutes Aaron called me. I told him my wife and I would be there in about 30 minutes and were interested in either the blue or the black and within 5 minutes Aaron called me. I told him my wife and I would be there in about 30 minutes and were interested in either the blue or the black, and maybe the Nav option. When we arrived, he had already pulled up to the front two CR-Z's: a blue with Nav and a black without... so we could experience the both. My purpose for finally choosing to purchase was my car being trashed in a recent hail storm. To help work the deal, Rob - finance director - was involved and even texted and talked with me over the phone well into the evening to help make the deal come together. Customer Service is a lost art in today's marketplace... McDavid is working diligently to keep it alive. More

I had the best car buying experience I've ever had with Mark Ladd. He knew I only had about 2.5 hours to buy the car and he got the job done with 5 minutes to spare. The Honda Accord was washed and the gas Mark Ladd. He knew I only had about 2.5 hours to buy the car and he got the job done with 5 minutes to spare. The Honda Accord was washed and the gas tank was full. I couldn't believe he did it in that amount of time. The negotiations were great as well. Rob Tharp was also great to work with. Thanks, Michael LiVigni More

This is one of the friendliest and best Dealerships I have worked with, they strive to please the customer and done a great job! I do intend to make an appointment with the technical representative so he have worked with, they strive to please the customer and done a great job! I do intend to make an appointment with the technical representative so he can show me how to use all my fun gadgets as our Pilot has plenty and I would love to get the most use of it. Rob was really great and Farhad is so kind and friendly. More