Purchased a new Sierra 1500 a Dave Cross and had a great experience. Kynan Ramsey did a wonderful job selling the truck and making a good deal we are very happy with. Kynan spent a great deal of time covering all of our concerns and making it a great buying experience.

I have now purchased two 2500 HD Denali trucks from DaveCross. My wife and I like to shop our options and after doing so, we always come back to Dave Cross for out Vehicle. Other dealerships didn't want to listen or tried to push me in another direction. The Dave Cross team listened to the wife and I and got us what we wanted. I would recommend you stopping by Dave Cross Motors the next time you are looking for a new or used vehicle.

Unfortunately you have to give at least one star to write a review. My experience equal zero stars for the predatory repeated practices by this service department. My experience with this dealership service department has been beyond the worse. Reading the other reviews confirmed my thoughts that they have inexperienced technicians, do not care about the customers and intentionally prey on inexperienced customers. I too brought my vehicle here seeking guidance due to complications with my vehicle. I also was misdiagnose after originally requesting a diagnosis check to determine the cause of the issues I was experiencing. I spent $2500 only to pick the vehicle up and experience worse problems than before including a check engine light. To then return the vehicle get another diagnosis that was not apart of the original diagnosis. Then to have my vehicle sit on their lot for two months. Meanwhile I believed repairs were underway to later learn no repairs had been completed or even started. Although the last conversation with the service department was authorizing completion of the work because I need my vehicle. Then to get a call a week later the day before pick up $480 more repair work needed to be completed. I agree to that work and then the day of pick up the following week again another call now an additional $1900 - $2500 more repairs need to be completed. Based on other reviews I’m not alone in this. It appears to me this is the common practice for this service department. They misdiagnosed your vehicle repairs causing further damage and or worsen the problem then charge you to fix it with no compensation for their negligence or lack of knowledge. I have also experienced horrific customer service from Dave Cross and Kerri who are the leadership of this service department. This is disgusting that a business would continue to operate with these unfair practices and treatment of their customers for years without any recourse. There has to be laws again predatory auto service departments like Dave Cross Motors.

Customer service is very poor and GM doesn’t even care , took my trk to get repaired took them serval months to get right and never did only for me too get angry then got my money back without so much as an apology!

Horrible place to service your vehicle. Took over 2 hours for an oil change. They told me it was almost done twice, and then waited another 30 minutes why they are lunch. Never bring you car or buy a car here.

Do not trust this dealership. Was in the middle of negotiating a new GMC over the phone when the dealer went silent for an hour. I assumed they were trying to hammer out the small details...nope. They were selling the vehicle someone else, using my deal as leverage. No communication with me at all. Stay away from Dave Cross Motors