David McDavid Honda Of Irving

Amazing customer service and great dealership!! Second car purchased at this dealer and we love it. Thank you guys for working with us and for having us driving a brand new Civic. Scott very nice an Second car purchased at this dealer and we love it. Thank you guys for working with us and for having us driving a brand new Civic. Scott very nice and friendly person to deal with, Austin, excellent and straight to the point. Hope to see you in my future purchases. Every one at this location is very friendly, thanks for making car purchase an easy and pleasant experience. More

Great dealership! I called David McDavid Honda in Irving because they advertised "best price in the metroplex". Mayur Patel told me over the phone that he would make a I called David McDavid Honda in Irving because they advertised "best price in the metroplex". Mayur Patel told me over the phone that he would make a deal that would meet my requests. Thank you Mayur for following through....I got the car that I wanted at the lowest price of all the dealerships I checked with. Thank you to all who worked with me this past Saturday...Mayur, Jim and Austin...you did a great job! You made me feel comfortable and answered all my questions and made it easy to buy the car I wanted!! Polite, professional and friendly dealership!! GREAT experience buying my new car! More

Excellent Service Sylvester Amini was great. He promised me he would give me a good price and he came through.!!!!!!! Great place to purchase vehicles. Great service. Sylvester Amini was great. He promised me he would give me a good price and he came through.!!!!!!! Great place to purchase vehicles. Great service. More

Sunday Express Service I love the fact they are open on Sunday for express service. It helps so I don't have to take off work during the week to just get a simple Honda ser I love the fact they are open on Sunday for express service. It helps so I don't have to take off work during the week to just get a simple Honda service. More

AVOID THIS DEALERSHIP!!! I rate them zero stars. Last Saturday I bought a 2013 Honda Pilot. It appeared to be a well cared for vehicle. By Monday evening the vehicle reeked of I rate them zero stars. Last Saturday I bought a 2013 Honda Pilot. It appeared to be a well cared for vehicle. By Monday evening the vehicle reeked of stale cigarette smoke. I have called and emailed the general manager, Mr. Arisoy numerous times this week asking that he do the right thing and unwind the deal. I have been told by service managers at other dealerships that you cannot get rid of the smoke smell permanently. Mr. Arisoy will not even do me the courtesy of speaking with me on the phone. He had the internet sales manager, Travis Quadlander call me and promise to remove the smell. Mr. Quadlander has been very courteous but apparently is not authorized to do the right thing. I am very unhappy with the way this dealership does business and would urge anyone reading my review to take their business elsewhere. More

Dishonest Sales Practices On 3/26/14 I requested a price quote for a 2013 Acura I received a No Hassle E-Price for 25,991 without my knowledge or consent charged me $26,693.49 On 3/26/14 I requested a price quote for a 2013 Acura I received a No Hassle E-Price for 25,991 without my knowledge or consent charged me $26,693.49 On 3/26/14 i scheduled an appointment with Felix Ndingwan for 7pm to view the car. After viewing the car i decided to purchase the vehicle, I was then directed to financing got approved he gave me my copy of the contract then I was given a key the car and i went home. After I got home and thoroughly reviewed my contract i noticed that they changed the price of the car without my knowledge or consent. I brought the mistake to Felix's attention he then directed the issue to his manager Joe Merritt who informed me that there was nothing he could do. I still have the email quote with the no hassle e-price. Not to mention i was told that i would receive notification in the mail that my plates have arrived i never received it the day my temporary paper plates where to expire i went back to the dealer ship to inquire...no explanation they put the plates on and said enjoy your new car. I also brought to their attention that shirt kit on the passenger side had started come loose.Now this is a fairly new car with both its factory warranty and the extended warranty that i purchased from them and they chose not to service it didn't even have the body shop take a look at it they just told me no its not covered. I asked the manager Joe Merritt why didn't they fill my gas tank up when i purchase the car it was just below a half of tank his reply was we don't fill the tanks up $30,000 car and you don't fill the tank. My personal experience with Mcdavid Horrible! More

Horrible Sales Consultant Felt uncomfortable after signing the paperwork on a new vehicle and changed my mind on purchasing since I had not taken possession of the vehicle. As Felt uncomfortable after signing the paperwork on a new vehicle and changed my mind on purchasing since I had not taken possession of the vehicle. As I was leaving the sales floor to go to my car, the sales consultant yelled out "Thanks a lot for wasting my time. Go buy your car from someone else!" He yelled this out from across the receptionist desk, in front of other customers and sales staff. Not very professional at all. Car sales is about customer service and relies a lot on customer referrals. Don't you think I invested the same amount of time you did in the negotiation? Do you think I would want to refer family and friends so they can be treated this way. This was very insulting. More