David McDavid Honda Of Irving

I recently completed a service appointment at McDavid, a brand I have trusted for the past three years. Normally, the staff are very thorough in explaining all plans and discounts, but this time, I encounte brand I have trusted for the past three years. Normally, the staff are very thorough in explaining all plans and discounts, but this time, I encountered an issue. I was assisted by a representative named Jesse, who proposed several services I declined, choosing only an oil change. When I inquired about discounts and offers, he did not explain anything and questioned why he should give a discount, claiming I wasn’t using their services frequently. I then showed him a discount coupon I received on my phone, after which he applied the discount. I also noticed a message on my phone indicating additional discounts, which he did not mention. In the past, the staff explained discounts clearly and were very customer-focused. However, this experience was disappointing, and it has made me reconsider returning to McDavid. More

Used for 20 plus years, best customer care and service. Michael was a great salesman. Michael was a great salesman. More

Extremely long wait, Associates not very knowledgeable. Frustrating experience. Even with appointment my vehicle was at this dealership for over six hours One of the services recommended should’ve be Frustrating experience. Even with appointment my vehicle was at this dealership for over six hours One of the services recommended should’ve been covered by Warranty, but the associate was not knowledgeable enough to check. When I pointed it out, he told me that I would receive a refund by a certain point, and that wasn’t the case… I’ve had to jump through hoops to speak with manager… with no luck. Going forward I will probably be taking my vehicle to a different dealership. Unacceptable service for the price paid More

Baha was the best salesperson that had ever helped us! He made the process seem so fast and easy! Very patient as well! He made the process seem so fast and easy! Very patient as well! More

Kohran was responsive and professional. When he said there would be no surprises. He was right! When he said there would be no surprises. He was right! More

I recently had a great experience at David McDavid Honda of Irving. From start to finish, the entire team was professional, helpful, and easy to work with. Our sales representative, Maritza Tamayo, was es of Irving. From start to finish, the entire team was professional, helpful, and easy to work with. Our sales representative, Maritza Tamayo, was especially outstanding—pleasant, knowledgeable, and truly went above and beyond to help us get the deal done. It never felt pushy, just supportive and focused on making sure we were comfortable with everything. The finance team and management were just as impressive. Everything was handled efficiently, clearly explained, and overall made the process smooth and stress-free. It’s clear that customer service is a priority here. I would absolutely recommend them to anyone in the market for a vehicle. More

El servicio está muy bien; solo sugiero que se organicen cuándo hay cupones y tienen muchas órdenes de servicio porque la espera es muchísimo tiempo, estuve 3hrs y media esperando por un oil change cuándo hay cupones y tienen muchas órdenes de servicio porque la espera es muchísimo tiempo, estuve 3hrs y media esperando por un oil change More

McDavid of Honda in Irving is greatest place to buy your any vehicle Franco and his manager were the greatest friend made buying our Odyssey van this year ,last year bought A SUV for our grand daughter sam any vehicle Franco and his manager were the greatest friend made buying our Odyssey van this year ,last year bought A SUV for our grand daughter same place same person thanks to both of them so helpful compassionate and understanding . THANK YOU More

MaDavid is excellent dealer which I visited and purchased HRV. Manager and Sales Person was really cooperative in suggesting various budget friendly products. I am very much satisfied with sales and service HRV. Manager and Sales Person was really cooperative in suggesting various budget friendly products. I am very much satisfied with sales and service we received here. Keep the good work. More

Great service and overall experience. Andrew did an amazing job. The CRV is awesome thanks Andrew did an amazing job. The CRV is awesome thanks More