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Dave Dennis Chrysler Jeep Dodge Ram
Dayton, OH
261 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 261 reviews
December 15, 2017
Excellent experience. This was the 4th vehicle we have purchased from Dave Dennis and each time the shopping experience was great and gets better. We have worked with Dave This was the 4th vehicle we have purchased from Dave Dennis and each time the shopping experience was great and gets better. We have worked with Dave Davis prior to him moving to Finance and met JB & Ali Davis this last time. All were very helpful and knowledgeable. We end up having a "good time" while processing was being done to get us the vehicle we needed. More
by Theresa
Employees Worked With
Ali Davis, JB Davis, and Dave Davis, Jason Bergman
December 05, 2017
Wonderful dealership I bought my dream car over the phone! I’m from Oklahoma, but the Dave Dennis dealership had the car with the right price!! Lois couldn’t have made it I bought my dream car over the phone! I’m from Oklahoma, but the Dave Dennis dealership had the car with the right price!! Lois couldn’t have made it any easier!! More
by Mimi
Employees Worked With
Lois
December 01, 2017
2018 Jeep Wrangler The whole process of buying our new 2018 Jeep Wrangler.....was awesome! Fast, smooth, no glitches. The salesman and staff there, were great in making The whole process of buying our new 2018 Jeep Wrangler.....was awesome! Fast, smooth, no glitches. The salesman and staff there, were great in making it a smooth process. Very courteous and knowledgeable staff! We highly recommend them!! More
by Christina Hall
Employees Worked With
Ethan
November 27, 2017
Horrible Experience - Held Car Hostage Took my Jeep in for a Warranty covered repair. Approved the repair around 9am, was they called the warranty company and told my warranty deductible wa Took my Jeep in for a Warranty covered repair. Approved the repair around 9am, was they called the warranty company and told my warranty deductible was $250; I was also told my car would be ready between 4 and 5pm. At 5:30pm I texted my service advisor Cephus asking for a status update. I was told it was ready and they were waiting on the warranty company to pay them. I headed over to the dealer and at around 6pm maybe 6:30 the man at the service desk said I couldn't have my car because the warranty company hadn't paid them and it was a "significant" portion of the repair. I've worked with many dealers and my ex-husband works for a dealership, this should never happen, they get a confirmation number and payment can take up to a week. They had all of my contact information and could have easily come after me if the well known national warranty company hadn't paid them. The next morning at 7am they said I could have my car and my deductible was actually $200. When I looked at the bill the total work was $358. How is $158 from a warranty company "significant"???? I paid more than they did. Poor service, crappy people, they will refuse you access to your own property even when you are fully capable of paying what you are actually responsible for. NEVER GO TO THIS DEALERSHIP!!!!! Even other GM's at other dealerships are shocked at their behavior and treatment of this situation. THEY ARE CROOKS AND THIEVES!!!!! I would rather go to Cincinnati for a repair then EVER go back! STAY AWAY!!!!! More
by LittleSere
Employees Worked With
Cephus
November 26, 2017
Happy new Ram 1500 owner Traveled from Indiana to purchase our new Dodge Ram based upon a referral. First contact was made by phone and followed up with emails. Information we Traveled from Indiana to purchase our new Dodge Ram based upon a referral. First contact was made by phone and followed up with emails. Information we requested was done in a very timely and professional manner. We drove to Dave Dennis dealership based upon the GREAT customer service we had received. The truck was ordered and the communication from time of our order to the final delivery we were very impressed with. On the day we picked up our new truck the experience was the best we have ever had, and we have drove and purchased trucks from various dealerships since 1997. The dealerships show room has a very friendly feeling when you walk in, we was greeted and made to feel welcome. The truck was delivered to us in a very prestine condition. The loan proces was handled in a very professional manner and the information provided for the warranties was very helpful. A big “thank you” to your team for a wonderful experience. More
by Ram1500
Employees Worked With
JB Davis, Brook (sorry don’t remember her last name) Rob Dickison
November 25, 2017
TRUE EXCELLENCE!! THE DEALERSHIP'S SALES STAFF ACTED IMMEDIATELY FULFILLING MY REQUEST. THEY FOLLOWED THROUGH ON EXACTLY WHAT THEY PROMISED. EXCELLENT INTEGRITY. I HIGH THE DEALERSHIP'S SALES STAFF ACTED IMMEDIATELY FULFILLING MY REQUEST. THEY FOLLOWED THROUGH ON EXACTLY WHAT THEY PROMISED. EXCELLENT INTEGRITY. I HIGHLY RECOMMEND THEM FOR YOUR VEHICLE NEEDS. More
by Bill46901
Employees Worked With
AARON, JB
November 21, 2017
Mr Zimmerman Helpful and Courteous Mr. Aaron Zimmerman was helpful, patient and courteous and the visit and buying experience was painless. It took less than hour to get through the wh Mr. Aaron Zimmerman was helpful, patient and courteous and the visit and buying experience was painless. It took less than hour to get through the whole process More
by Liz
Employees Worked With
Zimmerman, Aaron
November 14, 2017
Safety issue with Ford Fusion Service center didn't pinpoint the problem they however worked with me and the dealership to work out a solution. Very understanding and helpful serv Service center didn't pinpoint the problem they however worked with me and the dealership to work out a solution. Very understanding and helpful service department and dealership. More
by Miller7286
Employees Worked With
John, Eric, and service dept.
November 13, 2017
Extremely easy buying experience I live almost an hour away. Called the dealership and spoke with Lois on Saturday afternoon. We spoke a couple times before Sunday afternoon before I I live almost an hour away. Called the dealership and spoke with Lois on Saturday afternoon. We spoke a couple times before Sunday afternoon before I made the drive up. By the time I made it to the dealership all of the paperwork and vehicle were ready to go. The process was very smooth! Lois and Tom were great More
by bRadley11
Employees Worked With
Lois (salesperson) Tom (finance)
November 07, 2017
Fabulous! Went over and above our expectations!! Finally a dealership that gets it! What a breath of fresh air to have found Dave Dennis. Great inventory and Eric and Pat are absolutely wonderful!! I Finally a dealership that gets it! What a breath of fresh air to have found Dave Dennis. Great inventory and Eric and Pat are absolutely wonderful!! I can not say enough about them and the service we received from them. I usually dread the dealing with salesmen and the hassle of buying a vehicle but WOW it could not have been a more pleasant experience. All I can say if you are reading this looking for a reliable, well mannered, get it done type of a dealership that makes you feel confident when you pull away that YES you made the right decision to purchase from them. I can not Thank them enough. Thanks Again Guys :) More
by aqhajo
Employees Worked With
Eric & Pat the used auto managers.
