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David McDavid Honda Of Irving
Irving, TX
579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 30, 2024
I bought this brand new Honda accord hybrid few months back. Since that time I already took my car 5 times for one problem that its navigation does not work whenever I unmute the sound also my phone does back. Since that time I already took my car 5 times for one problem that its navigation does not work whenever I unmute the sound also my phone does not connect automatically. I have to connect manually. I bought this brand new car to feel luxury but it does not feel this way at all, rather am dealing with it like its very old car and i have to take to service center every other weeks or months. They didn't say until the forth time but just kept my car for a week everytime. But the fifth time they said that software has problem It department could not find the solution yet. I asked for exchange after a month of problem arise but they said you just have to reset it and it will be good. later they the main office of Honda will contact me and told me that it can take a year too just to solve my car problem. This is ridiculous after purchasing 40k above for a car to have this service rather i would have purchase used car. I am very unhappy with the Honda company as my time, mental peace and my energy for unwanted problems I got. I bought this car to have peaceful ride and mind having to not to think about any problems with brand new car. If it was a defected they should have exchanged or fixed the problem rather expanding to months months and offer for trading with higher priced car. I will never suggest anyone to buy car here again. More
by kusum Adhikari
Employees Worked With
Specially the service center team, Baha Mahmoud
Helpful May 14, 2024
I was highly satisfied with my service. Celeste M. explained everything and informed me of maintenance repairs and recommendations. Special offers were provided. Celeste M. explained everything and informed me of maintenance repairs and recommendations. Special offers were provided. More
by Mal
Employees Worked With
Celeste M.
April 21, 2024
I have been a customer of McDavid Honda Irving since 1998 & purchased at least six cars for my own family, and helped friends & family buy from this location. The service here is absolutely great. Lucio Lun & purchased at least six cars for my own family, and helped friends & family buy from this location. The service here is absolutely great. Lucio Luna in service is the best adviser, and I have been his client for approx 15 years. He is the best! Love this location. Highly recommended. More
by anupam.nilabh
Employees Worked With
Lucio Luna
