David McDavid Honda Of Irving
Irving, TX
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John Bartis, Eddie Ford and the finance guy were great. However, the experience there was exhausting. I couldn't get a clear yes or no for the price I was willing to pay until I was ready to walk out. Thus However, the experience there was exhausting. I couldn't get a clear yes or no for the price I was willing to pay until I was ready to walk out. Thus is why people like me like CarMax. More
This service team is amazing. From the service advisors to the technicians. They have always helped me with my car when I needed them and they get the work done much quicker than other places. I won't take to the technicians. They have always helped me with my car when I needed them and they get the work done much quicker than other places. I won't take my car any where else. More
I am a very frugal shopper. I pride myself of searching and getting the best deal available. I have searched and visited many dealers (too many unfortunately, and spent a lot of time), but I finally bough and getting the best deal available. I have searched and visited many dealers (too many unfortunately, and spent a lot of time), but I finally bought from David McDavid. John worked with me and after awhile, we negotiated a deal that saved me thousands of dollars compared to other dealerships. He was not pushy, did not hold me hostage, nor sent a barrage of managers to force me to make a deal. He understand I was in a hurry and worked fast with me. Very knowledgeable, friendly, trusthworthy (believe it or not), and hate to say it, but a pleasure to work with even if he is a car salesman. If you have to shop for a car and you have my sympathy; go everywhere else to shop, but save David McDavid for last and negotiate with them. You won't be disappointed. More
Scott showed me all the features, was personable, synced my phone. Internet manager showed me all the options available but did not pressure me. I received a deal that was to my advantage-----quite a bit b my phone. Internet manager showed me all the options available but did not pressure me. I received a deal that was to my advantage-----quite a bit better than a competitor. The dealership did not have the car I wanted on Saturday but had it by Monday. I was unable to pick it up then but made arrangements for Wednesday. Scott drove it home for me as I had no one available to drive my other car. I very much appreciated that. More
My husband and I needed to purchase a car in a very compressed period of time. The weather was miserable and we weren't able to get to the dealership until very late (almost closing time). Prior to o compressed period of time. The weather was miserable and we weren't able to get to the dealership until very late (almost closing time). Prior to our going, we did our research and found that David McDavid in Irving offered us the best offer. We agreed on a price and spoke to Mr. Veliz to confirm the offer. When we got there, we found Mr. Veliz to be very friendly and eager to serve us. Although it was very late and we were very tired, he was very enthusiastic and never let on to how tired he was! Mr. Veliz is a very positive young man, and your dealership is very lucky to have him! More
My experience with your your dealership was overall a positive one. In large part this was due to my interactions with Bobby Huggins. I purchased a used vehicle [2012 Nissan] from you that had a problem positive one. In large part this was due to my interactions with Bobby Huggins. I purchased a used vehicle [2012 Nissan] from you that had a problem that had to repaired by Nissan. When I presented this to your people [they will go unnamed to protect the innocent] I was met with we can't do this, etc... excuse after excuse...shrouded in "policy" BS. However, my experience dealing with Bobby was the complete opposite. He presented himself as a knowledgeable agent for your company. He expressed a "can-do" approach to my needs. He provided "exemplary" service. Moreover, if he stated he couldn't resolve something he forwarded me to someone who could and he contacted them B4 i talked to them so they were aware of my needs. My prior dealings with David McDavid from the receptionist to your managers has been pedestrian at best except for Bobby and Brock Harrison. Bobby Huggins is heightened asset to your operation. More
I am very disappointed from this honda Dealer. My car was displaying TPMS warning for which I went to get it checked and also asked them to do Texas vehicle state inspection. After waiting for half day the S displaying TPMS warning for which I went to get it checked and also asked them to do Texas vehicle state inspection. After waiting for half day the Service rep Andy came to me and told me that I need to replace 3 tires because of old tires this problem is there for which I have to agree. They also replaced all the 4 TPMS sensors under my extended warranty. Then in the evening he came back and told me that 3 tires are replaced but there is something wrong with the system or there machines and the technicians are trying to figure out the issue with TPMS . Next day they called me that my car is ready. This visit costs me around 613/- . I picked up my car next day. My ordeal didn't end there. After driving my car around 20-25 miles TPMS warning came back again within 7-8 days. I took back my car to them and then he came back and said TPMS system is OK but they are guessing that battery needs to be replaced which may be causing the issue. I was surprised that 7-8 days back they did state inspection and battery of the car was in great shape infact in the morning it was fine. He said that my car is not at all starting. I wanted to take second opinion from nearest walmart. He said you can get your battery replaced and then we will try to figure out the issue with TPMS . My car battery is fine as of now and still have no issues but to get them TPMS fixed now I have to get it replaced. They have no clue what is going on with TPMS issue but finding unique ways to rip off . I am really disappointed from this dealer. Is there any way I can complain to Honda directly. Could it help. I hardly write reviews but I strongly felt for this one. They are just coming up with some reasons to rip off customers. I would definitely suggest to have second opinion instead of taking them at face value. I am sure there must be some good honda dealers around in dallas area. i don't know what to do now as my TPMS issue is still not fixed after spending 613/- now they are saying replace the battery which otherwise looks fine to fix TPMS. More
I love the positive attitudes of the employees and their friendliness! The service is always very fast and good! I have bought/serviced my last eight vehicles at David McDavid in Irving and have never been friendliness! The service is always very fast and good! I have bought/serviced my last eight vehicles at David McDavid in Irving and have never been disappointed! More
No pressure sales, established business. Service center hours are good, well qualified staff at all aspects of the auto business. Good warranties always being offered. hours are good, well qualified staff at all aspects of the auto business. Good warranties always being offered. More