Back

David McDavid Honda Of Irving

Irving, TX

4.2
624 Reviews

3700 West Airport Freeway

Irving, TX

75062

Directions

By Type

Showing 624 reviews

May 25, 2017

Cheap Tricks from Sales Very poor sales experience at this dealership. Walked out of the dealership after submitting an application and credit check was completed. Cheap tact More

by DR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Worked with sales, financial and manager....
May 25, 2017 -

David McDavid Honda Of Irving responded

Greetings and thank you for sharing your experience. I am sorry that you feel this way as we aim to provide an honest and hassle-free car-buying experience from start to finish. Should you have any questions or are still in the market, I am happy to assist you. I can be reached at 972-790-6158. Thank you. Travis Quadlander, Internet Sales Manager

May 07, 2017

Sold an Unsafe vehicle 1. Bought a vehicle for my wife and our newly born baby daughter. 2. Could not drive it home the day I bought it because three service lights were il More

by skull144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Wheat and William Stalik
May 08, 2017 -

David McDavid Honda Of Irving responded

Thank you for your candid response on your experience, and we completely apologize for you and your family’s inconvenience. The vehicle you purchased, not of Honda decent, was sent to the manufacture's dealership from which it came. That specific dealership's diagnosis gave a clean bill of health for the vehicle you purchased. Because you were unhappy, we offered you an option to get into another vehicle, which you agreed. You also agreed to step up in a vehicle without over 100k miles, which increased your cost of sale by $3794. Your down payment (deposit) was switched to the secondary vehicle so you didn’t have to come out of pocket with another $1000 down. We certainly appreciate you giving us a second chance, and if you have any other questions or concerns, please don’t hesitate to give me a call @ 972-790-6149. Thanks Kai Parkinson

April 06, 2017

Great experience They have made my new car buying process simple and fast. They had the exact car I wanted and had it ready to go before I arrived at the dealership. A More

by CynSan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, David Henry
March 27, 2017

Awesome! Everyone was so nice and friendly! Albert Garcia was awesome!! He got me in a 2017 Honda Civic in now time! Paul was great too! They explained everyth More

by J.J.L11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Albert Garcia
Apr 02, 2017 -

David McDavid Honda Of Irving responded

Thank you for your business. I am happy to hear that Albert took good care of you! Enjoy your new Civic!

March 25, 2017

We love Honda Cars! My husband and I went to this Dealership because it's near in our house. Mr. Art Escoto and Albert Garcia helped us dealing with the Honda Accord Lx 2 More

by Trinity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie, Albert Garcia
Apr 02, 2017 -

David McDavid Honda Of Irving responded

Wonderful to hear Trinity. Thanks so much for your business and we hope you will enjoy your new Honda for years to come.

March 22, 2017

Bad representatives and manager So I went in to see a Honda Civic since I am shopping around. The rep mike s. Instead of showing me the car he started asking me the questions of how More

by Angelsol714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael s
Mar 28, 2017 -

David McDavid Honda Of Irving responded

Greetings and thank you for bringing this to my attention, Angela. I am so sorry that this happened and regret that we didn't handle your sales inquiry as effectively as we could have. Please know that this does not reflect the culture and standards of our dealership and we hope to have the opportunity to serve you better in the future. Thank you. Buck Barton, GM

February 26, 2017

Jesse Esquival Made Our Purchase Quick and Easy Long Time Honda Buyer but this time our usual dealership showed no interest in giving us a price on another new car. They quoted the list price and s More

by colistapair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Esquivel
Mar 02, 2017 -

David McDavid Honda Of Irving responded

Thank you for the five stars and compliments to our staff. It is excellent to hear that Jessie and Ronnie have made such a positive impression on you. Your business is greatly appreciated and we hope to have the opportunity to work with you again in the future.

February 03, 2017

Excellent long-term service I have a long standing relationship with the dealership. Whenever there were problems, they always sincerely helped and did the right thing. I since More

by debbiew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Carpio
Mar 02, 2017 -

David McDavid Honda Of Irving responded

Thank you so much for the positive feedback and kind words, Debbie. We truly appreciate you and your loyal business. We'll see you again soon.

January 27, 2017

My last two Honda's were bought from this dealership. I will not set foot there again. I left their dealership and drove to Huggins Honda and received the exact deal I wanted. I really wanted to buy from More

by sunset
Recommend Dealer
No
Employees Worked With
Michael Sawin
Feb 06, 2017 -

David McDavid Honda Of Irving responded

I am so sorry that all of this happened. Your experience certainly does not reflect the usual culture and standards of our dealership and I am disappointed that my sales team did not provide customer service that was up to your expectations. I understand that you took your business elsewhere, but feel free to contact me at your earliest convenience if you'd like to discuss what happened in more detail. Travis Quadlander, Internet Sales Manager 469-615-3891

January 11, 2017

Horrible Service They added unknown charges and take advantage of you. The Store Manager Brandon is a Fraud. DON'T BUY A CAR FROM HERE The Finance guy was eatin More

by zara1568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon, Travis Quadlander, Albert Garcia
Jan 16, 2017 -

David McDavid Honda Of Irving responded

I am sorry that you feel this way Zehra. We take pride in our sales team and would never add additional charges not agreed to by the customer. If you have any questions about your deal, please feel free to reach out to me and I am happy to help. Thank you for your business. Travis Quadlander, Internet Sales Manager 214-516-7502

...
20
...