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David McDavid Honda Of Irving

Irving, TX

4.2
624 Reviews

3700 West Airport Freeway

Irving, TX

75062

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Showing 624 reviews

August 03, 2016

Certified Car Purchase David McDavid Honda provided a super stress-free car buying experience for me. Coming from 2 states away, I found the car I was looking for on the in More

by Celene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector, Kevin
June 30, 2016

"Great Experience" I had just left another dealership that was so unprofessional and ended up at McDavid Honda Irving, where I was greeted by Davis Dunn. Davis was grea More

by Logi65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Dunn
June 27, 2016

Excellent used car buying experience My son had just recently graduated High School. We were in search of a used car that was mechanically sound & would last through his college education More

by Danny H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Dunn
June 25, 2016

Doesn't Care David Henry doesn't care about his his sales associate's treatment of their clients and does not even have the courtesy to apologize for a mistake mad More

by cargirl216
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
David Henry
Jun 28, 2016 -

David McDavid Honda Of Irving responded

Tinu, thank you for bringing all of this to my attention. We have noted your reviews on Yelp and Google as well. I truly apologize for your experience. We would never want future members of our McDavid family to feel unwelcome or disrespected. This does not reflect the culture and standards of our dealership and your feedback will be used to make sure our team understands that exceptional customer service is top priority. Again, I am so sorry and hope that one day we will have the opportunity to provide a positive and thorough experience for you. Kerry Cardwell, General Manager 469-615-3891

June 22, 2016

Very nice and good service in Dallas Thanks Michael Lee for helping me to buy new car... I am going to buy another car from you later...^^ You guys are very nice ,and did excellent job. More

by joseph2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lee
June 17, 2016

Bad Sales Experience Went there to look for a car today, found their approach very unprofessional, have bought car over the last two decades in multiple cities and countri More

by Car shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 21, 2016 -

David McDavid Honda Of Irving responded

Hello and thank you for bringing this to my attention. I am very sorry to hear this. I understand your frustration and regret that we did not handle your sales inquiry more effectively. We stand by our commitment to go above and beyond to ensure the complete satisfaction of our customers and more than welcome the opportunity to address your concerns should you change your mind. Thank you again. Kerry Cardwell, GM

June 13, 2016

Excellent Sales Team My wife and I had a very pleasant, no hassle visit with Mike Lee(salesman) along with support from the Magic man Mr.Lacy! We were able to secure a goo More

by nray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lee and Mr. Lacy and Kal, David Henry
June 10, 2016

Lies, deceit and forgery to sell a vehicle My wife and I bought a new Honda in 2014 from Mcdavid in Irving. Fast forward to Feb of 2016. She goes in for an oil change and estimate on a minor ac More

by Kevin Tindle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Cardwell, General Manager , David Henry, Austin Brooks
June 02, 2016

Smooth Sailing & an Amazing Experience My wife and I had been researching a new car purchase for months, so when we were involved in a car wreck, we accelerated our new -car purchase timeta More

by Andrew Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sohaib Imran, David Henry
May 28, 2016

Horrible finance manager named Chris. I've purchased 3 cars from your dealership in the past; however after my last visit you have lost a repeat customer. My husband and I came to trade in More

by Vroberts
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris in the used vehicle department
Jun 06, 2016 -

David McDavid Honda Of Irving responded

Greetings and thank you for sharing your experience. I truly regret that it was negative, but I am glad you brought this to my attention. I would like to speak with you to learn more about your visit and help you resolve your concerns; if you still have interest. Please call me at your earliest convenience at 469-615-3891. I look forward to hearing from you. Kerry Cardwell, General Manager

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