Dave Smith Motors

Excellent!!! Dave Smith Motors worked hard to earn my business and they delivered as promised! I will buy from them again and recommend them to my family and frie Dave Smith Motors worked hard to earn my business and they delivered as promised! I will buy from them again and recommend them to my family and friends! Great service! More

Excellent Experience and Great Customer Service! We had a great experience and it was very customer oriented. Our salesman Wes, was very personable and down to earth. Which we greatly appreciated! H We had a great experience and it was very customer oriented. Our salesman Wes, was very personable and down to earth. Which we greatly appreciated! He was very thorough on showing us our truck and their dealership departments. We left with great truck and sales experience. More

Excellent Experience and Great Customer Service! Our experience with all the Dave Smith employees that we had the pleasure to work with was just a Great Experience. Our sales person Makenna Pollard Our experience with all the Dave Smith employees that we had the pleasure to work with was just a Great Experience. Our sales person Makenna Pollard was committed to providing customer service from the very beginning to the day the truck was delivered. The accessories manager Noah Shaw was extremely knowledgeable with all the accessories from Ram, and I continue to contact him with questions and he too is committed to customer satisfaction. Our total experience with Dave Smith Auto was nothing less than a wonderful experience and we will do business again with them in the future, More

Great Experience Doug found a truck that met all of our criteria. He listened to our concerns and answered all our questions. He was very easy to work with and I wou Doug found a truck that met all of our criteria. He listened to our concerns and answered all our questions. He was very easy to work with and I would recommend him without hesitation. More

Great sales experience We went down to find a truck my son could afford and walked away with far more truck than he had imagined he could get, thanks to Sally's hard work on We went down to find a truck my son could afford and walked away with far more truck than he had imagined he could get, thanks to Sally's hard work on making a great deal for us. Everyone was great - helpful, knowledgeable, and friendly. We will definitely be back! More

Love my car, but the dealership leaves a lot to be desired! The salesperson was great to work with. The experience of picking up my car was something else. I had a long wait time between seeing my car and fin The salesperson was great to work with. The experience of picking up my car was something else. I had a long wait time between seeing my car and finishing the process. I was not happy that the dealership completed my paperwork 5 weeks prior to my getting the car because it was "in transit" when I agreed on the price and made a deposit. The dealership insisted on making the purchase completed on that day. When I visited the dealership to get my car, I didn't talk to anyone in finance so I left with questions about my payment which was due in 10 days. I had to sign documents saying the salesperson had gone through all of the features of the car, but I left with many questions and some things on the list were unexplained. I had to sign a survey that was already completed for me with all "10s", even if I didn't agree with them. This is the only chance I have of expressing my frustration and concerns. We will see if they even post this review. More

Great place I had a pleasant experience buying a new truck for once. Everyone was very nice helpful and knowledgeable. It was a very speedy process even when they I had a pleasant experience buying a new truck for once. Everyone was very nice helpful and knowledgeable. It was a very speedy process even when they were very busy helping others. More

Best...and WORST...car buying experience I've had This was one of the best experiences I've ever had buying a new car in terms of price and the ease at which the deal was negotiated and finalized. The This was one of the best experiences I've ever had buying a new car in terms of price and the ease at which the deal was negotiated and finalized. The salesman went out of his way to find me every discount imaginable. There wasn't a lot of back and forth between salesman and managers. I basically told them where I needed to be and wound up with an even better price than I asked for. BUT... The sales process was excruciatingly long. The sales people are required to do the legwork that other, entry-level type employees (ie: what used to be called "lotboys") or administrative employees could have done. I made an initial trip (about 265 miles round trip from home), found a truck, made a deal and placed a security deposit on the truck. I needed to come back later to finish the deal. The following week I called DSM and told them when my wife and I would be there, I had financing arranged and told them I would be pressed for time. I asked that my new car be prepped and ready to go when I arrived. That gave them 2.5 hours to get it ready. When my wife and I arrived at 11am not only was the truck not ready, I was told it had been damaged on the lot. So, we had to start over from scratch in selecting another truck. We did. It took about an hour. From that point we waited, waited, and waited some more. Finally the deal (basically the same as before) was prepped but they had the wrong number for my trade. That took almost 2 hours to resolve. One issue after another with the administrative side of the deal. Finally we got into finance. I had to listen to over a half hour of sales pitch on extras (extended warranty, GAP insurance, etc) that I was adamant I didn't want and didn't buy. On the plus side, the finance manager not only got a rate that matched my prearranged financing but beat it. So I was happy about that. At some time after 6:30pm the truck was ready. Except that it had been scratched in the shop while having a tire/wheel balanced. So we had to wait for that to get buffed out. It looked great when done. We were able to head home at around 7pm. So...best car deal I've ever had in terms of price paid. Worst car deal I've ever had in terms of the hassle of actually getting the car off the lot and home. We did ask to speak to an upper-level manager and he gave us lip service about how sorry he was for the troubles we had, blah, blah, blah. He did offer to comp the lunch my wife bought for us at a local restaurant. So, again, another good point but hardly enough for me to ever even consider buying another car there. All things considered, go to DSM for a great price. Don't go to DSM if you want the "hassle free" buying experience they advertise. More

Great Experience! The process took a little while but it was well worth it! I love my new truck! Great sales staff! I would recommend to others! The process took a little while but it was well worth it! I love my new truck! Great sales staff! I would recommend to others! More

Best experience I have ever had buying a vehicle. I got a quote online from Levi, a followup call, and no pressure during the process. Sonny stepped in on Levi's day off and I was in/out of the dealer I got a quote online from Levi, a followup call, and no pressure during the process. Sonny stepped in on Levi's day off and I was in/out of the dealership in about an hour and a half and on the road with my new rig. No up selling, gimmicks or surprises. I am pushing 70 years old and I have never had a better experience buying a vehicle. More