David McDavid Honda Of Irving

It took one phone call, and 30 minutes at the dealership to get the exact car I was looking for, at the best price in town. They beat every other price in a 150 mile radius, even with the extended warranty to get the exact car I was looking for, at the best price in town. They beat every other price in a 150 mile radius, even with the extended warranty, and beat all the online "true market value" tools, too. It could not have been simpler, easier, more convenient or a better experience to purchase from David McDavid Honda in Irving. Once I told them I would be buying the car, Travis Quadlander made sure everything was taken care of, from top to bottom. This is what buying a car is supposed to be like. More

I WILL NEVER VISIT AGAIN. ADVISE NOT TO STEP IN... THEY RIP YOU OFF. I FORGOT A MY PERSONAL STUFF ON THE TABLE AND WITHIN MINUTES.... THEY GRAB AND HIDE... AND NO CLUE.... THIEVES...... AND QUALITY OF SER RIP YOU OFF. I FORGOT A MY PERSONAL STUFF ON THE TABLE AND WITHIN MINUTES.... THEY GRAB AND HIDE... AND NO CLUE.... THIEVES...... AND QUALITY OF SERVICE IS TOOO BAD... MY SERVICE SLIPS SHOWS CAR WASH AND THEY DONT WASH THE CAR... IF ASKED THEY SAY.... WILL HAVE TO PAY MORE. More

Both individuals went above and beyond in customer service and quality assurance. These two are great assets to your team, and deserve a raise and / or a bonus!!! Thank you both so much!! service and quality assurance. These two are great assets to your team, and deserve a raise and / or a bonus!!! Thank you both so much!! More

Ali P has been my service advisor the last two times I've brought my CR-V in, and he is an exceptional fellow. He's very knowledgable, responsive and understanding of a customer's needs. I want to com I've brought my CR-V in, and he is an exceptional fellow. He's very knowledgable, responsive and understanding of a customer's needs. I want to commend you (Buddy Mays) for having such an exceptional employee under (no doubt) your expert tutelage. Please make sure he knows I sincerely appreciate all his efforts and outstanding service. More

Drove 3hrs to McDavid Honda b/c they stated "we got the car you're looking for". Wanted a 2013 Honda Odyssey and called Jose the day before to ensure our numbers were close before I made the drive and the car you're looking for". Wanted a 2013 Honda Odyssey and called Jose the day before to ensure our numbers were close before I made the drive and wasted everyone's time. Austin and Albert said just come on down, it would be no problem. Well, I believed them. Got there and the games started. Started throwing numbers back and forth. Then they had to bring another guy out to talk to us. Why do they do that? Can't one guy cover this deal. Who's the magic guy behind the curtain that knows all the secret numbers and if he's the guy I eventually need to talk to, why am I wasting my time with 2-3 guys below him? These guys have no authority to do anything but run my number around the dealer showroom like overpriced carrier pigeons. Then they asked me to Take it to Carmax for get a quote to see how my trade in was worth. Wait a minute, don't you do that? They do but they wanted a "second qoute". So you're telling me you don't trust your guys? Why should I run all over town. But I did. Waited for a while at the Carmax and just got sick and tired, so we went back and offered them a fair value for the 2013 Honda ($25,000 plus our trade) and they still wanted to suck out every last penny. Got tired of the games and left. Bought a 2013 the next day at another dealer for exactly what I offered them. What a bunch of typical car salesman yahoos these guys are. Toolbags. More

I have always had a great experience with oil changes and the body shop. However, in my opinion, Michael Sawin is an outstanding employee and an asset to your dealership. My husband and I have purchased at l the body shop. However, in my opinion, Michael Sawin is an outstanding employee and an asset to your dealership. My husband and I have purchased at least 10 vehicles from Michael over the past 20 years and have always been treated exceptionally well. He always makes time for us and its nice to know we can count on him when we need our next vehicle. I would not even consider going elsewhere to purhase a vehicle. He makes purchasing a vehicle a pleasant and positive experience. More

BUYERS BEWARE OF LEA GIBSON AND MCDAVID HONDA OF IRVING. I wish someone would have warned me before making my purchase. They could care less about you and only want your money to steal it from you. You agre I wish someone would have warned me before making my purchase. They could care less about you and only want your money to steal it from you. You agree on terms and prices with a "pencil contract" but when you go to sign the papers in finance, they charge you more ($2000 more) than you agreed upon for the car and adjust things without your knowledge but they work the numbers so it is not easy to figure out in the paperwork without an attorney. They like to bait and switch and then tell you they only made $50 on the car so you got a great deal. Some of the Google reviews posted are exact representations of how they like to do business based on my first hand experience. They want you to commit to buying a car and put it in writing but they don't understand math very well. Paying a lower price for the car equals a lower monthly payment keeping everything within budget. Seems simple but I couldn't make Lea understand. They cannot even do you the decency of returning your call and they lie if they don't want to talk to you. In fact, it took 8 calls before I was able to get in touch with Lea concerning my issue. He claimed he was too busy working. Guess what Lea, your job was to call me back and to give me a wonderful experience. I will not spend another penny here. I will have my warranty repairs done at McDavid in Irving but I will have everything else done elsewhere (maybe McKinney Honda). It's no wonder why they are rated C with the BBB. Highly disappointed with my purchasing experience and I hope others do not have the same experience. Very Disappointed!! More

Honest, compassionate and professional. This was my friend's experience with John Bartis yesterday and my experience 2 years ago! Great dealership and sales team! friend's experience with John Bartis yesterday and my experience 2 years ago! Great dealership and sales team! More

If you've been a smart consumer and finished all your internet research, David McDavid is the place to come for an upfront and honest car pricing experience. Lea Gibson offered outstanding customer care internet research, David McDavid is the place to come for an upfront and honest car pricing experience. Lea Gibson offered outstanding customer care the moment we stepped onto the property. He listened deeply to our needs, then offered options we had not considered that elegantly met our expectations. If you select this dealership, go to directly to Lea, you will be pleased with his efficient, warm, and focused service tailored to your needs. Be forewarned, once you get past Lea in the process, you may miss his customer-centric approach. The staff member offering the extended warranty/service sales pitch takes an entirely different tactic, steamrolling his advice over your needs in the aggressive pitch of a hard sell. After such a positive selection and car pricing experience, it left us a bit jarred deflecting these hard-pushing antics. It almost transformed our opinion into a negative impression of the overall dealership. However, we remain immensely pleased with the price of the car and Lea's exceptional service, hence the good overall rating. Two quality missteps occurred that prevent the top-tier rating. The first was an initial inaccuracy in state tax rate when calculating the price. We are moving to Texas and they initially calculated based on our previous state tax rate (which is lower than Texas) and had to revise to a slightly higher figure. This was an honest mistake, the pricing manager apologized deeply, and we accepted it. The second quality issue was that the car was not ready for pickup when scheduled. The wait was less than 30 minutes, and pleasant, but not commensurate with expectations. Overall, the buying experience at David McDavid resulted in a good price, the paperwork was fairly painless once past the hard sell warranty/service plans, and the attention to caring detail from Lea was top-notch. More