Dave Dennis Chrysler Jeep Dodge Ram

Very poor service dept and poor response from sales When I picked up my car(2016 Challenger Scat Pack in July we could not find the 2nd key so they told me when I bring it in for service we will give it When I picked up my car(2016 Challenger Scat Pack in July we could not find the 2nd key so they told me when I bring it in for service we will give it to you then. Well now they say they cant find any notes and they will not give it to me. I had my car there for 10 days waiting on John Russo and JB. Between me and the people I sent there we bought over $500,000 in vehicles in 2 years. I am not sure what happened to this place but they are going down hill fast...maybe some one bought hem,,,maybe a pay structure change...not sure but they lost a great customer with me. I bought 4 new 2500 cummins trucks plus 2016 Scat pack. My two other friends bought 4 Rams also. I guess we are all going to Lebanon Jeep Dodge. More

Failed to assist in a new problem Check engine came on in my newer Ram 1500 on an early Thursday afternoon. Service department refused to visit the problem until the next week. Guess I Check engine came on in my newer Ram 1500 on an early Thursday afternoon. Service department refused to visit the problem until the next week. Guess I'm supposed to drive in a vehicle with a potential preoblem all weekend since they can't seem to make room for a quick computer check. Pretty poor service seeing how many vehicles we have purchased through this dealership. More

Sold me wrecked New Truck!!! Ordered a new 2016 Ram 1500 R/T from Dave Dennis. Shortly, after taking delivery a buddy noticed a rust spot on my fender. Come to find out everythin Ordered a new 2016 Ram 1500 R/T from Dave Dennis. Shortly, after taking delivery a buddy noticed a rust spot on my fender. Come to find out everything but the bed had been repainted. I called my sales person(Ben) and left a message wanting answers and never got a call back. I then called again and got transferred to a sales manager same result...nothing!!! I then had to get the manufacturer involved. I now have multiple areas of rust and paint flacking off my NEW truck. I live in Indiana and ordered it from them because they were my hometown dealer and i thought i could trust them. I WAS VERY WRONG. Chrysler ended up having me drive it all the way back out there just to be surrounded by five or 6 employees and be treated like a criminal. They acted like i wrecked!!! Now I'm months in this ordeal. I finally got the manufacturer to put pressure on them and it was discovered it was wrecked in transport. I took it to a local Chrysler body shop and got an estimate for over $8600 to repair. Now i have a brand new truck that i have had for approx. 6 months that has 1800 miles just collecting dust and costing me money. This is my 6th new or newer Chrysler product since 2011 not exactly the customer service you would expect. I have given them months to make it right. My next email is to the attorny general. More

A very pleasant and helpful visit. Jason and Matt were very helpful in finding me exactly what I wanted. I will continue to buy my Jeeps at your dealership. A very good experience. Jason and Matt were very helpful in finding me exactly what I wanted. I will continue to buy my Jeeps at your dealership. A very good experience. More

Bought 2 trucks within 31 days....due to loss of 1st one.. We purchased a new truck from Adam, but within 3 days of purchase it was totaled in a freak accident. So..as the insurance game started to wind down We purchased a new truck from Adam, but within 3 days of purchase it was totaled in a freak accident. So..as the insurance game started to wind down I contacted Adam again to see if he'd find me another truck and come in at a price better than previously. I also contacted several other local dealerships and Dave Dennis was the only one, besides a Cincinnati dealer, who would negotiate reasonably on price. Throughout the arduous process of dealing with insurance the gentlemen at Dave Dennis were very professional and helpful. Once Adam found us another truck...got it on the lot, we arranged a time to come and sign the papers and we were good to go. More

Great Experience This is our second time buying from Dave Dennis and we had a great experience both times. Adam was great, I went in with an idea and he helped me walk This is our second time buying from Dave Dennis and we had a great experience both times. Adam was great, I went in with an idea and he helped me walk out with something better than what I had in mind. Great service and the DocuPad makes the paperwork run a lot smoother. More

Best buying experience I have ever had The sales staff was great no pressure but they worked hard to get us a great deal when we were ready.they were very friendly and helpful . The sales m The sales staff was great no pressure but they worked hard to get us a great deal when we were ready.they were very friendly and helpful . The sales manager was also great and easy to work with. More

Amazing Dealership! After looking for a new Jeep Grand Cherokee, I was recommended to look at Dave Dennis. I was very impressed with the inventory and entire facility. Th After looking for a new Jeep Grand Cherokee, I was recommended to look at Dave Dennis. I was very impressed with the inventory and entire facility. There were two salesmen working together to help me which I thought was nice. They really took the time to understand what I was looking for, what I could afford and ultimately they found exactly what I wanted! They were very helpful in explaining all the features of the vehicle. I would absolutely recommend this dealer and already have to a girl at work! Thanks again Billy and Kody!! More

Excelent customer service Tom Wrenn provided top of the line customer service with the purchase of my ram truck. Very patient not pushy like a lot of car salesmen. Tom Wrenn provided top of the line customer service with the purchase of my ram truck. Very patient not pushy like a lot of car salesmen. More

Bought a great ram sport I bought a ram sport here. The staff was very knowledgeable and patient with me. I couldn't make it in until 30 minutes before they closed. They ended I bought a ram sport here. The staff was very knowledgeable and patient with me. I couldn't make it in until 30 minutes before they closed. They ended up staying open 2 hours after closing time to accommodate me. Great experience. More