Dave Cross Motors Inc

Anti-Service The worst experience ever! I went to the dealership to find out how they would replace the silver trim on my door that had faded to a whitish haze. I The worst experience ever! I went to the dealership to find out how they would replace the silver trim on my door that had faded to a whitish haze. I was met by a younger service writer (who's name I did not catch) he stated that because I bought the car at Car max that I should return it to Car max to see what they would do. To which I replied "but it is a Buick and only has 19,000 miles on it" said very sternly as I felt I was being pushed down the road. He responded by getting Gene White (the Service Director) who proceeded to blame first Car max for burning it with a chemical. Then when I told him that it was not that way when I bought the car he proceeded to blame me for the "damage". Finally I stated "how much for the part and the installation?" He continued to argue if the part was defective or not by using an example of "if your windshield got a crack would that be defective" to which I responded that is not the same thing and he continued to argue doing his best to get me angry. After that I asked one last time "how much for the part and the installation" to which he replied "I won't sell you it go somewhere else". At the end of the conversation he stood in the door of my car and continued to berate me until I stood up and told him that he best step back. I love my car and am unbelievably happy with everything that has transpired since I purchased it, however Gene is a rude instigating man that should be given a position with little or no contact with people. More

Great Sales Service We searched online for the particular car we purchased. Dave Cross Motors had it. Don Paddock was very helpful, pleasant and knowledgeable about the We searched online for the particular car we purchased. Dave Cross Motors had it. Don Paddock was very helpful, pleasant and knowledgeable about the car. Even though this is a Buick GMC dealership, the car we wanted was a Cadillac CTS and it was at this dealership. The sales and finance experience was great, not too lengthy and not too pushy. We would come back to this dealership. More

No pressure buying experience Richard Hill was very patient with me. Listened to all my concerns in buying a new truck and allowed me to make my own selection. He answered for all Richard Hill was very patient with me. Listened to all my concerns in buying a new truck and allowed me to make my own selection. He answered for all my questions, and explained every detail and options on all the trucks I looked at. I never had a better buying experience and would highly recommend Dave cross dealership to any one considering buying a used or new vehicle. More

A good place to buy Don was very helpful with me and my wife while we were looking for a new truck. He answered all our questions and gave us a good deal on a new GMC. Don was very helpful with me and my wife while we were looking for a new truck. He answered all our questions and gave us a good deal on a new GMC. He also has called to check if I needed anything or had any more questions. He's the first salesman to do that and I have bought several new cars and trucks. I would recommend this dealership to anyone. More

Don Paddock Don worked with me throughout my whole SUV buying experience, I contacted him by internet first, and he got right back to me. I had a lot of "specific Don worked with me throughout my whole SUV buying experience, I contacted him by internet first, and he got right back to me. I had a lot of "specific needs" in a vehicle that he helped me find, he even scoured the nation to order in the exact SUV that I wanted!!! It was really a quick and easy experience thanks to Don and Dave Cross. They are such nice people there. I would totally recommend buying your next vehicle at Dave Cross and ask for Don! More

Definitely recommend - 2nd vehicle purchased from them They made me feel welcome and treated me fairly. This is the second vehicle I purchased from them, and I'll go back again for my next vehicle. They made me feel welcome and treated me fairly. This is the second vehicle I purchased from them, and I'll go back again for my next vehicle. More

Great overall experience, couldn't be happier I could not be more pleased that I decided to go with Dave Cross Motors to buy a vehicle. I had been looking for a used Chevy Silverado, and I found o I could not be more pleased that I decided to go with Dave Cross Motors to buy a vehicle. I had been looking for a used Chevy Silverado, and I found one online that they had the exact model/trim/features I was looking for, so I decided to go give it a look. Not only was the truck in beautiful condition, the salesmen and finance manager (Sam, Gary and Justin) were some of the nicest people I have ever worked with. I was approached with a smiling, friendly face, and I instantly had the feeling that they were not trying to pressure me into buying anything. I went there near close one night and as I was walking away, Gary had just said "Come by tomorrow and give it a test drive. If you like it then maybe we can make a deal. If not, then that's okay!" Right then I knew that they were not one of those dealerships that are pushy and just trying to make a sale. So I came back the next day and worked with Sam and Justin on making a deal after test-driving the truck, and they were very honest, caring people. I ended up making a deal the next day. I cannot say enough good things about my overall experience of buying my first truck. I recommend this dealership to anyone looking for a new or used car with great, professional and honest people. In the future when I need to get a new vehicle, Dave Cross is first on my list. More

I have bought over 30 cars in my lifetime. By a long shot Dave Cross Motors made my auto purchase the easiest I have ever made. No stress and no pushy sales. Sonny Page did a top notch job selling us our GM Dave Cross Motors made my auto purchase the easiest I have ever made. No stress and no pushy sales. Sonny Page did a top notch job selling us our GMC Terrain. Great personality and made sure we got the car we wanted and the payment we could afford More

Wonderful experience! No pressure. The knowledgeable staff was forthright and courteous. Will definitely return for my next vehicle. This is the way car buying should be. staff was forthright and courteous. Will definitely return for my next vehicle. This is the way car buying should be. More

We just purchased our second car from Dave Cross Motors in Lee's Summit. The friendly staff is great and they work with you, and do not pressure you to buy something your no sold on. They are knowledgable in Lee's Summit. The friendly staff is great and they work with you, and do not pressure you to buy something your no sold on. They are knowledgable and courteous and I will definitely go back again in the future! Purchasing our 2nd car from them was easy, and there was no stress involved. They are upfront and honest and I could not ask for a better sales person Sunny Paige! Thanks again ... More