David McDavid Honda Of Irving

They try to sell us a $ 7500 used Nissan Sentra with a bad transmission. If it wasn’t for a second test drive on the highway we would have been totally screwed. Complete liars . Not our first bad experie bad transmission. If it wasn’t for a second test drive on the highway we would have been totally screwed. Complete liars . Not our first bad experience at a Mcdavid. Don’t buy any used cars from them!! More

so i purchased my car back in june as soon as i drove off the lot the check engine light came on so i took the car back to them and they kept the car for a week and told me everything was fine then boom it c the lot the check engine light came on so i took the car back to them and they kept the car for a week and told me everything was fine then boom it came on again so i went to drop it off the service manager came outside and told me to take it to a chevrolet dealership and which i did they diagnosed the car and told me it was the fuel injectors of course my sorry warranty they say will cover any issues don’t cover nothing! so that pissed me off i reached out to the bbb and all because i hadn’t had the car that long and everything was going wrong so the director reached out to me and told me long story short he took care of me then i thought everything was fine until the check engine light came right back on and not only that but my car completely stopped in the middle of an intersection and wouldn’t come back on i had to get it towed to the nearest chevrolet and once i did that they told me the battery was so fried that they couldn’t diagnose the issue until a new battery was put in which was 400$ that i had to pay out of pocket because once again my sorry warranty they gave me barely covers my a**! so i paid for the battery and they did the diagnostics and it came back that it was an intake valve coming apart in the car and issue that should’ve been dealt with when i first got the car im so sick of having to reach out to them for every little thing this dealership is a heaux a real dealership would at least try and correct their mistakes you know take accountability but noooo the service manager told me today that theirs nothing they can do that’s unacceptable i will go to the bbb y’all sold a single mother a lemon and got her coming out of pocket behind y’all indiscretions right before christmas!!! More

My daughter who is 20 and a first time car buyer chose this dealership to purchase a car with her boyfriend. Both having bad credit scores of low to mid 500s they were approved for a car that was around $ this dealership to purchase a car with her boyfriend. Both having bad credit scores of low to mid 500s they were approved for a car that was around $16,600.. They were talked into a $3,000 warranty on the car also and after taxes and fees the car was around $21,000. They used ever bit of money they had at $3,500 to put down so they financed the car (a 2017 Chevy Malibu) at 72 months and were given a whopping rate of 20.5 % interest. All for a car with over 107,000 miles on it. That’s right, a vehicle with over 100k miles which the total cost after all payments are made will be over $35,000. This is predatory lending in my opinion and taking advantage of naive young people trying to start their life. We’re disappointed that our daughter wasn’t more financially smart to not sign for such a rip-off financing but the salesman selling them this vehicle should’ve been more honest and let them know what they were possibly getting into. I have purchased a vehicle before from a David McDavid dealership and it will be my last one. More

I found the car I wanted (Subaru Outback) online through Edmunds. I negotiated the price via text and phone calls. I submitted the paperwork online and scheduled a time to come pick the car up. I was told t Edmunds. I negotiated the price via text and phone calls. I submitted the paperwork online and scheduled a time to come pick the car up. I was told that I would have to finalize the paperwork in person, and that it would take about 30-45 minutes, and that a finance manager would call me the day I was driving into town to solidify the paperwork. My husband and I had to make a 3-hour drive to get the car, so we were very motivated in making the in-person component as swift as possible. No one ever called me the day of. I tried calling three times and could never get anyone on the phone. Jesus (my salesman) finally did call me back and assured me that everything was still set and we were good to go. Our appointment time was confirmed. We showed up at our time and no one was ready for us. After 3+ hours of waiting and being moved from waiting area to waiting area, we were beyond frustrated. The finance manager did not have the paperwork ready; the temporary tags weren't printed and ready; it seems as if no one even knew we were coming. The finance manager told us that the case had been dumped on his desk and he had to research how to do the paperwork for out-of-state sales. That is inexcusable because we had an appointment, and I had completed all the paperwork online prior to showing up! I give them two stars because everyone was very friendly and they did work with me on the price of the vehicle. Other than that, the service at the location was horrible. We will be in the market for a car for our teenager in the next year, but I would never consider buying from this dealer again. More

Never buy a used car here. Horrible customer service, Hid problems with car from us problems with car from us More

Bought a jeep from maritza and garret (sales manager). They failed to disclose info on the vehicle. It was in an accident and had I known that I would have never traded my.perfectly good truck in for a je They failed to disclose info on the vehicle. It was in an accident and had I known that I would have never traded my.perfectly good truck in for a jeep that's been in and out of the shop since I've owned it (they sold it to me with electrical, front end, and transmission problems). I have never been burnt so bad in entire life. Also, when I post on their Facebook page, my posts instantly get deleted. Guess they can't handle being told they love to screw people. Wish they would've taken me out to a nice dinner before they bent me over. I 110% regret ever going there and honestly, I wouldn't recommend them to anyone. I wouldn't even look their way passing through on the highway. More

Placed an order for a used SUV on Wednesday night around 6:30. Before submitting my info and financing, I called the dealership to confirm it was still available. The person I talked to said yes, it was ava 6:30. Before submitting my info and financing, I called the dealership to confirm it was still available. The person I talked to said yes, it was available. I went ahead, submitted my paperwork and my financing was approved! Everything was green green on my side! I was super happy as this was my first time buying a vehicle. So Thursday morning, my dad picks me up and we head over. We knew things weren't good from the beginning. Godfrey met us at the front door and took us to his desk. He pulled up the vehicle and all the info. He walks away to go find the keys. Comes back, and nervously tells us "you know...the bank requires a $5,000 down payment?" I'm like yeah, I did all of that last night. He studders again and nervously says ok and walks away. I had a bad feeling after that. Things only got worse after that. Manager Jesse comes over and apologizes and tries to remedy by recommending a smaller SUV. I disprove and ask what happened to the SUV I put down on the night before. And he's not sure what happened to it. Says it was probably sold after I ordered it. So then we ask for a refund of the $5,000 and one of the managers tells us they can't refund it because it never transferred over. Well my receipt and bank account say otherwise. This was a very janky experience and it has pretty much scarred me. Not sure I will be buying a car for a while. I'm still waiting for my $5,000 refund. Stay away from these folks. Not a good feeling about them. More