Darrell Waltrip Buick GMC
Franklin, TN
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Bought A Car-Felt Like Family Lawrence, Tay, Receptionists, Service Technitions, - made us feel welcome and were helpful in finding the vehicle I needed. No pressure whatever!!!! Lawrence, Tay, Receptionists, Service Technitions, - made us feel welcome and were helpful in finding the vehicle I needed. No pressure whatever!!!! Very fair! Maximum Satisfaction! More
Pleased Very pleasant and friendly. Kirsten helped me on line. Then Bob took care of me at dealership. He listened and didn't attempt to steer me in his desir Very pleasant and friendly. Kirsten helped me on line. Then Bob took care of me at dealership. He listened and didn't attempt to steer me in his desired direction, but went with what i asked for. That was not what i experienced elsewhere. Quite pleased overall. More
Helpful but not overselling We visited several dealers where we felt they either didn’t care about what we wanted at all or they were willing to harvest a kidney to get a deal do We visited several dealers where we felt they either didn’t care about what we wanted at all or they were willing to harvest a kidney to get a deal done for a car we weren’t really looking for. Our experience with Darrell Waltrip Buick was not so. Out salesperson, Bob, was extremely attentive and courteous and he actually listened to what WE wanted rather than telling us what to want. we are very happy with our new Buick Enclave and would recommend the dealership or the salesperson to anyone! More
Buick Envision Purchase Was pleased with maintenance from this dealership so decided to shop for new car. Salesman was knowledgeable and responsive without being overbearing. Was pleased with maintenance from this dealership so decided to shop for new car. Salesman was knowledgeable and responsive without being overbearing. Located the car I wanted within 2 days and finalized the purchase in 3. All discounts applied and I left with the car I wanted feeling like I got a good deal. More
Overall pleasant car buying experience I decided to go car shopping on New Year's Eve. Unbeknownst to me, it is one of the busiest sales days of the year. Despite the hustle and bustle arou I decided to go car shopping on New Year's Eve. Unbeknownst to me, it is one of the busiest sales days of the year. Despite the hustle and bustle around the dealership I never once felt ignored or overlooked. The salesman was very attentive and accommodating. I did have to wait 2.5 hours before I was able to see one of the gentlemen in financial and complete the buying process. However, my salesman and the sales manager periodically checked on the status of my place in line and kept me informed. I was made to feel like a person and not just a sales statistic. More
Very easy I negotiated and purchased my truck online. I had done a lot of research on the specific vehicle I was after, as well as looking at reviews of local d I negotiated and purchased my truck online. I had done a lot of research on the specific vehicle I was after, as well as looking at reviews of local dealerships online re sales and service satisfaction. Bob was very reasonable and easy-going to work with. The truck was delivered as promised. Tuan was also very pleasant to work with. Not the usual “closer approach” I have experienced in the past. More
New car purchase made easy We typically avoid dealerships for our car purchases. Today we tried it (due to dealer incentives) and left the lot with the car we wanted at a great We typically avoid dealerships for our car purchases. Today we tried it (due to dealer incentives) and left the lot with the car we wanted at a great price. Hendricks motors and our salesman, Bob, did a great job for us. Thanks for giving us the experience we’ve missed st other dealerships! More
New Car Lease Could not ask for any better of service and knowledge of what we wanted in a new vehicle. Bob, Dallas and Calvin were all awesome to work with and we Could not ask for any better of service and knowledge of what we wanted in a new vehicle. Bob, Dallas and Calvin were all awesome to work with and we will definitely recommend DW GMC to all of our friends. More
good experience Bob Lang was honest, efficient, and friendly. I recommend him highly. The vehicle was priced competitively, and there was no pressure to buy. Good exp Bob Lang was honest, efficient, and friendly. I recommend him highly. The vehicle was priced competitively, and there was no pressure to buy. Good experience. More
Excellence from start to finish I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC! More