Dave Dennis Chrysler Jeep Dodge Ram

No parts!!! I needed an O2 sensor for my Dogde Ram truck. I brought it in to the dealer to get it fixed and was told there were no sensors available. We made a fe I needed an O2 sensor for my Dogde Ram truck. I brought it in to the dealer to get it fixed and was told there were no sensors available. We made a few calls to part dealers and we were told the part was available there, but not at Dave Dennis. Dave Dennis told us there were 3,000 parts in back order and to stand in line like everyone else. Our truck stayed in the dealer lot for 7 weeks! Very poor and slow service. More

Dave Dennis screwed over a war veteran I bought a car brand new from them my first day back from deployment and within 30k miles the car broke down completely and they had me jump through h I bought a car brand new from them my first day back from deployment and within 30k miles the car broke down completely and they had me jump through hoops to provide paper and in the end they said they couldn't help me and I was out of luck. More

BEWARE bait and switch scam artists I called in before going to the dealership asking about the sale on 2015 chrysler 200's and Aaron asked me questions to see what rebates I would quali I called in before going to the dealership asking about the sale on 2015 chrysler 200's and Aaron asked me questions to see what rebates I would qualify for, he said the only rebate I would not qualify for was the $500 military since I am not in the military which was fine by me I understand that. I asked him if I could get the online price and the 1.9%apr for 84 months before coming into the dealership. He say said yes they can combine the deals together since it is the end of the month and they are trying to reach their numbers. Well when I got in there I was bounced around to a few different people until I was working with a new car manager. That is when they showed their true colors. Turns out not only did Aaron lie about all the rebates that I would get, they also could not combine the rebates with the 1.9apr, don't waste your time with lying crooks like this. They tried to lower the price a little more on the car still was not the online price they listed (I am not including the military discount), not to mention they still would not give me the price promised to me over the phone and the apr promised to me. They should be held accountable for the promise deals that they make over the phone it is ridiculous that I waste my day (it took them 3 hours to help me). My advice is to find a dealer who will not lie to you just to get you in the door and try to rip you off. These scam artists deserve to be fined for how they conduct business. More

lemons for sale I purchased a Dodge journey and with in a few days of purchase, the car makes a screeching noise when I turn it over. Because the used car was still c I purchased a Dodge journey and with in a few days of purchase, the car makes a screeching noise when I turn it over. Because the used car was still covered under the factory warranty and I also purchased additional bumper to bumper warranty, I assumed the issue would be covered. I have never been so wrong in my life. I was told that the noise, which sounds like a woman screaming, was part of the normal operation of the power steering pump. Maybe you think it is acceptable for your card to scream at you when you turn it on but, that is not acceptable to me. Less than a week after the purchase of my vehicle, which has well under 50,000 miles, I will be contacting the Better Business Bureau. I have purchased numerous cars used and brand-new and never had such a disappointing experience. I don't care where else you go just don't go to Dave Dennis unless you are in the market to get ripped off. More

Moronic Buyer beware! They have a personable sales staff but their service department is downright shady. They quoted me nearly $1200 worth of repairs my Je Buyer beware! They have a personable sales staff but their service department is downright shady. They quoted me nearly $1200 worth of repairs my Jeep Liberty "supposedly" needed - none of which was covered under the warranty. I took it to a local mechanic for a second opinion - turns out I just needed a tune-up. I took the vehicle in for a warranty repair and they made the problem worse. Water leaking on the passenger floorboard is now a completely soaked headliner, a moonroof that has had the seals replaced 8 times, and water drops pouring in to the vehicle in the rear compartment. Each time I have taken it in the problem gets worse and they get more obnoxious to deal with. Their advice to me: don't park it anywhere that debris could fall on the car, don't use a car wash, and don't park it on a hill (seriously?) - in other words, don't drive it when it's raining and keep it covered so the water can't get in - only drive the car when it's sunny out. More

