Darrell Waltrip Honda
Franklin, TN
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691 Reviews of Darrell Waltrip Honda
Great sales staff that worked with us as well as a smooth process of our purchase. Thorough explanation of vehicle features as well. process of our purchase. Thorough explanation of vehicle features as well. More
The team at Darrell Waltrip Honda is the absolute best. I have never had a better experience purchasing a car. My sales rep, Doug, guided me through the entire process and had the patience of Job as I aske I have never had a better experience purchasing a car. My sales rep, Doug, guided me through the entire process and had the patience of Job as I asked a million questions. I'd recommend him to anyone looking for a new or used car. And Quanda in the finance department made the "paperwork" process so easy. I encountered at least a dozen staff members during my visits, and every single person smiled and engaged me in conversation to make sure I had what I needed. If you need a car, you are in good hands with Darrell Waltrip Honda. More
This purchase started after I submitted an inquiry regarding one of the cars they had listed online. I was promptly contacted back by a salesman named Daniel. He was extremely professional and was eag regarding one of the cars they had listed online. I was promptly contacted back by a salesman named Daniel. He was extremely professional and was eager to help answer my questions. We discussed that I live in North Alabama and would be driving over 2 hours to purchase the car, so I wanted to have everything agreed upon before making the trip. He included his Sales Manager in the conversation and we were able to agree upon a price. They immediately pulled the vehicle to hold it until I arrived knowing it would be late in the afternoon before I could make the trip. They did not require any deposit and fully understood that I would make the final decision on purchasing once I drove the car and did my inspection. Daniel had an emergency come up and notified that Richard would be assisting me when I arrived. Richard was also extremely professional and was able to answer the question specific to the car when I arrived. The car was exactly as described online without any surprises. The entire process was great. Nick in finance was also extremely helpful. I’m so glad I made the drive because the customer service throughout the entire buying process was amazing. I can’t recommend them all enough. More
This dealership has helped me more then I could imagine. Once I got Hannah on the phone to get an emergency service appointment everyone helped. I have had a lot of problems with the Encore I got 5 mo ths a Once I got Hannah on the phone to get an emergency service appointment everyone helped. I have had a lot of problems with the Encore I got 5 mo ths ago and with the help of the Honda team, I left a part of the Honda family. More
From start to finish, everything was seamless. I appreciate the team helping me purchase my first new vehicle. I appreciate the team helping me purchase my first new vehicle. More
I drove onto this dealership in June 2024 knowing we wouldn't be buying a car until Aug. The salesman,Feras Abdelhadi came to help my daughter and I. He allowed us to test drive several options. He was wouldn't be buying a car until Aug. The salesman,Feras Abdelhadi came to help my daughter and I. He allowed us to test drive several options. He was incredibly patient with us and NOT PUSHY AT ALL. Being in sales for over 25 years myself, I know every sales "talk/technique". After we were done testing the cars. I explained to Feras to not call me till July that if he didn't respect me that I would not be returning. He completely listened and respected me. Today, after 7 hours of driving many options and negotiating. Again, he was so extremely patient, NOT PUSHY, we purchased a CRV through him. I had called over 50 dealerships from Texas to Florida looking for the best deal. He won my business not just with the best deal, but his amazing service. If you are looking for a car salesman who cares without the "PUSHY, annoying sales technique" Go to Feras at Darrell Waltrip. You will not be disappointed if you HATE car shopping. He does make the experience as best as possible. I promise is he not like the typical salesman he is so great as his job! More