David McDavid Honda Of Irving
Irving, TX
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AWESOME EXPERIENCE THANK YOU! I WILL RECOMMEND OTHERS TO YOUR DEALERSHIP ADDITIONALLY I DID NOT ENCOUNTER ANY PROBLEMS OR UNRESOLVED ISSUES. I WILL RECOMMEND OTHERS TO YOUR DEALERSHIP ADDITIONALLY I DID NOT ENCOUNTER ANY PROBLEMS OR UNRESOLVED ISSUES. More
I recently completed a service appointment at McDavid, a brand I have trusted for the past three years. Normally, the staff are very thorough in explaining all plans and discounts, but this time, I encounte brand I have trusted for the past three years. Normally, the staff are very thorough in explaining all plans and discounts, but this time, I encountered an issue. I was assisted by a representative named Jesse, who proposed several services I declined, choosing only an oil change. When I inquired about discounts and offers, he did not explain anything and questioned why he should give a discount, claiming I wasn’t using their services frequently. I then showed him a discount coupon I received on my phone, after which he applied the discount. I also noticed a message on my phone indicating additional discounts, which he did not mention. In the past, the staff explained discounts clearly and were very customer-focused. However, this experience was disappointing, and it has made me reconsider returning to McDavid. More
Extremely long wait, Associates not very knowledgeable. Frustrating experience. Even with appointment my vehicle was at this dealership for over six hours One of the services recommended should’ve be Frustrating experience. Even with appointment my vehicle was at this dealership for over six hours One of the services recommended should’ve been covered by Warranty, but the associate was not knowledgeable enough to check. When I pointed it out, he told me that I would receive a refund by a certain point, and that wasn’t the case… I’ve had to jump through hoops to speak with manager… with no luck. Going forward I will probably be taking my vehicle to a different dealership. Unacceptable service for the price paid More
I recently had a great experience at David McDavid Honda of Irving. From start to finish, the entire team was professional, helpful, and easy to work with. Our sales representative, Maritza Tamayo, was es of Irving. From start to finish, the entire team was professional, helpful, and easy to work with. Our sales representative, Maritza Tamayo, was especially outstanding—pleasant, knowledgeable, and truly went above and beyond to help us get the deal done. It never felt pushy, just supportive and focused on making sure we were comfortable with everything. The finance team and management were just as impressive. Everything was handled efficiently, clearly explained, and overall made the process smooth and stress-free. It’s clear that customer service is a priority here. I would absolutely recommend them to anyone in the market for a vehicle. More