Service Center Horrible Never take car here for service unless you can spare a day without your car. Techs slow and lazy, was told that doing something would take to much ef Never take car here for service unless you can spare a day without your car. Techs slow and lazy, was told that doing something would take to much effort so just afford a refund. Routine service also takes hours techs take hr a oil change and all go on break at the same time. Will never recommend for car service. More

DO NOT USE THIS SERVICE CENTER! I took my Jeep Patriot with 40k miles, less than 2 years old into this service center. It started making a whining noise, that I initially thought wa I took my Jeep Patriot with 40k miles, less than 2 years old into this service center. It started making a whining noise, that I initially thought was the trans. Dave Dennis service told me it would cost an ungodly amount (150.00 I think) to just diagnose the problem, but if if they determine it's something the extended warranty would cover, the diagnostic fee would be covered as well. I was on my only week long vacation of the year from work. This place took 2 days to diagnose that the wheel bearings were bad, and although the bearings themselves, were covered, I needed $500 worth of addition parts/labor that would not be covered. I was NOT offered a rental at any time. It took another 2 days to finish the work, so my entire vacation was spent car-less, at home. I received my Jeep back, and reviewed the charges. They had charged my extended warranty service for a rental car that I never received!! I was shocked!! Needless to say, these folks are fraudulent! I highly recommend keeping your vehicle away from this service group. More

My buying experience at Dave Dennis was the best that I have ever had. Everyone I worked with was nice friendly and didn't give me any BS. Dave Dennis has the best and most selection of Jeep then anyone have ever had. Everyone I worked with was nice friendly and didn't give me any BS. Dave Dennis has the best and most selection of Jeep then anyone in the Dayton-Cincinnati area. Also If you want a Jeep that has a lift on they will do that as well. More

John Gruza was our salesman and he was more than wonderful to us. He did all he could to help us make the best deal possible so we would be a contented buyer! He was patient and kind and answered a wonderful to us. He did all he could to help us make the best deal possible so we would be a contented buyer! He was patient and kind and answered all our questions without getting impatient and then helped us move into our new car even though he was off the clock for more than an hour! Billy Sutterlin is the Sales Manager and he treated us like family! He made sure we got a good deal and took the time to answer all our questions and we had many! We turned in our Chevrolet Traverse which was also a lease and he took care of all the paperwork for us on that as well. Some weeks later Ally sent us a letter requesting a payment so when I called and talked to Billy he followed up for us and then got all the paperwork straightened out with Ally so we no longer had any obligations to them. When we finished our deal on our beautiful new Durango, the gentlemen, Jerry, who handled all the paperwork we had to sign for the contracts was absolutely the best guy ever. He quickly went through all the paperwork and explained every single number without trying to sell us a bunch of stuff we didn't need nor want. I have never had these contracts explained for us as easily and clearly as possible. We would absolutely recommend this dealership and these three guys to any and all of our friends and family!!! Thanks so much Dave Dennis, John Gruza, Billy Sutterlin and Jerry!!! More

went to dealership with 09 sebring, front drivers seat wouldn't move, diagnosis was seat adjustment frozen, needed new adjustment assembly. cost 1600 for parts, charged 95 dollars for diagnosis, took to a wouldn't move, diagnosis was seat adjustment frozen, needed new adjustment assembly. cost 1600 for parts, charged 95 dollars for diagnosis, took to another mechanic who fixed by lubricating adjustment assembly, cost 120.00. Called dave dennis service to tell them diagnostic was wrong and would like refund of 95.00 for wrong diagnostic, was told not their policy. if they had done work , this would have included in price. So if they had charged me over 1600.00 for wrong fix to problem, I guess I should have been happy with wrong diagnostic and the 95 dollar charge for being so. The young man I spoke to in service dept. was stuck in middle, as manager would not speak with me. so I understand not his fault. I have owned 5 dodge or Chrysler vehicles for the last 30 years, but wil not buy another. More