David McDavid Honda of Frisco

My salesman was a nice young gentleman with a very good knowledge of the product and he didn’t try to xxxxxxxx me which is very important to me knowledge of the product and he didn’t try to xxxxxxxx me which is very important to me More

Easy. No pressure experience. Good communication and good people to work with. Would highly recommend and will return here. No pressure experience. Good communication and good people to work with. Would highly recommend and will return here. More

Our salesperson, Faris Farris, was very professional, and courteous. We were pleased with attentiveness in giving us all details toward the sell of the car. It was very much appreciated. He was highly re courteous. We were pleased with attentiveness in giving us all details toward the sell of the car. It was very much appreciated. He was highly recommended by Talal Dibbeh. More

The salesperson was very knowledgeable and easy to work with. Meeting with the Financial Agent flowed very smoothly also. with. Meeting with the Financial Agent flowed very smoothly also. More

David McDavid Honda of Frisco is a very Great dealer shop and kind, clean service, friendly dealerships . and kind, clean service, friendly dealerships . More

As per my experience. Sales team and speacially few words for MR FAHAD Your dedication and expertise exceeded expectations, are considered assests for the company. Sales team and speacially few words for MR FAHAD Your dedication and expertise exceeded expectations, are considered assests for the company. More

I tried to buy a Honda CRV from this dealership over the past week. They agreed to a $2000 discount off MSRP of a 2025 CRV Touring in writing, as an enticement to get me to come in. Once I got there, Sc past week. They agreed to a $2000 discount off MSRP of a 2025 CRV Touring in writing, as an enticement to get me to come in. Once I got there, Scott Mazur tried to sell me the same vehicle at full MSRP and also low-balled my trade by several thousand dollars. He tried to blame it on hail damage that had been repaired. He also showed me a Kelly Blue Book estimate that was several thousand lower than what I got - I'm not sure what he changed to do that. I asked him for the offer sheet - he said it was Internal Use Only and declined to give me a copy and tried to prevent me from photographing it. I asked him for my keys back. Rather than give them to me, he made excuses. I showed him the text where they agreed to 2,000 MSRP before I came in. He said he would not have done that. He came back with a second proposal offering a better trade amount and $1,000 of MSRP. I declined again and asked for my keys. He ignored me. He came back a third time offering $2,000 off MSRP and a little better on my trade. I declined again so he made another counter which I eventually agreed to. He said they did not want to agree to that amount but indicated they would grudgingly do it. He then fumbled around for better than 30 minutes trying to upload my driver's license and insurance into their system. I had given it to him earlier to make a copy but that was not good enough, he needed me to photograph them and email them to him which he never seemed to get. Why he could not do it himself, I will never know. I was out of time so I left saying I would come back the next day to close the deal. He asked for a $3,000 credit card deposit, which I gave him. I was there two hours. The next day I asked for him to send me the paperwork they wanted me to sign and agree to so I could review it before I got there. They fumbled around for hours but eventually sent me the several documents. The Vehicle Buyer's Order was a very one-sided agreement which I sent several objections to. After 24 hours, hearing nothing, I asked Scott for a status update. He said no one had ever tried to negotiate that agreement before and did not know what to do. He said they would probably waive arbitration but that might be it. He said if I wanted a more formal response, send it to the GM, which I did. Three days later the GM sent me an email saying other than arbitration, it was pretty much take it or leave it. He gave me less than 24 hours to respond or they would void the deal. Some of the objectional terms were: I had to agree that they were not accountable for any oral statements they made to me. They wanted me to accept the vehicle with no warranties other than the manufacturer's warranty. They said they were selling it "AS IS," "WITH ALL FAULTS." That sounded like a used car to me, not a new car with 5 miles on it. They wanted me to agree that they could repossess the car if my check was dishonored. They had previously told me a personal check was fine. I offered to bring them a cashier's check or hundred dollar bills. They refused to strike that phrase. They had broad Damage Limitations which were objectionable. They had a long set of one-sided Dealer's Remedies but no mention of any Buyer's remedies if the Dealer defaulted. I called Texas DMV. They said these terms should have been disclosed with the price and before they took the deposit. I also read the FTC CARS rule which requires them to be honest and up-front. They also tried to get me to sign a credit authorization and proof of insurance forms when I was paying cash. How inappropriate. They also wanted me to be responsible for any additional taxes if they made errors in their calculations and the dealer's inventory tax which was not previously disclosed and hidden in registration fees. Registration fees are mandatory, dealer inventory tax is negotiable and does not have to be paid by the Buyer, by law. More